Dealership Experience
5 yrs, 2 mos
Industry Experience
18 yrs, 3 mos
Languages Spoken
English
312 Reviews
Write a Review312 Reviews of Mark Retherford
August 04, 2023
I took my 2018 Toyota Sienna to this dealership because my mechanic in Douglas could not figure out the problem. I did not know there was a recall on the fuel pump for my van. They changed that but the van my mechanic in Douglas could not figure out the problem. I did not know there was a recall on the fuel pump for my van. They changed that but the van was still struggling to stay on. The thing that impressed me the most was when after writing my frustration to the president of the dealership, I got a call back, he followed up on it and the problem was fixed immediately! More
Other Employees Tagged: Austin Fornof
August 03, 2023
Excellent customer service! Car was serviced on time. Everyone is very knowledgeable and went over everything thoroughly! Car was serviced on time. Everyone is very knowledgeable and went over everything thoroughly! More
Other Employees Tagged: Jared Pangus, Melanie Tucker
July 29, 2023
Great dealership! I have been buying and getting my Toyotas serviced there since 2003 and have always received wonderful service. I have been buying and getting my Toyotas serviced there since 2003 and have always received wonderful service. More
Other Employees Tagged: Ross Leffelman, Julie Ramirez, KC Han, Austin Fornof, Jared Pangus, Lynn Burns
July 15, 2023
I got a same day service appointment and they got it in on time and out early. The price was lower than quoted too! Too good to be true? Nope. True story. Same day, early delivery, below cost. Way to on time and out early. The price was lower than quoted too! Too good to be true? Nope. True story. Same day, early delivery, below cost. Way to go SVT! More
Other Employees Tagged: Robert Beyer, Melanie Tucker
July 08, 2023
I have been a very happy customer for many years. Aways had excellent service every time I come in for service. Keep up your Aways had excellent service every time I come in for service. Keep up your More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Jared Pangus, Lynn Burns, Adam Valencia, Melanie Tucker, Staci S. , Edwardo Mendez
July 02, 2023
Every time I have had any work preformed there, it has always been done well. I always bring my truck there to get the oil changed also. always been done well. I always bring my truck there to get the oil changed also. More
Other Employees Tagged: Daniel Acosta, Shawn Molina, Staci S. , Edwardo Mendez
June 28, 2023
A simple appointment for recalls and programming a new key fob turned into three appointments. Wasting my time and theirs. First due to a technicians absence, then parts were accidently destroyed and new key fob turned into three appointments. Wasting my time and theirs. First due to a technicians absence, then parts were accidently destroyed and new parts had to be ordered, resulting in a third appointment. More
Other Employees Tagged: Julie Ramirez, Daniel Acosta
June 10, 2023
Sierra Toyota is very reliable. And that is because of the calibre of their employees. Very friendly and helpful And that is because of the calibre of their employees. Very friendly and helpful More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Jared Pangus, Adam Valencia, Melanie Tucker, Staci S. , Edwardo Mendez
June 01, 2023
Excellent customer service. Knowledgeable about repairs. Takes care of vehicles to ensure safety. Kept me up to date on what was going on with my Rav. Answered all my questions Knowledgeable about repairs. Takes care of vehicles to ensure safety. Kept me up to date on what was going on with my Rav. Answered all my questions well. I may have scared everyone because I had some writing to do for work. They thought I was writing about them but I wasn't. If I had been it would have all been good. More
Other Employees Tagged: Julie Ramirez, Austin Fornof, Robert Beyer, Emily Magana, Jared Pangus, Adam Valencia, Melanie Tucker, Staci S. , Edwardo Mendez

