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Mark Thomas
Refer Me
8 Reviews
Dealership Experience
4 yrs, 9 mos
Industry Experience
19 yrs, 9 mos
Specialties & Trainings
Customer Care, Customer Service, Integrity, Always to best for my clients.
8 Reviews of Mark Thomas
May 07, 2024
Sir, you let your sales team disrespect me and my wife when we came here to check the status of our car. After Mark Thomas was rude to me and refused to tell me his name in front of you, you made it seem when we came here to check the status of our car. After Mark Thomas was rude to me and refused to tell me his name in front of you, you made it seem like I was the problem and when you realized I was there on official business you shut up and served me. However you giggling in the corner with Mr Mark Thomas and telling me to my face in front of my wife that you don't care what he said is extremely messed up. I am a disabled veteran. You don't know what I need my transportation for. You guys are below garbage and not men ! I am a paying customer and I am embarrassed to have Norm Reeves Honda on my license plates because of you. I am never spending another penny here and I didn't even shop around for lower rates before getting my windshield replaced because I was comfortable at your dealership and now I'm very uncomfortable at Norm Reeves Honda. Thank you for ruining my experience and stressing me out and making my life even harder than it already is. You sir give a bad name to Norm Reeves Honda. More
by miller.stephen425
Other Employees Tagged: Oscar Rivas
Helpful 
August 12, 2022
Norm Reeves Vista and Nestor helped me from start to finish in getting my ideal vehicle. They made the process easy and did their best to keep me updated during my 8 weeks waiting for my red 2023 HRV E finish in getting my ideal vehicle. They made the process easy and did their best to keep me updated during my 8 weeks waiting for my red 2023 HRV EXL to arrive. More
by D W
Other Employees Tagged: Nestor Agagas, Gerrie Wilkes, William Douillette , Kristen Bergmaier, Oscar
June 29, 2022
Everyone was great a Norm Reeves Honda. Made the experience of buying a car easy. Made the experience of buying a car easy. More
by Barnes073
Other Employees Tagged: Nestor Agagas, William Douillette , Paul
August 17, 2021
I would absolutely recommend this dealership. Good rates, amazing service, and overall the best choice to look for a new or used car. 100% satisfaction amazing service, and overall the best choice to look for a new or used car. 100% satisfaction More
by Christian
Other Employees Tagged: Nestor Agagas, Gerrie Wilkes , Kristen Bergmaier, Martin Cuenca, Colleen Delbonifro, Steven Sussman
May 12, 2021
To be honest with you what Mark my coustmer sales man did for me was not only the best coustmer service that I have received in my many years of being a manger but I felt that you guys went above and beyond for me was not only the best coustmer service that I have received in my many years of being a manger but I felt that you guys went above and beyond my expectations with everything. You and your team did an amazing job with all of my question that I had and gave me a memorable experience that I share every day with my friends and family because you and mark did an amazing job. I thank you very very much. More
by Nathaniel Suarez Blancas
Other Employees Tagged: Michael
April 17, 2021
Wow. What an amazing experience with every person I came in contact with. They were knowledgeable, helpful, friendly and went above and beyond to make car buying easy. I had shopped several car types an in contact with. They were knowledgeable, helpful, friendly and went above and beyond to make car buying easy. I had shopped several car types and contacted multiple dealerships, so knew what I wanted when I reached out for a quote. The team at Norm Reeves was superior compared to the other dealerships I was (at the time) getting quotes from, and that is why I purchased my car from them. The price was transparent and they did not give me the run-around or waste my time. They were willing to work with me by phone, email, text -- and bring the car to my house. There was no high pressure ridiculousness, just respect for me as a consumer. This dealership has won a loyal customer for life. Thank you Isabella, Mark, Andy and Gerrie. I am impressed with the level of service and care you provided during the buying experience. More
by W S
Other Employees Tagged: Gerrie Wilkes , Isabella 5 stars (thanks for being a great first point of contact)
April 17, 2021
Mark was everything a car sales person should be. He was patient and knowledgeable. He showed me all of the features of the car and explained why he thought I would benefit from using them- after taking th patient and knowledgeable. He showed me all of the features of the car and explained why he thought I would benefit from using them- after taking the time to listen to what I was looking for. I didn't feel like a number. I felt like Mark cared about me as a person and the relationship. I would wholeheartedly refer my friends and family to Mark and know they would have a great experience. More
by W S
Other Employees Tagged: Gerrie Wilkes , Isabella 5 stars- I came in because of you!!
March 10, 2020
I was pleasantly surprised on how quick we were able to get my loan approved and Get me out the door., Best experience with buying a car in long time thank you Martin get my loan approved and Get me out the door., Best experience with buying a car in long time thank you Martin More
by Silva.robin61
Other Employees Tagged: Nestor Agagas , Martin Cuenca, Manuel Victorio, Mark Willie
