Mark Matuszewski
Service Advisor
Mercedes-Benz of St. Charles
225 N. Randall Road
St. Charles, IL 60174
90 Reviews
Write a Review90 Reviews of Mark Matuszewski
July 27, 2024
Brought my MB RV in for service prior to beginning long road trip. Service was excellent and met cost and time estimates. Mark recommended an additional upgrade to meet our specific needs. Great service road trip. Service was excellent and met cost and time estimates. Mark recommended an additional upgrade to meet our specific needs. Great service and great staff. More
June 22, 2024
We brought it in for service and you never serviced it. We wanted the oil changed and make sure everything was good because we are taking it on vacation and putting about 5,000. miles on it. We didn't noti We wanted the oil changed and make sure everything was good because we are taking it on vacation and putting about 5,000. miles on it. We didn't notice it until we got home and we live in Newark. More
May 10, 2024
Very friendly staff, was greeted with smile. Service Rep explained all the work in detail and other recommendations. I was going to wait, but asked for a loaner and the rep was able to help me o Service Rep explained all the work in detail and other recommendations. I was going to wait, but asked for a loaner and the rep was able to help me out and provided a loaner for me so I didn't have to wait. Great service. More
Other Employees Tagged: Dean Pontrelli
October 11, 2023
I use Mercedes-Benz of St. Charles because they are able to service my Metris van. Above all Mark in service always comes through for me. Every time he provides first class ser Charles because they are able to service my Metris van. Above all Mark in service always comes through for me. Every time he provides first class service, and he is a man of his word. Excellent job. More
September 17, 2023
Excellent job by Mark Matuszewski in Service. He is the reason why we use this dealership He is the reason why we use this dealership More
Other Employees Tagged: Dean Pontrelli
August 18, 2023
Expedient, knowledgeable, and great professional customer service. They take great care and service to my Mercedes . service. They take great care and service to my Mercedes . More
Other Employees Tagged: Dean Pontrelli , Cory Weaver
August 12, 2023
I always bring my Mercedes for service at Mercedes of St. Charles because of the excellent service . My service advisor Mark M. Is very knowledgeable and courteous. Charles because of the excellent service . My service advisor Mark M. Is very knowledgeable and courteous. More
February 10, 2023
Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. Amazing, caring people. More
Other Employees Tagged: Dean Pontrelli , Carol Bucaro