
Dealership Experience
6 yrs, 5 mos
Industry Experience
27 yrs, 6 mos
Specialties & Trainings
General Motors ASEP Graduate
231 Reviews
Write a Review231 Reviews of Mark Vicens
March 31, 2025
We loved salesperson with whom we worked & appreciate his no-pressure approach. We are long-standing BMW owners who were buying a 6th beamer & 3rd x1. We have purchased 5 of those cars @ Circle BMW and feel no-pressure approach. We are long-standing BMW owners who were buying a 6th beamer & 3rd x1. We have purchased 5 of those cars @ Circle BMW and feel we have received much more consideration & attention from the dealership about our repeat business. At Freehold, we made a reasonable counter offer for an x1 that had been sitting on the lot for awhile and “no one else is interested in or even looking at”… however dealership did not budge. X1 we purchased could have been prepped better by dealership: 1) inside or visors were not fully clean of marks, 2) tiny food crumbs remained in console area between seats (don’t dealerships have better vacuum / crevice tool?) 2) read wiper blade not working properly & dealership did not / still has not addressed, 3) spare key wasn’t properly pared w/ auto - necessitating return trip to dealership - ugh, and 4) license plate bracket missing screws to afix plate. Thus far… More
March 18, 2025
Always a great experience. Staff are helpful, knowledgeable and polite. I’m a return customer because the service is excellent. Staff are helpful, knowledgeable and polite. I’m a return customer because the service is excellent. More
Other Employees Tagged: Maria Shouldice
January 12, 2025
Very happy with the sales experience and Mark’s efforts and expertise navigating the entire process! Freehold’s selection of vehicles was excellent as well. and expertise navigating the entire process! Freehold’s selection of vehicles was excellent as well. More
Other Employees Tagged: Maria Shouldice
December 27, 2024
This was one of the best car buying experiences ever. Mark was great to work with! Mark was great to work with! More

Other Employees Tagged: Tyler Hyman, James Cathers
December 27, 2024
Quick easy transaction. Staff were friendly and engaging. Went the extra mile to make sure we were satisfied. Staff were friendly and engaging. Went the extra mile to make sure we were satisfied. More
Other Employees Tagged: Frank Catania
December 22, 2024
Everyone is very knowledgeable and professional. .Even though the dealership had closed for the day, Robert took his time and thoroughly explained all of the features of the car. They also stand beh .Even though the dealership had closed for the day, Robert took his time and thoroughly explained all of the features of the car. They also stand behind all of their offers. More
Other Employees Tagged: Nicholas Lichaa, Robert Lidondici
December 20, 2024
Mark was knowledgeable, and extremely helpful during the entire process. I would highly recommend working with him while looking for a new car. entire process. I would highly recommend working with him while looking for a new car. More

Other Employees Tagged: Gregory Itkin, Nicholas Lichaa
December 19, 2024
I leased 2025 740. The car is great at good price. Worked with Mark and i would definately recommend him to my friends and relatives. The car is great at good price. Worked with Mark and i would definately recommend him to my friends and relatives. More
Other Employees Tagged: Nicholas Lichaa, Tyler Hyman

