Maron Wiley
Maron Wiley at Ken Ganley Westside Imports
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Maron Wiley

Subaru Service Writer

Ken Ganley Westside Imports

25580 Lorain Road
North Olmsted, OH 44070

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4.1
18 Reviews
4.1

18 Reviews

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18 Reviews of Maron Wiley

February 08, 2025

Dealership Rating
Employee Rating

Phenomenal quick, clean and respectful service every time! Great location and appointments are always available! More

by QZ
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

February 05, 2025

Dealership Rating
Employee Rating

I am not happy that I had to get a whole new mirror on the passenger side when the only part that was broke was the cover. The turn signal light worked fine, the mirror defrosted and the signal that a car More

by MAYOLAVELLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 07, 2025

Ken Ganley Westside Imports responded

Maureen, I am sorry the damage to the side view mirror extended into the base of the unit. Because so, the only choice was to add this part of the side view mirror to the repair. Please contact us if you would like us to share a parts diagram of the pieces that make up the side view mirror assembly. -Mark Rosko

January 30, 2025

Dealership Rating
Employee Rating

My car is not fixed They reset the computer that’s it still having same issue Very disappointing More

by CRAMOS269
Service Price Transparency
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Recommend Dealer
No
Feb 07, 2025

Ken Ganley Westside Imports responded

Carmen, Thank you for your time to take my call and answer our questions regarding the issue. The next step of the diagnoses has been answered and the special order part has been placed. Talk with you soon when the special order part arrives. -Mark Rosko

January 28, 2025

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Employee Rating

Two guys brought my car out. Therefore both driver and passenger side had snow on the floor mats. I still had to clean off my windshield. Therefore both driver was soggy paper st More

by jakehopkins687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 28, 2025

Ken Ganley Westside Imports responded

Please give us a call at 440-734-2000 to discuss. This is not our policy so obviously it was not followed. Our service manager would like to discuss with you. Thank you.

January 24, 2025

Dealership Rating
Employee Rating

I am always given the best service, 10/10 for the entire staff, The best More

by 1983PREDRAGJOVANOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 23, 2025

Dealership Rating
Employee Rating

I came in for my scheduled appointment for my car’s oil change. Upon check in, I was told that it would take about an hour for the service to completed. Two hours later, my car was still not done and I had More

by STACIE.SOKOLOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 28, 2025

Ken Ganley Westside Imports responded

Please give Mark our service manager a call so he can better assist you with your issues. Thank you. 440-734-2000

January 18, 2025

Dealership Rating
Employee Rating

Excellent customer service. Wil was very helpful and professional. You have a good team. The car runs like new. More

by wgrabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 12, 2025

Dealership Rating
Employee Rating

Efficient and thorough, reliable service every time - I live out of state and still prefer this dealership due to its convenience and service More

by KATHLEENMPATTON
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 10, 2025

Dealership Rating
Employee Rating

The service writers at this dealership are indifferent. It’s like they all call “not it” when a customer walks in. Whoever draws the short straw has to finally look up at greeting you. I was offered an More

by Anonymous
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Aunna Regas , Willy

Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for bringing this to our attention. We would like to discuss with you further. Please give our service Manager Mark a call at 440-734-2000. Thank you.

January 02, 2025

Dealership Rating
Employee Rating

They have always done us well when buying a new care, this is our third subaru forester and taking care of us for maintenance and sales More

by BRULZFORTUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

1

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