Mark Solomon
Mark Solomon at Westside Lexus

Mark Solomon | Page 12

New Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
126 Reviews
5.0

126 Reviews

Write a Review

Dealership Experience

6 yrs, 5 mos

126 Reviews of Mark Solomon

March 12, 2021

Dealership Rating
Employee Rating

The dealership was very clean. I felt that my salesman wasn’t very knowledgeable about the car I was interested in. Maybe I came in too close to the end of the day. He referred me to the video. He did ans More

by DARBESS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2021

Westside Lexus responded

Thank you for your recommendation. We have high standards of customer care and I apologize that you didn't receive the informative service we expect for your guests. If there is anything that I can do to assist with your car search, please don't hesitate to reach out as I would be happy to help. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

March 08, 2021

Dealership Rating
Employee Rating

Great experience buying my IS 350 F Sport.. Mark Solomon and Sam Chau were both excellent to work with on all aspects of the deal from beginning to delivery More

by bmindes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Sam Chau

Mar 08, 2021

Westside Lexus responded

Congratulations on your new Lexus IS 350 F Sport! It is gratifying to hear that our team took such great care of you during the purchase process. Thank you from all of us at Westside Lexus!

January 24, 2021

Dealership Rating
Employee Rating

Excellent and professional services from the time we scheduled the test drive until we drove the car out of Westside Lexus. This dealership is much better than Sterling McCall in Southwest Frwy More

by huysuong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau , Mike Shafer, Receptionist attended the front desk when we arrived on 1/23/21 afternoon was very nice and professionally greeting us

Jan 25, 2021

Westside Lexus responded

Your feedback means so much to all of us. Here at Westside Lexus, it is our goal to deliver a seamless experience and we're so glad that came through to you!

January 21, 2021

Dealership Rating
Employee Rating

Great! I did everything online just the way I wanted to. When I got to the dealership I was driving my new car out in less than two hours! More

by YOUNGHERB5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2021

Westside Lexus responded

We are happy to have provided you with an easy and efficient car-buying experience! Thank you from all of us at Westside Lexus!

January 11, 2021

Dealership Rating
Employee Rating

Nice experience with Westside Lexus. However, for an remarkable brand and products, I think they are overpriced. I’m not understanding the high interest rate I received through Lexus financial. For som More

by Klewis4568
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Jan 11, 2021

Westside Lexus responded

We try to find the best option for guests so it was disappointing to see your feedback. I am sorry if we left the wrong impression and I'd be more than willing to discuss these concerns with you. Without your last name, I won't be able to get in touch so please consider giving me a call. Thank you, Christian Davidson - Lead Financial Services Manager - (281) 558-3030

December 30, 2020

Dealership Rating
Employee Rating

I had Excellent experience with the purchase of the vehicle.mark was professional thw whole time. Will definitely recommend to friends and family for their next purchase. More

by ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Shafer

Dec 31, 2020

Westside Lexus responded

Congratulations on your new car! We are proud that our team could assist you in the process and help you find what you were looking for. Thank you for choosing Westside Lexus and recommending us to friends and family! Happy New Year and safe travels in your new ride!

December 19, 2020

Dealership Rating
Employee Rating

It was very professional, very helpful and I was able to get my car within the day. They were knowledgeable and informative for any questions I had. Also had great attitudes the entire time. More

by ALLIKFICKINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Dec 22, 2020

Westside Lexus responded

Thank you for taking the time to share! We appreciate your business and are happy to hear that you had such an efficient purchase experience at Westside Lexus. Congratulations on your new vehicle, and we hope to see you back for your first oil change!

December 17, 2020

Dealership Rating
Employee Rating

We had a very good experience for the second time purchasing our vehicle at Westside Lexus. Our sales person, Manuel Gomez did a great job with the exception of sending the paperwork through to finan More

by Cindyleegetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau , Manuel Gomez, Mike Shafer

Dec 17, 2020

Westside Lexus responded

Cindy - Thank you very much for your repeat business! We appreciate this feedback and would like to apologize for this mistake and any inconvenience it may have caused you. We strive to make the car-buying process seamless and I'm grateful that you brought this to my attention. Safe travels to you and your family! James Breaux - General Sales Manager - 1 (281) 558-3030

December 16, 2020

Dealership Rating
Employee Rating

Mark Solomon made the purchase transaction a very efficient and smooth process. There was no waiting, the car was ready, and there were no surprises. The entire transaction took just over an hour. More

by Drh rx450h
Recommend Dealer
Yes
Dec 17, 2020

Westside Lexus responded

Thank you for trusting Westside Lexus with your business. We're excited to hear that Mark helped you into the perfect vehicle. On behalf of all of us here, we wish you safe travels!

December 13, 2020

Dealership Rating
Employee Rating

Great service, knowledgeable salesperson, easy and pleasant transaction. Even though I decided to buy a different car from the one I originally was interested in, Mark was very patient and helpful. More

by kiniusia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham

Dec 14, 2020

Westside Lexus responded

Thank you for stopping by to review Westside Lexus. It is great to hear that Mark was such a pleasure to work with during the purchase of your vehicle. On behalf of all of us here, we wish you safe travels!

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