Mark Mauer | Page 10

David was incredibly helpful. We never felt pressured or hurried into a decision. He allowed the car to sell itself and got to know us personally. We felt very comfortable the whole time and enjoyed our exp hurried into a decision. He allowed the car to sell itself and got to know us personally. We felt very comfortable the whole time and enjoyed our experience at the dealership. More

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Knowledgeable and friendly sales staff made the purchase of a new car a pleasure rather than an ordeal. After all is said and done, my wife and I would heartily recommend Subaru Superstore of Surprise to an of a new car a pleasure rather than an ordeal. After all is said and done, my wife and I would heartily recommend Subaru Superstore of Surprise to anyone considering a Subaru. Good value is matched by good service and a willingness to listen and work hard to meet customer needs More

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Hard Deal Hard trade - 2020 something else to 2020 Outback. David and Mark Mauer put it together. Excellent work by two professionals. David good on followup Hard trade - 2020 something else to 2020 Outback. David and Mark Mauer put it together. Excellent work by two professionals. David good on followup visits. More

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Love Subaru Superstore of Surpise!!! Everyone is so helpful .. This makes our Third Subaru from them ..! You won’t find a dealership that is so caring and helpful! helpful .. This makes our Third Subaru from them ..! You won’t find a dealership that is so caring and helpful! More

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Great no pressure dealership. Salesman (Kyler) was very knowledgeable and is a Subaru owner himself! He went above and beyond to make my car buying experience easy and pleasurable. He even brought my husba knowledgeable and is a Subaru owner himself! He went above and beyond to make my car buying experience easy and pleasurable. He even brought my husband's phone that we left in a vehicle to our house! More

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I was there from 11 am until 5 pm dealing with my bank they took great care of me throughout my whole time here and worked with me through everything. Very professional and helpful, and left with the perf they took great care of me throughout my whole time here and worked with me through everything. Very professional and helpful, and left with the perfect car! More

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Case of Excellence The service department exceeds expectations every time. The staff is friendly and billing/estimates are accurate. The repair was done on time and our The service department exceeds expectations every time. The staff is friendly and billing/estimates are accurate. The repair was done on time and our vehicle returned clean. While there, we looked at new Subaru's. We were extremely impressed that the General Manager, Mark Mauer, took the time to talk to us and discuss our upcoming vehicle needs before handing us over to a sales person. I'm sure he is very busy, but you would have thought we were his only priority at the time. More

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Travis and the team are great and would buy from again! The support, the professionalism, the level of customer service and follow up were all great. NOT PUSHY AT ALL! If you are looking, see Travis! M The support, the professionalism, the level of customer service and follow up were all great. NOT PUSHY AT ALL! If you are looking, see Travis! My experience is great and loving my new Outback! More

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Tori is phenomenal at what she does. She is incredibly knowledgeable of the Subaru brand offerings and values honesty over a quick sale and that is so rare. The entire team was incredible from start to fi knowledgeable of the Subaru brand offerings and values honesty over a quick sale and that is so rare. The entire team was incredible from start to finish. I can’t say enough good things about everyone. My husband even said “We just became a Subaru family.” after only a few minutes with the team. Thank you to everyone! More

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Comfortable We brought my wife’s 2014 Crosstrek Hybrid in for routine service and to check out a warning light situation. It needed new battery parts and we deci We brought my wife’s 2014 Crosstrek Hybrid in for routine service and to check out a warning light situation. It needed new battery parts and we decided that we would trade up as the Hybid was a pain as it had to be driven often to charge up the battery. We leave it in the garage all summer inPhoenix and had to have friend drive it. However, we loved the Crosstrek and are very happy with the 2019 Limited - bright orange. More

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