Windward Ford of Hawaii

I had the pleasure of working with Joshua Willis on the sales side. He was very easy to work with and got me through the process easily and quickly.. He had everything ready for me, and I was in and out fa sales side. He was very easy to work with and got me through the process easily and quickly.. He had everything ready for me, and I was in and out faster than I expected. Kenneth was very professional when walking me through the financing and document execution. I appreciate for making my buying process quick and easy. If you're in the market for a new vehicle, I highly encourage you to visit Windward Ford, Kailua and ask for Joshua Nielson-Willis. You won't be disappointed! More

Great service staff. Checked my truck in with no wait. Kept me informed and finished ahead of estimated time given. Nice waiting room area with clean restroom. Excellent Checked my truck in with no wait. Kept me informed and finished ahead of estimated time given. Nice waiting room area with clean restroom. Excellent service. More

He came right on time. He was courteous and professional. I wish I could remember his name. I would recommend him without hesitation. The lady on the phone was very kin He was courteous and professional. I wish I could remember his name. I would recommend him without hesitation. The lady on the phone was very kind and walked me through the process. More

Thanks to Will Soong for taking care of my Explorer. Job done sooner than expected. Will be back for servicing when needed. Job done sooner than expected. Will be back for servicing when needed. More

Usual car dealership tactics: drag out the back and forth with the sales manager then rush through things with the financing office when you just want to get out of there. What really irked me is that in th with the sales manager then rush through things with the financing office when you just want to get out of there. What really irked me is that in the contract, the default is having the add ins included and the financing guy insinuated that it’s standard. Opt out instead of opt in: They read their behavioral economics! Poor ratings are for use of these sales tactics and for the financing guy. Austin is a nice guy though. More

Jessica at the service center has a personality that makes customers feel at home and welcome. makes customers feel at home and welcome. More

Good service would recommend to family luke good salesman. All staff greets you. Would return salesman. All staff greets you. Would return More

Will Soong was very welcome and sociable. He explained the service plan thoroughly and followed up after service with all the pertinent info for future service. He explained the service plan thoroughly and followed up after service with all the pertinent info for future service. More

Overall, I am pleased with my purchase. Incidentally, the person I dealt with was Al Davis and not Guy Mello. The only negative I can think of is the fact that I waited for over 3 hours w Incidentally, the person I dealt with was Al Davis and not Guy Mello. The only negative I can think of is the fact that I waited for over 3 hours with nothing happening. I finally received my vehicle but neither remote had batteries in it. More

Alaina and Will provide excellent timely service; friendly and very helpful. Definitely a benefit to the dealership friendly and very helpful. Definitely a benefit to the dealership More