Mark Vicens
Mark Vicens at BMW of Freehold

Mark Vicens

Client advisor

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

Contact Me
5.0
237 Reviews

Dealership Experience

6 yrs, 7 mos

Industry Experience

27 yrs, 8 mos

Specialties & Trainings

General Motors ASEP Graduate

5.0

237 Reviews

Write a Review

237 Reviews of Mark Vicens

June 10, 2025

Dealership Rating
Employee Rating

Great experience! …Mark V. was so easy to work with….no pushy sales pitch and never felt any pressure from him or Michael in warranty. Was definitely worth the 4hr driv More

by Krisy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Monteleone

Jun 10, 2025

BMW of Freehold responded

Krisy, we're more than happy to hear that Mark and Michael made your visit to BMW of Freehold worth the drive! Thanks for choosing us and sharing your experience. Safe travels back to CT!

June 08, 2025

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Employee Rating

Great experience with Mark Vicens and Russlan . They were professional and not pushy 5 stars. More

by cmensinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruslan Gayetsky

Jun 09, 2025

BMW of Freehold responded

We are happy to know that our team here at BMW of Freehold provided you with a professional and efficient experience. Thank you for your support and we look forward to working with you again in the future!

May 20, 2025

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We had a great experience at BMW Freehold. Mark was great salesman as well as the Finance Manager Ruslan, who did our finance paperwork and made sure it was a smooth process with no hidden fee More

by Chin Family
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruslan Gayetsky

May 20, 2025

BMW of Freehold responded

Thank you for sharing your positive experience with us at BMW of Freehold! We're happy to hear that Mark and Ruslan made the process smooth and comfortable. We look forward to assisting you again in the future, and we appreciate your recommendations!

May 18, 2025

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We were happy and satisfied with the service and Mark have done a great job More

by RAIDJASSIMBADER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lichaa, Tyler Hyman

May 19, 2025

BMW of Freehold responded

Thank you for taking the time to share this experience with our team here at BMW of Freehold! We are glad to know that you are happy and satisfied with the service we provided and look forward to welcoming you back again next time.

April 09, 2025

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Employee Rating

Mark of BMW Freehold was attentive and accommodative about what model, Specs I wanted and made it happen More

by alfred.ayertey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2025

BMW of Freehold responded

Alfred, we're more than happy to hear that Mark was able to accommodate your needs at BMW of Freehold. Thank you for sharing your experience with us and we look forward to your next visit!

April 03, 2025

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Employee Rating

Very cool guy and great salesman. Not pushy and straight to the point, giving you as much information as possible in order to make an informed decision. More

by Rmax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Hyman

Apr 03, 2025

BMW of Freehold responded

Thank you for sharing your experience with us at BMW of Freehold! We're glad to hear that our team provided helpful and straightforward service. Enjoy the ride and let us know if there's anything else we can do for you!

March 31, 2025

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Employee Rating

We loved salesperson with whom we worked & appreciate his no-pressure approach. We are long-standing BMW owners who were buying a 6th beamer & 3rd x1. We have purchased 5 of those cars @ Circle BMW and feel More

by sgg512
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 01, 2025

BMW of Freehold responded

Thank you for sharing your experience with us. It's great to hear that you appreciated the salesperson's approach, but I'm sorry to learn about the issues you've encountered with your new vehicle and our service. We strive for excellence in every aspect of our business, so it's disappointing when we fall short of expectations. Please reach out if you'd like further assistance or have any other concerns; we're here to help! Danny Claro General Sales Manager dclaro@dchusa.com

March 18, 2025

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Always a great experience. Staff are helpful, knowledgeable and polite. I’m a return customer because the service is excellent. More

by Sean Cregin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Shouldice

Mar 18, 2025

BMW of Freehold responded

Sean, thank you for being a loyal customer and sharing your positive experience with BMW of Freehold! We're delighted to hear that our team consistently provides excellent service. Looking forward to seeing you again soon!

February 22, 2025

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Employee Rating

Why don’t you have a check off box. Other corporations do. Very pleased with the results More

by Charlieearthborne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2025

BMW of Freehold responded

We really appreciate you taking the time to leave BMW of Freehold this awesome review, thank you!

February 08, 2025

Dealership Rating
Employee Rating

Everyone was very welcoming upon entering and our salesman Mark was kind and helpful during our process! More

by Sivajyothi
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2025

BMW of Freehold responded

We're delighted to hear that Mark and the team at BMW of Freehold made you feel welcome and supported during your visit. Thanks for sharing your experience!

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