Mark Parsons
Mark Parsons at Big Star Cadillac
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Mark Parsons

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Mark Parsons

January 30, 2025

Dealership Rating
Employee Rating

Great experience! Mark was very helpful with all my questions and concerns. Everyone I encountered at the Big Star was courteous and professional. We will be back in t More

by Acooper12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares

Jan 30, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 29, 2025

Dealership Rating
Employee Rating

Big Star Cadillac and Mark Parsons were great to work with. Mark was helpful in everyway and the process from start to finish was very streamlined and quick. No sitting in the dealership for hours to b More

by kdarling524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 09, 2025

Dealership Rating
Employee Rating

No, you’re over charging for cars like back in the pandemic. There are other dealers that do not over charge above MSRP. Only reason. Otherwise, the staff was all friendly. More

by CARLOS_RAED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Angela Davis, Rachel Ruiz

Jan 16, 2025

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

January 09, 2025

Dealership Rating
Employee Rating

Very informative and patient. Just a regular guy, didnt act like a car salesman. Grateful for his attitude and patience. Only complaint was I bought this car for my wife for Ch More

by JEFFANDLEITHA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Jan 10, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words. If Mark has not already, expect him to reach out to regarding options that are available to upgrade the wheels.

December 17, 2024

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Employee Rating

Mark Parsons was totally prepared for our appointment and was able to answer all my questions. The support staff solved the few glitches and overall it was a very good experience. More

by George Vernau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares

Dec 19, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

November 25, 2024

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The whole process was a enjoyable experience and the team that was working with me was helpful and professional. More

by Tyler
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

Nov 25, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

November 12, 2024

Dealership Rating
Employee Rating

Curious, well informed. Having offices closer together would be a plus. Cuts down on walking back and forth. Will be back for a new one in the future. More

by josephborches
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Nov 18, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 26, 2024

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Employee Rating

We enjoyed our experience at Big Star ,this is our third time purchasing a car at this dealership. Mark Parsons,and Angela Davis, were wonderful to work with,and we love our purchase. Mr Charles Jackson was More

by RMCCOY6856
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Charles Jackson

Oct 28, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 18, 2024

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Employee Rating

Mark Parsons was GREAT, very courteous, knowledgeable and VERY PLEASANT to work with from start to finish. More

by rmarco214
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 23, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 10, 2024

Dealership Rating
Employee Rating

I had an amazing experience… My agent, Mark Parson was amazing.. Would recommend anybody to come and visit big star Cadillac.. I have bought three of my vehicles are and I have been very happy with all th More

by YEPEZ_PABLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

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