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Mark Sanders
Mark Sanders at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Mark Sanders

Body Shop Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.5
8 Reviews
4.5

8 Reviews

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8 Reviews of Mark Sanders

January 24, 2025

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Employee Rating

Steve always courteous helpful and informative with all of our purchases throughout last several years More

by bbbuzz72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Frazier, Zach Rhine, Shawn Hooe, Bryan Stanley, Jennifer Westerlund

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Jan 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm grateful for your continued trust in James Wood Chevrolet Buick GMC Decatur. It’s wonderful to hear that you found our service courteous and informative over the years. I look forward to assisting you with your future purchases! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 24, 2025

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Employee Rating

Poor Communication. Had my truck 3 months and it broke down 1 week after I picked it up with original issues. Not even 300 miles. Terrible experience! Service Coordinat More

by RYAN.BLACKBURN
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Johnson, Krystal Gipson, Sam Lara, Jennifer Westerlund, Matt Smith

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Jan 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us, Ryan. I understand your concerns regarding the communication and the issues with your truck. At James Wood Chevrolet Buick GMC Decatur, we strive to provide timely updates and support to our customers. I appreciate your feedback and would like to encourage you to contact me directly so I can address your concerns and work towards a resolution. Thank you again for your insights. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 06, 2025

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Employee Rating

Conscientious and Customer oriented. I've had the pleasure of working with the Collision Team in the past and they work overtime and put in the extra effort to be sure and make sure thei More

by aircactus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Westerlund

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Jan 07, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your thoughtful review! We appreciate your kind words about our Collision Team at James Wood Chevrolet Buick GMC Decatur. It’s great to hear that their dedication to quality and customer satisfaction has made a positive impact on your experience. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 01, 2025

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Employee Rating

A employee had stolen a high visibility work jacket from my car. I want it back More

by HUGO_FRAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Bryan Stanley, Krystal Gipson, David Stokes, Sam Lara, Jennifer Westerlund, Matt Smith

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Jan 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We acknowledge your review and are currently looking into the events you’ve detailed.

December 02, 2024

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Employee Rating

Shawn Hoe was my service man and he took care of me like he always does , I've been coming to James woods for many years and Shawn is my go to guy More

by SHAKEY6959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, Russell Fox, James Love, Dustin Stachowiak, Jose Martinez, Jennifer Westerlund, Matt Smith

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Dec 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Shawn consistently provides excellent service for you at James Wood Chevrolet Buick GMC Decatur. I appreciate your loyalty over the years and look forward to seeing you again for your future service needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 16, 2024

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Employee Rating

Friendly and knowledgeable staff. Always easy to contact and excellent work! I have always had excellent work from them. More

by theschuhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, Krystal Gipson, Sam Lara, Jennifer Westerlund, Matt Smith

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Oct 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you find our staff at James Wood Chevrolet Buick GMC Decatur to be friendly and knowledgeable. It's our goal to provide excellent service, and we're glad to know that we've met your expectations consistently. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 30, 2024

Dealership Rating
Employee Rating

I've been buying from James Wood Motors for 40 years . Service is top notched. I won't go anywhere ekse. Super friendly and helpful More

by cdn6485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Brandt Wicker, Asa Johnson Jr, Shawn Hooe, Jennifer Westerlund

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Sep 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 40 years. It's fantastic to hear that you consistently receive top-notch service from our team. We look forward to welcoming you back for your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 02, 2024

Dealership Rating
Employee Rating

They were above and beyond They took care of not just one of my vehicles, but unfortunately, two of my vehicles within a couple weeks and their work was superb. Very very high-quality with a really good warr More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Lara

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Jun 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience! We are thrilled to hear that you were satisfied with the service at James Wood Chevrolet Buick GMC Decatur. We aim to provide high-quality work and make every customer feel important. It's fantastic to know that you would recommend us to your family and friends. We will pass along your kind words to Sam and the team. We look forward to assisting you and your vehicles in the future. Thank you for choosing us! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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