Mark Morgello
Mark Morgello at Crest Volvo Cars

Mark Morgello

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
21 Reviews

I am a long ways away from my home, Boston, Ma. Love going to car shows with my convertible Pontiac Trans Am. I have a very large family.

Dealership Experience

3 mos

Industry Experience

34 yrs, 11 mos

Languages Spoken

English English

5.0

21 Reviews

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21 Reviews of Mark Morgello

June 03, 2025

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Employee Rating

The staff at this facility are very organized and polite. The facilities are extremely clean. More

by Niesman,km70
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Recommend Dealer
Yes

June 02, 2025

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It was my first time with Volvo Service, and it was very smooth. Just one thing, I wanted to get the cover for my front 12V power socket, which I did not get. Rest all a thumbs up. More

by Hiral Patel
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Recommend Dealer
Yes

June 02, 2025

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Mark has done great job while our car was at service! We appreciate his help! More

by FXZHAO
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Recommend Dealer
Yes

May 30, 2025

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Jordon was really helpful and addressed all my issues. Crest Volvo was very accommodating and More

by pramodreddy3
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Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Jordan Farmer

May 30, 2025

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Great job by Mark and overall great people at the service center. Very welcoming bunch of team More

by AMOLMSHANBHAG
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Recommend Dealer
Yes

May 30, 2025

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Mark was professional courteous and got my car done in a timely manner. I wouldn’t recommend Mark if you need an advisor.. More

by Gecstock
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Recommend Dealer
Yes

May 30, 2025

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Crest Volvo communicated well and took care of the car's needs. Would recommend! I purchased my used BMW from this dealership, and noticed there was work that needed to be done. They took care of it right a More

by mariagarciamg5240
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Recommend Dealer
Yes

May 28, 2025

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Super nice sales staff, service technicians and administrative personnel. The best we’ve ever had the pleasure of working with! More

by Mary Ann
Sales Price Transparency
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Recommend Dealer
Yes

May 23, 2025

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Great experience with Mark and the service dept. He clearly laid out my options and didn’t try to upsell me on anything. Exactly what I asked for and when they spotted an issue, they got the work d More

by mark_b_marshall
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Recommend Dealer
Yes
May 27, 2025

Crest Volvo Cars responded

Hi Mark, thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our service department. Our team is dedicated to providing clear information and genuine support, so it's rewarding to know that we met your expectations. We appreciate your recognition of our efforts to address issues promptly and transparently. We look forward to serving you again in the future!

May 23, 2025

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Mark was the advisor I initially met with and he was very nice. While our interaction was brief, Mark was engaging and very accommodating. I would like to work with him from now on if at all possible. More

by Kristin Cunningham
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Bingham

May 27, 2025

Crest Volvo Cars responded

Thank you, Kristin, for your wonderful feedback! We're thrilled to hear that your interaction with Mark was positive and that he made a lasting impression. We appreciate your preference for working with him in the future, and we will certainly do our best to accommodate that request. Thank you again for your kind words!

1

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