Mark Parsons
Mark Parsons at Big Star Cadillac
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Mark Parsons

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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5.0
10 Reviews
5.0

10 Reviews

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10 Reviews of Mark Parsons

December 17, 2024

Dealership Rating
Employee Rating

Mark Parsons was totally prepared for our appointment and was able to answer all my questions. The support staff solved the few glitches and overall it was a very good experience. More

by George Vernau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares

Dec 19, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

November 25, 2024

Dealership Rating
Employee Rating

The whole process was a enjoyable experience and the team that was working with me was helpful and professional. More

by Tyler
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

Nov 25, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

November 12, 2024

Dealership Rating
Employee Rating

Curious, well informed. Having offices closer together would be a plus. Cuts down on walking back and forth. Will be back for a new one in the future. More

by josephborches
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Nov 18, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 26, 2024

Dealership Rating
Employee Rating

We enjoyed our experience at Big Star ,this is our third time purchasing a car at this dealership. Mark Parsons,and Angela Davis, were wonderful to work with,and we love our purchase. Mr Charles Jackson was More

by RMCCOY6856
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Charles Jackson

Oct 28, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 18, 2024

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Mark Parsons was GREAT, very courteous, knowledgeable and VERY PLEASANT to work with from start to finish. More

by rmarco214
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 23, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 10, 2024

Dealership Rating
Employee Rating

I had an amazing experience… My agent, Mark Parson was amazing.. Would recommend anybody to come and visit big star Cadillac.. I have bought three of my vehicles are and I have been very happy with all th More

by YEPEZ_PABLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

September 29, 2024

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Employee Rating

This dealership does everything that needs to be done to put you in a new vehicle and fast More

by vpaz7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 30, 2024

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Employee Rating

Mark Parsons was amazing and straight to the point. He kept constant communication and helped me with my vehicle. He made sure that the car was ready on time. Finance department lacks in their cust More

by ct6buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Sep 02, 2024

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

August 13, 2024

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Employee Rating

I feel as if I was dealing with a friend who really cares about . I now consider him a friend. Thanks Mark!! More

by jasoncutbirth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 30, 2024

Dealership Rating
Employee Rating

Super fast transaction on the Camaro. Mark was super easy to work with. I came from out of town and when I got the the dealership everything was ready to go. Thanks Again Mark! More

by steve
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

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