Mark Moore
Mark Moore at Cowboy Chrysler Dodge Jeep Ram
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Mark Moore

Service Director

Cowboy Chrysler Dodge Jeep Ram

1121 E Lincolnway
Cheyenne, WY 82001

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120 Reviews
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120 Reviews

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120 Reviews of Mark Moore

November 07, 2024

Dealership Rating
Employee Rating

This man is very knowledgeable and is nice as a human being that you will ever meet More

by Viperron9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 04, 2024

Dealership Rating
Employee Rating

When I took the truck in for a heater core problem the fixed it but they broke dash pieces and broke the 120 plug and cigarette lighter. They argued with me saying it was broken when I took it to them. So More

by Vance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Ortega, Lucas Mcguire , Mike Kern

Oct 08, 2024

Cowboy Chrysler Dodge Jeep Ram responded

We are unaware of any disagreement on fixing your vehicle. Please contact our Service Director, Mark Moore, as he immediately authorized the work to correct our mistake and was under the impression that the work was performed to your satisfaction.

April 22, 2022

Dealership Rating
Employee Rating

Buyers beware! !! This dealership has a vehicle with a known manufacturing issue they put right back out on the lot to sell! I will never do business here again. More

by Renegade
Customer Service
Friendliness
Price
Recommend Dealer
No

August 24, 2021

Dealership Rating
Employee Rating

I’ve always gotten good communication from the Service Writers and great service from the mechanics at this dealership. For this reason, I choose to drive all the way from Laramie to Cheyenne when getting More

by ckb1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Ortega, Gary Gardner , Cecil Hugie

August 23, 2021

Dealership Rating
Employee Rating

The work was performed in a fast but competent manner. Any addintional needs were discussed with me prior to performing the work. A complete list of upcoming needs was printed and given to me before I l More

by CSILVANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 23, 2021

Dealership Rating
Employee Rating

Great job got me in on time and did what they said they would! Would recommend to others and use this dealership again for any reason! More

by jlnhighcall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 21, 2021

Dealership Rating
Employee Rating

My car was done pretty quickly and it was a fairly easy process. the only complaint I have is that there was some oily fingerprints on the cloth ceiling in my car that I had to clean up. More

by SUPERHEROSANTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Richard Ortega, Gary Gardner , Cecil Hugie

August 20, 2021

Dealership Rating
Employee Rating

Very good service. Courteous and thoughtful. That's all I have. So blah blah blah blah blah blah blah blah blah blah blah blah. I ll never do one of these again if it requires 25 words. Knock it off. More

by MWARREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Richard Ortega

August 19, 2021

Dealership Rating
Employee Rating

The wait time was a bit lengthy considering there were only two other customers waiting for service in addition to me. Residual oil was not wiped off upon completion of oil change causing oil to drip onto More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Richard Ortega

August 16, 2021

Dealership Rating
Employee Rating

No comments. So since I have to make a comment, the fact that I have to do 25 words is a little tiny bit silly. More

by RAYMONDBRADLEY11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Richard Ortega, Gary Gardner , Cecil Hugie

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