Mark Ogden

Subaru of Jacksonville was by far the best dealership I have ever visited. Initially, I reached out to gather some basic information about a vehicle I was interested in. From the very first phone call, I w have ever visited. Initially, I reached out to gather some basic information about a vehicle I was interested in. From the very first phone call, I was impressed by the professionalism and genuine care of my salesperson, Caleb. Unlike many other experiences I’ve had, Caleb wasn’t pushy or aggressive. Instead, he took the time to listen attentively to my needs and preferences and answered all of my questions with honesty and patience. Caleb’s approach made me feel completely at ease and confident in my decision to schedule an appointment. When I arrived at the dealership, I was delighted to see that Caleb had already pulled the car around and had it ready for a test drive. It was such a thoughtful touch that truly enhanced my overall experience. Beyond just the initial interaction, the dealership itself was immaculate and welcoming. The staff was courteous and attentive, and I felt that they genuinely wanted to ensure I had the best possible experience. Subaru of Jacksonville exceeded my expectations in every way—providing exceptional customer service, a transparent and respectful sales process, and a team that truly cared about finding the right car for me. By the time I left, I had not only found the perfect vehicle but also had complete trust in the dealership. I wholeheartedly recommend Subaru of Jacksonville to anyone in the market for a new or used vehicle—they set a new standard for excellence in the automotive industry. More

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Subaru of Jacksonville is an amazing dealership to purchase a Subaru. Wonderful team that made us feel welcome. This was an absolutely painless car purchase. I would recommend d anyone wanting to purc purchase a Subaru. Wonderful team that made us feel welcome. This was an absolutely painless car purchase. I would recommend d anyone wanting to purchase a Subaru to make the trip to Jacksonville Subaru. You won’t regret it. More

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We had a great experience! I have been driving my husband's Outback and it sold me on buying one myself. Jerry Johnson was outstanding!!! He knew the car and features inside an I have been driving my husband's Outback and it sold me on buying one myself. Jerry Johnson was outstanding!!! He knew the car and features inside and out and made the whole process easy. Mark Ogden in the business office made the paperwork easy and was very knowledgeable regarding their warranty packages. I received a fair price for my trade-in and paid was happy with the price I paid for my new 2025 Outback Limited. She's a beauty and a pleasure to drive. Thank you again! More

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The dealership personnel were pleasant and easy to work with. I highly recommend this dealership. with. I highly recommend this dealership. More

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Carlos was very knowledgeable and helpful. The overall experience was very positive. The dealership personnel helped the process move smoothly. Carlos has done many follow ups since the purcha The overall experience was very positive. The dealership personnel helped the process move smoothly. Carlos has done many follow ups since the purchase. More

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Tony was the best, he was like talking to a friend. Made everything smooth for me! He was able to help me get the deal I wanted for this car. I would come back here again Mark was also great, he edu Made everything smooth for me! He was able to help me get the deal I wanted for this car. I would come back here again Mark was also great, he educated me on all the document process needed. I am really happy with my experience with this and I’m so excited for my purchase. More

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Alex it was a truly enjoyable time working with you. You were knowledgeable, quick witted, and funny. You make the overall process very enjoyable and I’m so glad we got to work together. The car is ever You were knowledgeable, quick witted, and funny. You make the overall process very enjoyable and I’m so glad we got to work together. The car is everything I wanted, and I’m so glad you helped me make this decision! More

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They worked with us to get an acceptable price on our tradin and new car tradin and new car More

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It was a pleasant car buying experience. We found all of the staff at Subaru of Jacksonville to be courteous, knowledgeable and professional. Thank you Jonah, Caleb and Mark. The dealers We found all of the staff at Subaru of Jacksonville to be courteous, knowledgeable and professional. Thank you Jonah, Caleb and Mark. The dealership is clean and organized. The cars we were presented with were quality pre owed certified vehicles. We highly recommend Subaru of Jacksonville. More

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We purchased a new vehicle from Subaru of Jacksonville and once again had a flawless experience. We purchased another vehicle, at the same location, six years ago and returned because it was such a positi and once again had a flawless experience. We purchased another vehicle, at the same location, six years ago and returned because it was such a positive experience. The team at Subaru of Jacksonville (especially Sales Consultant Kimberly Schneid) is friendly, professional, and best of all—low pressure. The no-haggle, upfront pricing made the whole process so much less stressful, especially compared to other dealerships we visited, which were not only more expensive but also far more aggressive in their sales tactics. Buying a new car can be overwhelming, but this dealership truly takes the stress out of it with their transparent and fair approach. Highly recommend them to anyone looking for a straightforward and respectful car-buying experience. More

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