Mark Mauricio
Mark Mauricio at Big Star Cadillac

Mark Mauricio

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

Contact Me
5.0
288 Reviews

Been in the industry for over 20 years and I love putting smiles on peoples faces and making their experience a smooth and easy process. I see that all my customers are treated like family and will continue to help not only them but their family and friends also.

Dealership Experience

13 yrs, 5 mos

Industry Experience

23 yrs, 5 mos

Specialties & Trainings

Certified New Car Salesman

Certified Preowned Salesman

5.0

288 Reviews

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288 Reviews of Mark Mauricio

July 24, 2025

Dealership Rating
Employee Rating

Mario was very helpful and courteous. He explained everything thoroughly and answered all our questions clearly. This is the second car we buy from him this year. We will certainly retu More

by firedude2936
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Paniagua, Joel Olivares

Jul 25, 2025

Big Star Cadillac responded

We are delighted that our team once again provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 22, 2025

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We are pleased with the sales team and their professionalism, we needed a loaner while getting serviced, no hesitation. We would definitely recommend this dealership and our salesman to anyone. More

by cantyjones03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Ramirez

Jul 22, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

July 18, 2025

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Friendly and easy to talk to no sales pressure buying process went smoothly .We had a great experience with Mark Mauricio More

by 01roadking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

July 18, 2025

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Employee Rating

Great experience with Mark Mauricio highly recommended Even after the sale followed up on any questions or concerns More

by 01roadking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

Jul 18, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

July 17, 2025

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Employee Rating

I had a great experience buying from Big Star. Mark answered all my questions and gave me everything I asked for through the negotiation. I drove over 100 miles and passed 5 other Cadillac dealers More

by jrodgers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson

Jul 17, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

June 05, 2025

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Employee Rating

He is very friendly, professional and patient. He answers all questions very clearly. Great dealer More

by hong8013
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 09, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 30, 2025

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Exceptional service, knowledgeable staff, and unbeatable deals—Big Star Cadillac delivers a luxury experience every time! More

by AstroGirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Blanca Baez

Jun 02, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

May 28, 2025

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Employee Rating

Hands down, this is the best dealership I’ve ever dealt with. They were professional and very polite. More

by Mill9609
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 26, 2025

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Employee Rating

Smooth purchase to surprise my wife with her birthday gift and took great care of us More

by meagansaintes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Mike Pierce

May 30, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 22, 2025

Dealership Rating
Employee Rating

Mark was extremely helpful in leading me to pursuing my dream vehicle. I will def. work with him again! More

by csfgarnier
Recommend Dealer
Yes
May 22, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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