Mark Parsons
Mark Parsons at Big Star Cadillac

Mark Parsons

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Mark Parsons

May 28, 2025

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Employee Rating

Very nice people. Very helpful in answering questions. I appreciated the responsiveness and ease of financing More

by cmoutonmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casie Shores , Damie

May 30, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 19, 2025

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My experience with Mark Parsons was nothing less than par excellence. Mr. Parsons made me feel like I was a valued customer at Big Star Cadillac. Specifically, this was an out of state purchase and he guid More

by kappasteff
Sales Price Transparency
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Recommend Dealer
Yes
May 20, 2025

Big Star Cadillac responded

Thank you, Greg, for your kind words! We're glad to hear you had a great experience with Mark and appreciate your support for Big Star Cadillac.

April 19, 2025

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Best experience I have ever had, Mr. Parsons is a very professional salesman who cares about his customers and will go out his way to make everything a pleasant and satisfying deal. I de More

by reginalddugus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casie Shores

Apr 22, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

January 30, 2025

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Great experience! Mark was very helpful with all my questions and concerns. Everyone I encountered at the Big Star was courteous and professional. We will be back in t More

by Acooper12
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares

Jan 30, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 29, 2025

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Big Star Cadillac and Mark Parsons were great to work with. Mark was helpful in everyway and the process from start to finish was very streamlined and quick. No sitting in the dealership for hours to b More

by kdarling524
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 30, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 09, 2025

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No, you’re over charging for cars like back in the pandemic. There are other dealers that do not over charge above MSRP. Only reason. Otherwise, the staff was all friendly. More

by CARLOS_RAED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Angela Davis, Rachel Ruiz

Jan 16, 2025

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

January 09, 2025

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Very informative and patient. Just a regular guy, didnt act like a car salesman. Grateful for his attitude and patience. Only complaint was I bought this car for my wife for Ch More

by JEFFANDLEITHA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Jan 10, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words. If Mark has not already, expect him to reach out to regarding options that are available to upgrade the wheels.

December 17, 2024

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Mark Parsons was totally prepared for our appointment and was able to answer all my questions. The support staff solved the few glitches and overall it was a very good experience. More

by George Vernau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares

Dec 19, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

November 25, 2024

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Employee Rating

The whole process was a enjoyable experience and the team that was working with me was helpful and professional. More

by Tyler
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

Nov 25, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

November 12, 2024

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Employee Rating

Curious, well informed. Having offices closer together would be a plus. Cuts down on walking back and forth. Will be back for a new one in the future. More

by josephborches
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Nov 18, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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