Mark Masen | Page 2
Sales Associate
City Volkswagen of Highland
9601 Indianapolis Blvd
Highland, IN 46322
I’ve been in the automotive sales industry for 7 yrs, prior to that I was in the medical sales industry for 10 yrs. I currently reside in NWI with my wife and 2 kids (10 & 8) but am originally from the West suburbs of Chicago. I’m an avid fan of many Chicago sports teams including the Red Stars (pro women’s soccer) and the Chicago Hounds (pro rugby team).
Read moreDealership Experience
8 mos
Industry Experience
7 yrs, 6 mos
26 Reviews
Write a Review26 Reviews of Mark Masen
April 02, 2024
Mark is patient and takes the time to explain every detail of interest. When I was confused or unsure, he made sure to review it all with me before moving forward. He never hesitated to back up and g detail of interest. When I was confused or unsure, he made sure to review it all with me before moving forward. He never hesitated to back up and go over details again. I never felt pressured, and I will always plan to work with him in the future. More
Other Employees Tagged: Richard Stephan, Firas Alqahef, JAMES THOMAS , Mark Benne
April 01, 2024
Mark was absolutely awesome and super friendly. He was extremely helpful with everything and made it all as smooth as possible despite the little bumps throughout the process. Thank you Mark!! He was extremely helpful with everything and made it all as smooth as possible despite the little bumps throughout the process. Thank you Mark!! More
Other Employees Tagged: Firas Alqahef
March 28, 2024
We went to the dealership to buy a car for our daughter. Mark Masen was great! He did a great job in getting us exactly where we wanted to be in terms of price. The only thing we did not like was how pushy Mark Masen was great! He did a great job in getting us exactly where we wanted to be in terms of price. The only thing we did not like was how pushy the finance guy was about buying a warranty. I understand that it is part of their job, but when a customer says no, they usually mean it. More
Other Employees Tagged: JAMES THOMAS
March 13, 2024
Mark was great to work with! He answered any and all questions we had. Overall was a great experience! He answered any and all questions we had. Overall was a great experience! More
Other Employees Tagged: Firas Alqahef
March 08, 2024
Mark was Great & entire staff was Great . Felt comfortable & purchasing vehicle was easy . Very Happy Felt comfortable & purchasing vehicle was easy . Very Happy More
Other Employees Tagged: JAMES THOMAS
March 02, 2024
Not a "no-nonsense" dealer, but certainly less nonsense. Which in my estimation, makes them one of the better ones out there. Wouldn't hesitate to buy from them again. Which in my estimation, makes them one of the better ones out there. Wouldn't hesitate to buy from them again. More
Other Employees Tagged: Darrell
February 27, 2024
In 2020 and 2021 my family and I had a Few bad buying experiences here. We had promised to never come back even! When I recently came into the market of wanting a new car, I noticed their large selectio experiences here. We had promised to never come back even! When I recently came into the market of wanting a new car, I noticed their large selection and found out they have new owners and management, a big win! I received help from several of the workers there who all treated me with respect and truly acted passionately about getting me into my dream vehicle! Mark was a fantastic salesman and stood with me even after the paperwork was signed to check in and make sure everything was perfect ! Thank you Mark and everyone at City VW! More
Other Employees Tagged: JAMES THOMAS , Mark Benne
February 26, 2024
Great experience with this dealership. Everyone involved were very helpful. I will recommend this dealership to all my friends and family. Everyone involved were very helpful. I will recommend this dealership to all my friends and family. More
Other Employees Tagged: Keith Coleman, JAMES THOMAS
February 23, 2024
Mark Masen and Mark Risen made the experience as easy as they could accommodating all signatures. Very knowledgeable and professional. 5 stars. they could accommodating all signatures. Very knowledgeable and professional. 5 stars. More
Other Employees Tagged: JAMES THOMAS , Mark Benne
February 07, 2024
Mark was good. Helped us with any questions or concerns we had. He was easy to work with and we would definitley work with him again. Helped us with any questions or concerns we had. He was easy to work with and we would definitley work with him again. More
Other Employees Tagged: Firas Alqahef