Mark Vicens

Always a great experience. Staff are helpful, knowledgeable and polite. I’m a return customer because the service is excellent. Staff are helpful, knowledgeable and polite. I’m a return customer because the service is excellent. More

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Why don’t you have a check off box. Other corporations do. Very pleased with the results Other corporations do. Very pleased with the results More

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Everyone was very welcoming upon entering and our salesman Mark was kind and helpful during our process! salesman Mark was kind and helpful during our process! More

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Very happy with the sales experience and Mark’s efforts and expertise navigating the entire process! Freehold’s selection of vehicles was excellent as well. and expertise navigating the entire process! Freehold’s selection of vehicles was excellent as well. More

by Creillytaylor Verified Customer Verified Customer

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This was one of the best car buying experiences ever. Mark was great to work with! Mark was great to work with! More

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Quick easy transaction. Staff were friendly and engaging. Went the extra mile to make sure we were satisfied. Staff were friendly and engaging. Went the extra mile to make sure we were satisfied. More

by JCTROYANO Verified Customer Verified Customer

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Everyone is very knowledgeable and professional. .Even though the dealership had closed for the day, Robert took his time and thoroughly explained all of the features of the car. They also stand beh .Even though the dealership had closed for the day, Robert took his time and thoroughly explained all of the features of the car. They also stand behind all of their offers. More

by MBCNNJ Verified Customer Verified Customer

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Mark was knowledgeable, and extremely helpful during the entire process. I would highly recommend working with him while looking for a new car. entire process. I would highly recommend working with him while looking for a new car. More

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I leased 2025 740. The car is great at good price. Worked with Mark and i would definately recommend him to my friends and relatives. The car is great at good price. Worked with Mark and i would definately recommend him to my friends and relatives. More

by Oleg Verified Customer Verified Customer

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Outstanding Experience as a Loyal Customer at BMW of Freehold As a loyal customer since 2010, I wanted to take a moment to share my heartfelt gratitude for the exceptional service I received during m Freehold As a loyal customer since 2010, I wanted to take a moment to share my heartfelt gratitude for the exceptional service I received during my recent purchase of the BMW X5 2025. Every aspect of the experience reaffirmed why I continue to choose BMW of Freehold for my automotive needs. Mark Vicense, as always, was phenomenal. His professionalism, product knowledge, and dedication to ensuring I found the perfect vehicle exceeded all expectations. Mark has a remarkable ability to make the car-buying process smooth, enjoyable, and stress-free. He truly represents the high standards of your dealership. Maria Shouldice in finance was equally impressive. Her expertise, clear communication, and friendly approach made what can often be a daunting process feel seamless and straightforward. She ensured I fully understood every step, which I greatly appreciated. Nick, the sales manager, went above and beyond to ensure my satisfaction. His support and willingness to address every detail with care demonstrated a true commitment to customer service. Lastly, General Manager Dori Dado has created an unparalleled atmosphere of excellence at BMW of Freehold. It’s clear that Dori’s leadership fosters a team dedicated to delivering top-tier service, and my experience was a testament to that. As a returning customer, it’s wonderful to see that BMW of Freehold continues to prioritize customer satisfaction and uphold the values that have kept me coming back for over a decade. Thank you all for making this purchase so memorable. I’m thrilled with my new BMW X5 and look forward to many more years as a loyal customer. Dritan More

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