Mark Schwarztrauber | Page 13

Friendly, Fast, & Painless After finding an online advertisement for a Buick Lacrosse, I went to Weber Chevrolet to see it in person. As soon as I entered the building, I was g After finding an online advertisement for a Buick Lacrosse, I went to Weber Chevrolet to see it in person. As soon as I entered the building, I was greeted and a Salesman (Mark Schwarztrauber) assisted me with viewing, test-driving, and purchasing the vehicle. For the financial process, I was also assisted by Brian Risk. Both of these professionals did a great job, and I have to say that I am thrilled with the exemplary level of customer service that I received. More

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Mark Schwarztrauber was great! This was the first time we had shopped at George Weber. Mark was very helpful and answered all of our questions. He gave us a good deal and we love This was the first time we had shopped at George Weber. Mark was very helpful and answered all of our questions. He gave us a good deal and we love our new Equinox! More

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Easy Experience! Mark "Scooter" provided a very pleasant car shopping experience. He quickly and thoroughly answered all of our questions! We will definitely come back Mark "Scooter" provided a very pleasant car shopping experience. He quickly and thoroughly answered all of our questions! We will definitely come back in the future!! More

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Great Experience Car buying has never been a fun experience, I talked to Mark (Scooter), and everything was completed when my daughter, Morgan and I got there. Mark to Car buying has never been a fun experience, I talked to Mark (Scooter), and everything was completed when my daughter, Morgan and I got there. Mark took his time explaining features of the car, made sure phones were Synced, took her for a spin. We then went to the finance office to see Mike, and finalized the deal. It was a great experience and I will definitely return. Thanks Guys! More

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George Webers staff menber My experience with Mark aka" Skooter" was friendly, kind, and curtious. In fact all of them that I talked to were great! It's a great place to buy a My experience with Mark aka" Skooter" was friendly, kind, and curtious. In fact all of them that I talked to were great! It's a great place to buy a car from I am really enjoying my Equinox! First time SUV owner. Thanks to all at Weber Chevrolet in Columbia, IL. More

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2018 Chevy Equinox- sold by Mark S (Scooter) I would give our salesman, Mark S ( Scooter) 6 stars if possible. He was friendly, funny and knowledgeable of his product. He provided fast, friendly I would give our salesman, Mark S ( Scooter) 6 stars if possible. He was friendly, funny and knowledgeable of his product. He provided fast, friendly and fair service. His Scooter Service was above and beyond. We came over the river because of Mark's reputation for integrity. The dealership is one we will revisit when the need arises. Everyone at the dealership were very welcoming. Thanks to Will for the technology cliff notes and Ron Shinault for our financing. We are happy new owners. More

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Awesome Experience We had an awesome experience purchasing a vechicle from Mark. Everyone was helpful and friendly. I highly recommend him and Weber Chevrolet and it’s We had an awesome experience purchasing a vechicle from Mark. Everyone was helpful and friendly. I highly recommend him and Weber Chevrolet and it’s pressure-free environment. More

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2018 Chevrolet Trax I just to say how great of an experience I had at George Weber. This was my first time buying a brand new car for myself and my salesman Mark "Scoote I just to say how great of an experience I had at George Weber. This was my first time buying a brand new car for myself and my salesman Mark "Scooter" Schwarztrauber made this experience so easy and comfortable! Thank you for making my experience hassle free and great!! More

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Very Very Friendly employees , buying experiance not so good I was not happy with the finance process. I had to call my credit union to get a good rate and then tell the F&I manager what that rate was in order t I was not happy with the finance process. I had to call my credit union to get a good rate and then tell the F&I manager what that rate was in order to get it. Had I not..I would have paid a higher rate, as we ended up using my credit union, when I asked what's the interest rate? I was told "Oh you will get a good rate" no that was not the question, then I was questioned.."What rate did they tell you?" Like I would make that up? No Sir I am the customer and I am the one who will ask the questions. I was not happy about the upsell of things like GAP insurance, I know its his job, but this is not my first rodeo and there is a better way to do it then he did. He kept giving me the monthly payment rather then the price as I had asked for the things like extended warranty. The monthly payment is not a big deal to me, Price and interest rates are my thing. He was polite. I hate this process of buying a car for these reasons, also not knowing if your really getting a good deal. We were offered the car cheaper the week before we bought it, but the offer was not there when we made up our mind to buy the car because of more interest in the car I was told. Just bad business and reaffirms my distrust in dealerships. Unfortunately the car I wanted was at your dealership so I had no choice but to buy from you. I will say everyone was polite. Also I gave my debit card to hold the car until the weekend. They ran my card through and debited my account within an hour of my call, that pissed me off too as I had not planned to put a down payment, I get you needed it to hold the car. In hindsight I wish I had just simply waited till the day I wanted the car and called to see if it was still there. Also twice I left a message for the salesman and twice he did not call me back. Was I expected to beg to buy a car? I guess that's better then a salesman burning up my phone. All of the above should have been my tip to go to the second choice I had in mind at another dealership. I hate this whole process of "wheeling and dealing" A friend of ours recommended a small town Chevy dealer he deals with and I should have bought a new car through them. He said there is none of this going on there and as a result the little dealer has more business then they can handle. I get your in business to make money, but this "smoke and mirrors" approach is the reason I will not recommend your dealership to friends and family. I was a office manager for a Chrysler dealer in Alabama for five years, I know how you all make money, I understand you need to make money, that does not change the fact I hate being deceived and tricked into something I do not want. Sad fact is I am sure it works on other customers, they do not care the extended warranty is 2000.00 and they may not need it considering they trade in every three years, as long as the payment is only 25.00 more a month they are good to go. I am not that customer, and why would I pay a higher interest rate for a car when I do not have to? We have excellent credit, I know why..remember I worked at a dealership. Anyway no thanks I will not be back. I may get my oil changed there, that is about it. I would like to say the man who showed us how to operate the car was exceptional!! Very very good. Everyone in the dealership is very very friendly., they all made us feel at home. Customer service in this department is an A++++ More

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Great dealership Great dealership, great truck, great price. This is the fourth vehicle I have purchased from George Weber Chevrolet in Columbia and I could t be hap Great dealership, great truck, great price. This is the fourth vehicle I have purchased from George Weber Chevrolet in Columbia and I could t be happier. I recommend them to anyone looking for a new vehicle. Mention my name if you do. More

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