Mark McBee
Mark McBee at Clement Hyundai
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Mark McBee

Service Advisor

Clement Hyundai

971 Wilmer Road
Wentzville, MO 63385

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3.9
13 Reviews
3.9

13 Reviews

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13 Reviews of Mark McBee

December 21, 2024

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Employee Rating

Can usually never get ahold of anyone on the phone. Haven’t ever been since I bought the car brand new. Alyssa was rude over messages which was very unprofessional, other employees are very nice when a More

by emilierunyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alyssa Roybal, Tyler Rodriguez

December 15, 2024

Dealership Rating
Employee Rating

1charged my girl friend 400 for oil change and told her I went over when on the sticker on windshield from last oil change says otherwise More

by royeis1925
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Workmanship
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Recommend Dealer
No

November 26, 2024

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Employee Rating

After months of my car being in the shop its still not fixed. I’ve lost hours of personal time, work, and my kid was almost ran over due to faulty axel replacements. More

by brpoll83
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jay Brown, Ben Robertson , Dillon

November 17, 2024

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Employee Rating

Getting the slot of service here is a nightmare. Please improve this else mot possible to go there anymore More

by Subho
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 18, 2024

Clement Hyundai responded

Hello Subho, thank you for taking the time to leave us a review. We value you and your feedback. We will use it to better our dealership. If you are still having this issue please reach out to us at your earliest convenience. Sincerely, Your Friends at Clement Hyundai

November 11, 2024

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Employee Rating

It’s really new and clean but a long drive from my part of St. Louis County. More

by lwilkinson0
Service Price Transparency
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Recommend Dealer
Yes
Nov 13, 2024

Clement Hyundai responded

Hello lwilkinson0, Thanks for highlighting our new Hyundai facility. If there is ever anything we can help with feel free to reach out! Sincerely, Your Friends at Clement Hyundai

October 24, 2024

Dealership Rating
Employee Rating

Poor communications between customer and service writer. Bring car in for service and leave with problem that wasn’t there when brought in. I had my own shop for 32 yrs and never would have treated my custo More

by Mike
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jay Brown

Nov 05, 2024

Clement Hyundai responded

please reach me at chris.bone@clementhyundai.com so i can try to help you directly.

October 20, 2024

Dealership Rating
Employee Rating

Fast, polite, and solved my problem. What could be better? Here are 5 more words More

by leaddude0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Clement Hyundai responded

Hello Leaddude0, thank you for taking the time to leave us a review. We are happy to help and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

October 17, 2024

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Employee Rating

I was given excellent customer service by Mark. He was very thorough and attentive to my car being serviced. More

by bayount5487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Clement Hyundai responded

Hello Bayount5487, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai

October 14, 2024

Dealership Rating
Employee Rating

This dealership is very nice, clean. I enjoyed the free snacks. However, I came in for a diagnostic and the feedback was less than satisfactory. I was told the mechanics drove my vehicle More

by bréona Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 16, 2024

Clement Hyundai responded

Hello Berona Ellis, thank you for taking the time to leave us a review. We value you and your feedback. We will use it to better our dealership. We apologize for the frustration caused by our service department. If you have any concerns, please feel free to reach out to us at (636) 887-8711. Sincerely, Your Friends at Clement Hyundai

October 06, 2024

Dealership Rating
Employee Rating

The service department provided quick and quality service for my vehicle. The service department was the cleanest I have ever seen. More

by tr6rules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Clement Hyundai responded

Hello Tr6rules, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai

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