Mark Pederson | Page 3

I would caution anyone from buying here, especially women. From the moment I walked in, the Mark Peterson who "helped" me treated me as a ditsy women who didn't know anything. He showed me pictures of women. From the moment I walked in, the Mark Peterson who "helped" me treated me as a ditsy women who didn't know anything. He showed me pictures of his daughters and grand daughters to try to gain my trust in his sales ploy, only to try to screw me over down the line. After test driving vehicles, I chose a Lexus for their luxury feel and reliability. I had been preapproved for a low interest rate only to be told they only do in house financing. This guy told me the lowest rate I could get was a 6.8% rate through Ally, who also provides their gap insurance and warranty. The rate I was preapproved for was 3.8% so this is a large difference. I decided to leave the dealership at that point to consider my options and man do I wish I would have just stayed away! Unfortunately, I went back and after doing further research began to negotiate and ask about their other in house lenders. One of which was the lender I was already pre-approved through. After hours of sitting in there the man says to me, "you know you can just take any rate we give you and refinance the moment you walk out of here." I guess being a woman, we should just take the direction given from the salesmen instead of fighting for the rate we deserve, and are capable of getting. Not to mention, being a woman I am the prime candidate to be taken advantage of with the gap coverage and warranty which is a total scam. Had to tell the guy no on that AT LEAST 5 times. The day I drive off the lot, I have a flat tire. I take it in to get it fixed and I am told there is a SCREW DRIVER in my tire. After several deep breaths I pay to have it replaced and chalk it up to a coincidence, although now I am not too sure. They tell me that my front tires as also in very bad need of replacement. So much for Echo Parks 100- something point check. A couple days after that, I notice my brakes are also grinding. What a nightmare experience this is, when buying my first car should have been an exciting moment. Begrudgingly, I take it back to EchoPark to have them fix the issues since I am within my 30 day warranty. They keep my car for 4-5 days and finally it is returned to me. 3 days later ANOTHER FLAT TIRE. A huge nail was in my tire. Another coincidence? Who knows. I called EchoPark and left a voicemail about this with no response. As terrible all of this was, it still was not enough for me to write a scathing review, but now 5 months later, my brakes are grinding once again. I was told my front brakes and rotors were being replaced, only for the representative to tell me that it was actually my back brakes that were replaced and this was a "miscommunication." I was told that 4 cm, which is barely anything, is all that is required for their check. If it was this low, I wish they would have at least conveyed this to me so I could have known that this would be an issue in the near future. Long story short- avoid this place if at all possible. If the car prices are unbeatable and you feel you must be a customer here my advice is, know what rate you qualify for ahead of time and do not settle for less. It may take hours but do not let them con you into a bad interest rate. Also, if you are serious about buying a car and have one picked out, PLEASE take it to an outside mechanic and have them run an inspection diagnostics test on your vehicle before you buy it. It's $100 that will save you money tears and frustration down the line. Especially if you are a woman, because once again you will never get the respect or acknowledgement that a man would at this place. More

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Mark was the best car salesman I have ever worked with, no pressure, attentive to my needs, didn’t have an agenda that was being pushed. If you want a no pressure experience go to Echo Park. Mark also got no pressure, attentive to my needs, didn’t have an agenda that was being pushed. If you want a no pressure experience go to Echo Park. Mark also got more for my trade in than they were offering. More

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10/10 i've purchased 3 quality cars from echoparck all thanks to mark pederson great dealer and a great guy he makes everything smooth and easy also provides quality service from beggining to the end. thanks to mark pederson great dealer and a great guy he makes everything smooth and easy also provides quality service from beggining to the end. More

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Mark was wonderful to work with! He made this feel easy and pressure free. I felt like he was honest and sincere!! Would highly recommend him. Thank you Mark!! and pressure free. I felt like he was honest and sincere!! Would highly recommend him. Thank you Mark!! More

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This is the best experience we’ve ever had buying a vehicle. I found the car online and ended up applying and getting credit approval before we even drove the 85 miles to go up to the Driversselect in vehicle. I found the car online and ended up applying and getting credit approval before we even drove the 85 miles to go up to the Driversselect in Grand Prairie. Mark Pederson helped us from the time I first called the dealership, all the way through until we drove off the lot. He even followed up with me the next day to see how we liked the car. He was knowledgeable and very professional. The dealership is huge and has a ton of vehicles to choose from. The Santa Fe we bought is three years old and looks like it just rolled out of the factory. They do a great job detailing the vehicles. And we felt really good about buying it here because they have ASE technicians who do a thorough check of every vehicle. Highly recommend! More

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Mark is the man! Super helpful and fun to be around. Walked us around and made sure we felt comfortable the entire time. Fast and easy process. We will be back because of Mark. Walked us around and made sure we felt comfortable the entire time. Fast and easy process. We will be back because of Mark. More

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The best auto buying experience EVER!!! I have had bad experiences buying cars in the past. I did everything online. Mark called me with the amount I would be paying monthly. When I came I have had bad experiences buying cars in the past. I did everything online. Mark called me with the amount I would be paying monthly. When I came in this afternoon to finalize and sign, my payment was exactly what he said. Never tried talking me into something more expensive or sale me anything extra. I went in on a Saturday at 12:40pm and I was home by 4:00pm. EVERYBODY gave me great service, from the minute I walked in until the time I left! I apologize that I was a little stressed when I walked in because I didn’t know what to expect, but the girl that was at the front counter was so polite and always smiling and the guy I talked to when I finished my test drive was the same way. I apologize I don’t remember everyone’s name but YOU ALL DESERVE THE HIGHEST PRAISE!! My last car purchase, I was there for 7 hours and they forgot about me. Mark took the time I needed and not one minute more. I absolutely recommend Mark! You won’t regret it! He also texted me to make sure I was happy with the car I purchased. More

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Great buying experience! Mark was great to work with and the overall buying experience was awesome! He was very knowledgeable and helpful from the start. I would absolutely re Mark was great to work with and the overall buying experience was awesome! He was very knowledgeable and helpful from the start. I would absolutely recommend him to friends and family for future car buying. More

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Welcoming and friendly Mark was great. The whole process was done without any troubles. He was with us the whole time and helped through all the number crunching, todos and Mark was great. The whole process was done without any troubles. He was with us the whole time and helped through all the number crunching, todos and not todos. This was my first car and ended up being an amazing experience. More

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Very professional For a car buying experience, it was very pleasant. Mark was professional and never pressured me. He guided me through the paper work and it was much For a car buying experience, it was very pleasant. Mark was professional and never pressured me. He guided me through the paper work and it was much quicker than I expected. More

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