Mark Parme

JT was incredible, i have already recommended him to a few people, i really appreciated everyones help in getting me the car i purchased few people, i really appreciated everyones help in getting me the car i purchased More

by kristinmillerlcpc Verified Customer Verified Customer

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Before I took my car to this dealership I had no problems, then I got a paper in the mail saying I have a recall so I called in my appointment, I saw my oil light come on that Sunday and I panicked problems, then I got a paper in the mail saying I have a recall so I called in my appointment, I saw my oil light come on that Sunday and I panicked thing car would cut off, I took my car in that Monday, they had my car for two weeks saying I need a new engine and they would contact Kia to let them know, I went back in a week asking did Kia give the ok to fix my car, they said no so I called Kia myself, went back in couple days they said they was replacing my engine, when I got my car back 3 days after my engine came on, took it back to dealership they told me it would cost me $198 for them to check and see what's wrong with my car, they just put new engine in, why would that light be on, unless I was scammed and never got a new engine. Don't go to this dealership, treat customers Wrong, engine light still on, I have no money because it went into renting a car. No one helped me. More

by Cecile Jackson Verified Customer Verified Customer

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I went in last week to check out a 2019 Honda Accord EX-L, only because it was close to another car I was scheduled to test down the road in Pasadena. May sales rep was Mark and he's awesome. He is ex EX-L, only because it was close to another car I was scheduled to test down the road in Pasadena. May sales rep was Mark and he's awesome. He is extremely helpful and knowledgeable and even better, showed me with minimal research that the other car I was going to see had TWO previous accidents (shame on me for not seeing that) and they met me at the price I needed. So I ended up buying the Accord (very low mileage) at a great price. The best part was how easy Mark made the experience. My wife is on the loan but she didn't even have to be there. I drove the car off the lot about 2 hours after I arrived. They let me keep my old Honda in the lot until we were able to return that afternoon to pick it up. Overall the best car buying experience we've ever had. Thanks Mark and JBA Auto! PS, the Honda came with 2 sets of "Driver 2" keys therefore the Driver 1 settings never automatically kick in. I understand I may have to go to a Honda Dealer to get this fixed but if you guys can help out I'd rather go to you... More

by jeffmmca Verified Customer Verified Customer

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We chose to come to JBA Kia because of the reviews. And they sure did live up to them and you can tell they work hard to earn every positive review. Mark Parme was absolutely wonderful. Justin was grea And they sure did live up to them and you can tell they work hard to earn every positive review. Mark Parme was absolutely wonderful. Justin was great. JT was great. Everyone we dealt with was great. Truly. 10/10 experience. More

by E.win Verified Customer Verified Customer

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Great Service provided by Brian and Justin definitely will buy more cars in the future. will buy more cars in the future. More

by Sunny Bhanot Verified Customer Verified Customer

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Whether coming in for service or sales, the dealership team is always responsive and performs top notch work. We have 2 Kia’s and only take them here. team is always responsive and performs top notch work. We have 2 Kia’s and only take them here. More

by pkthuey Verified Customer Verified Customer

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Was a good experience. Too many sales people standing out front on Saturday…very daunting to even get out of the car. I dodged a bunch a sought out my salesperson, JT. M Too many sales people standing out front on Saturday…very daunting to even get out of the car. I dodged a bunch a sought out my salesperson, JT. Mark handled the sale when I returned. They were both excellent. More

by susan.leander Verified Customer Verified Customer

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JBA and Mark Parme went above and beyond to make my car buying experience a memorable one. Excellent service, incredibly polite and professional. I highly recommend going to JBA and requesting Mr Parme if buying experience a memorable one. Excellent service, incredibly polite and professional. I highly recommend going to JBA and requesting Mr Parme if you are in the market. More

by moconnor5000 Verified Customer Verified Customer

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J.B.A. customer service is top notch. The prices are fair. The sales, finance, and management team are very knowledgeable, helpful, easy going, and personable. Looking forward to a great relationship wi fair. The sales, finance, and management team are very knowledgeable, helpful, easy going, and personable. Looking forward to a great relationship with the service team. More

by Pleased New Customer Verified Customer Verified Customer

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It was very good experience and Rocky was great. There was not a lot of pressure to buy the vehicle. I’m still love my new 25 k-5. There was not a lot of pressure to buy the vehicle. I’m still love my new 25 k-5. More

by BURLEYDSB Verified Customer Verified Customer

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