Marlenne Garcia
Marlenne Garcia at Bill Jacobs BMW
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Marlenne Garcia

BMW Portfolio Manager

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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5.0
19 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

3 yrs, 3 mos

Languages Spoken

Spanish Spanish

5.0

19 Reviews

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19 Reviews of Marlenne Garcia

January 03, 2025

Dealership Rating
Employee Rating

We had an excellent purchasing experience with the support of Harry and Marlenne. They worked to ensure the entire process was transparent and went smoothly. More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Giaos

December 07, 2024

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Just bought X5. Love the car. Harry is an excellent salesperson. Very helpful and knowledgeable. Patient and not overbearing. I had a wonderful experience and More

by rahickmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maggie Bernard , Aldijana Hodzic

October 31, 2024

Dealership Rating
Employee Rating

Bill Earnest at Bill Jacobs BMW in Naperville is the BEST! I am a proud owner of my 8th BMW and I would never go anywhere other that Bill Jacobs & work with my guy Bill! More

by jody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Earnest

Nov 14, 2024

Bill Jacobs BMW responded

Hello Jody, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Nov 14, 2024

Bill Jacobs BMW responded

Hi Jody, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 21, 2024

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Employee Rating

This is the fifth vehicle I have purchased from Bill Jacobs BMW Naperville and the experience keeps getting better and better. Kudos to Harry Gianos and his team for making the purchase a fast and smoot More

by kenuke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder, Khalil Guissé, Harry Giaos , Giselle Rico

Jun 22, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2024

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Employee Rating

Purchased 2024 i5 from bill jacob bmw , Mr Preston and miss Merline did help me a lot through out all purchassing process ,they both were v knowledgeable ,friendly and v cooperative,since I live in Florid More

by Mm32303
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Preston

May 14, 2024

Bill Jacobs BMW responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 03, 2024

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Employee Rating

Bill and Preston have been doing excellent work to make my purchase experience easy and swift. Very knowledgeable about what they are selling and good people to work with. More

by yli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Earnest , Preston O'Sadnick

May 04, 2024

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

May 05, 2024

Bill Jacobs BMW responded

Hi Yli, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you have any further questions, please give us a call. We're always happy to help!

March 30, 2024

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Bought my first car at Bill Jacobs BMW. Entire experience was hassle free, and no hidden dealership fees or secret add-on requirements. Took the car for a test drive, and Preston, my cl More

by jvandermayer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Preston

Apr 02, 2024

Bill Jacobs BMW responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Apr 02, 2024

Bill Jacobs BMW responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 05, 2024

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Employee Rating

Excellence service. Jeff Hulsebus. Was very professional and explained every I give him a A More

by mfpfitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hulsebus

Mar 08, 2024

Bill Jacobs BMW responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2024

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Employee Rating

The Bill Jacobs representatives - Jose and Marianne were superb in their job. The entire process was smooth and easy. More

by sobstuff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Vargas

Mar 03, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2024

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Employee Rating

Joshua, I have never had a better experience at a dealership. I will come to Bill Jacobs forever. Thank you and thanks to Bill Jacobs for hiring such quality individuals as yourself. Just a complete More

by bmw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Schneider

Feb 16, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Our team strives to deliver a wonderful experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Feb 17, 2024

Bill Jacobs BMW responded

Hi, we're glad you had such a wonderful experience with us! Thank you again for the great review!

1

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