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Mark Mauricio

Overview Reviews (283) Inventory (560)

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Mark Mauricio

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

Been in the industry for over 20 years and I love putting smiles on peoples faces and making their experience a smooth and easy process. I see that all my customers are treated like family and will continue to help not only them but their family and friends also.

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5.0

283 Reviews

Overview Reviews (283) Inventory (560)

Dealership Experience

13 yrs, 4 mos

Industry Experience

23 yrs, 4 mos

Specialties & Trainings

Certified New Car Salesman

Certified Preowned Salesman

5.0

283 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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283 Reviews of Mark Mauricio

June 05, 2025

Dealership Rating

Employee Rating

He is very friendly, professional and patient. He answers all questions very clearly. Great dealer He answers all questions very clearly. Great dealer More

by hong8013

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 09, 2025 -

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 30, 2025

Dealership Rating

Employee Rating

Exceptional service, knowledgeable staff, and unbeatable deals—Big Star Cadillac delivers a luxury experience every time! deals—Big Star Cadillac delivers a luxury experience every time! More

by AstroGirl

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angela Davis, Blanca Baez

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Jun 02, 2025 -

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

May 28, 2025

Dealership Rating

Employee Rating

Hands down, this is the best dealership I’ve ever dealt with. They were professional and very polite. with. They were professional and very polite. More

by Mill9609

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 30, 2025 -

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 26, 2025

Dealership Rating

Employee Rating

Smooth purchase to surprise my wife with her birthday gift and took great care of us gift and took great care of us More

by meagansaintes

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angela Davis, Mike Pierce

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May 30, 2025 -

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 22, 2025

Dealership Rating

Employee Rating

Mark was extremely helpful in leading me to pursuing my dream vehicle. I will def. work with him again! dream vehicle. I will def. work with him again! More

by csfgarnier

Recommend Dealer

Yes

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May 22, 2025 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

May 11, 2025

Dealership Rating

Employee Rating

I’m really happy for visiting big star Cadillac, Mr Mark helping me during that time, very nice kind and helpful I really appreciate him helping me during that time, very nice kind and helpful I really appreciate him More

by mirzakhani

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 12, 2025 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

April 26, 2025

Dealership Rating

Employee Rating

I want to praise Mark Mauricio for his 5 star treatment today. We walked out with big smiles in our face today. We love our new car. Thank you for your welcoming gestures can’t wait to all my friends and f today. We walked out with big smiles in our face today. We love our new car. Thank you for your welcoming gestures can’t wait to all my friends and family know about our experience today. Also big thank you to his GM Mike Pierce for taking time away from his busy schedule today to sit down to speak with us. This shows me the kind of team they have built at BSC Thank you guys !! More

by glopez

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Pierce

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Apr 26, 2025 -

glopez responded

I want to praise Mark Mauricio for his 5 star treatment today. We walked out with big smiles on our face today. We love our new car. Thank you for your welcoming gestures can’t wait to all my friends and family know about our experience today. Also big thank you to his GM Mike Pierce for taking time away from his busy schedule today to sit down to speak with us. This shows me the kind of team they have built at BSC Thank you guys for treating my wife and I like family today

April 17, 2025

Dealership Rating

Employee Rating

I had an amazing experience at this Cadillac big star dealership. The customer service was top-notch—everyone was professional, welcoming, and genuinely helpful from the moment I walked in. A special dealership. The customer service was top-notch—everyone was professional, welcoming, and genuinely helpful from the moment I walked in. A special shoutout to Mark Mauricio for providing exceptional service. He was incredibly knowledgeable, patient, and made the entire process smooth and enjoyable. Mark went above and beyond to make sure all my questions were answered and that I felt confident every step of the way. If you’re looking for an outstanding experience and a team that truly cares, this is the place to go. Highly recommended! More

by Muhammad

Recommend Dealer

Yes

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Apr 17, 2025 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

April 05, 2025

Dealership Rating

Employee Rating

Mark was excellent. Professional And courteous. Made my buying experience over 300 miles away very simple. Thanks Mark ! Professional And courteous. Made my buying experience over 300 miles away very simple. Thanks Mark ! More

by Jb343

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 07, 2025 -

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

March 13, 2025

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Employee Rating

Mark was an EXCELLENT salesman very Professional and Confident and made me very happy to have found him at Big Star Cadillac. Confident and made me very happy to have found him at Big Star Cadillac. More

by Tameka C.

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Pierce, Denise Beyner-Stanley

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Mar 14, 2025 -

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

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Mark Mauricio

Certified Sales Professional

Big Star Cadillac

283 Reviews of Mark Mauricio

Dealership Inventory (560 Vehicles)

Had a great experience?Spread the word.

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