Mark Neely

Cannot possibly have even imagined a better car buying experience. Thank you Shawn and everyone else who made the process (which admittedly I was not excited for) efficient, family friendly, and all in al experience. Thank you Shawn and everyone else who made the process (which admittedly I was not excited for) efficient, family friendly, and all in all, just an excellent time! And the best part is all the way across the state and into the mountains I'm still in love with my new-to-me vehicle! Thanks Again! More

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We recently purchased a vehicle from Kia Overturf and couldn’t be happier with the experience. Our Salesman Frank was friendly, personable, and eager to help us without being pushy. He is an incredib couldn’t be happier with the experience. Our Salesman Frank was friendly, personable, and eager to help us without being pushy. He is an incredibly knowledgeable salesman and made it a point to take his time to understand our needs. What stood out most, was his sales support. From beginning to end he was very responsive, even on his days off. Overall, we felt valued and respected throughout the whole process. We would highly recommend Frank for anyone looking for a vehicle and exceptional customer service. More

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Conveniently located Kia dealership in Kennewick, Washington. Nice and helpful and knowledgeable agents and administration who work there Washington. Nice and helpful and knowledgeable agents and administration who work there More

by AKOUMF Verified Customer Verified Customer

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Frank was a great help and very friendly. He answered all of our questions and was more than happy to stay late to accommodate us, even spending extra time to show us all the features of the He answered all of our questions and was more than happy to stay late to accommodate us, even spending extra time to show us all the features of the car once more before we took it off the lot. I have had bad experiences with car dealers before and was expecting something similar, but Frank went above and beyond. I was completely satisfied with Frank's handling of our purchase. More

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Our first car purchase experience was great! Shawn Graham was very patient with us, he thoroughly explained the process, and went above and beyond to help us get our car. Everyone at Overturf Vo Shawn Graham was very patient with us, he thoroughly explained the process, and went above and beyond to help us get our car. Everyone at Overturf Volkswagen Kia treated us great and were helpful as well. Thank you! More

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This is the 2nd Kia Sportage that I have purchased from Overturf and Frank Valle. I had such a good experience the 1st time around that I had no hesitation in returning. I let Frank know that I was interes Overturf and Frank Valle. I had such a good experience the 1st time around that I had no hesitation in returning. I let Frank know that I was interested in trading in my first Sportage for a new one. I was given a very fair trade for my old Sportage and a good price for the new model. There was no hardball or negotiation necessary. It was a fair deal. As a woman negotiating a car deal on her own I feel like I was treated with the utmost respect and there was no attempt to trick me or take advantage. That is incredibly meaningful. I trust Frank. He is straightforward, knowledgeable, honest and so easy to work with. He took the time to explain the features of the vehicle and helped get it set up for me to drive it off the lot. As a previous buyer I can also attest to his willingness to provide o going information and assistance as you settle into knowing your new vehicle. I can’t recommend Frank and Overturf enough! More

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They are very friendly, helpful and attentive. I felt like they wanted me to have a positive experience. I felt like they wanted me to have a positive experience. More

by Brenda1961 Verified Customer Verified Customer

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I had a great experience very knowledgeable very easy process I didn't feel intimidated they talked to me in a way I could understand everything I'm very happy with my purchase. I live in Yakima and I dr process I didn't feel intimidated they talked to me in a way I could understand everything I'm very happy with my purchase. I live in Yakima and I drove all the way to Kennewick because I wasn't satisfied with my dealership in in Yakima More

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Our salesman was amazing, super informative and helpful. Best buying experience we have had to date, thank you! Best buying experience we have had to date, thank you! More

by melissakulmus Verified Customer Verified Customer

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I recently purchased a 2020 Kia Soul from Overturf thru Frank Valle and it was a smooth and easy process! Everyone at Overturf has been kind and helpful and I would totally recommend anyone looking for a g Frank Valle and it was a smooth and easy process! Everyone at Overturf has been kind and helpful and I would totally recommend anyone looking for a great car to stop in! This is the fourth car that we have purchased for our family and appreciate good service and dependable vehicles! Thank Frank for all your help, even a full tank of gas! More

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