Mark Retherford
Mark Retherford at Sierra Toyota

Mark Retherford | Page 31

Service Advisor

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

Contact Me
not yet
rated
312 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

18 yrs, 3 mos

Languages Spoken

English English

not yet
rated

312 Reviews

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312 Reviews of Mark Retherford

May 24, 2021

Dealership Rating

Employees were very pleasant and professional. Fixed my issue and had me on my way. Will be going back for any other issues or maintenance. Thank you More

by 4MJMAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof

May 24, 2021

Dealership Rating
Employee Rating

The employees are always professional and take time to explain and answer any questions that you have. The facility is always kept clean in/out. More

by fivenerq@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 23, 2021

Dealership Rating

I made an appointment but their on line scheduling system doesn’t work properly; however they squeezed my service in and did a complete inspection and tire rotation at a very reasonable price. Very happy wit More

by DBROWY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof, Emily Magana

May 22, 2021

Dealership Rating
Employee Rating

Everyone at SV Toyota’s service department is friendly and the service was complete and efficient. They completed my regular maintenance service very quickly. Highly recommended! More

by jbp2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Pangus, Adam Valencia

May 19, 2021

Dealership Rating

I hah a great experience with the recent servicing of my vehicle at Sierra Toyota. The staff couldn't have been nicer and more accommodating.Service time was excellent as well.Couldn't have gone better. More

by STUARTFAUVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Pangus , Linda

May 19, 2021

Dealership Rating
Employee Rating

I was kept up to date on what the service mechanics found and how long it would take to fix it. Everyone was friendly and professional and I felt I was in good hands. More

by tomeara0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 09, 2021

Dealership Rating

Was good but the oil light came on after the oil change. One guy looked at it and went under the dash to turn it off. Then it came back on.. Another guy at an oil change place pressed a combination of butto More

by Budhabubba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 22, 2021

Dealership Rating
Employee Rating

I waited 4 hours for a 2 hour job. Every time I checked they added another hour. Bad experience very unhappy with the service provided More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 26, 2021

Sierra Toyota responded

Carol, I sincerely apologize for the extended wait for the last maintenance and I would like to make this up to you. Please call (520-515-1671) or email (servicemanager@sierratoy.com) so we can discuss. Thank you, Austin Fornof Service Manager

April 22, 2021

Dealership Rating
Employee Rating

Excellent service. Professional workers, and fair prices. Thanks again for all you do. Looking forward to our new car when it's delivered the end of April. More

by Albertcathyjokoester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 14, 2021

Dealership Rating
Employee Rating

Those good folks at Sierra Toyota finished my recall repair in record time. They even gave me a ride to the Veternarian and back. Polite, and professional. More

by Crazyjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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