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Mark Lugo
Mark Lugo at Valley Hi Nissan

Mark Lugo

Service Director

Valley Hi Nissan

15722 Valley Park Lane
Victorville, CA 92394

4.8
19 Reviews
4.8

19 Reviews

Write a Review

19 Reviews of Mark Lugo

December 04, 2025

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Employee Rating

The guys at Valley hi Nissan are amazing they are very thorough and professional. I love going to them for service More

by Jaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2025

Valley Hi Nissan responded

Thank you for the great feedback. We appreciate you and are glad you enjoy servicing with us.

November 16, 2025

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They are the very best and the hold staffing management teams . great -great team work More

by lady6ft@gmail.com
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Service Communication
Recommend Dealer
Yes
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Nov 18, 2025

Valley Hi Nissan responded

Thank you for the wonderful review! We’re grateful for your recognition of our staff and management team. Our goal is always to provide the best service through strong teamwork, and it means a lot to know it shows. We appreciate you and look forward to serving you again!

February 24, 2025

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Service was awesome and quick everyone who helped me and my fiance were very nice ☺️ More

by jasminefreeman325
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Vickers, Harold Deem, Kelvin Woodard, Allen Benjamine, Marshall Ibarra , Jorge Cervantes, Alan Yarbrough

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Feb 25, 2025

Valley Hi Nissan responded

Thank you for your kind words! We're glad you and your fiancé had a great experience. We appreciate your support and look forward to seeing you again!

February 14, 2025

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This dealer is very great get u in and out amber in service is the best.... More

by Williamsb102450
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Amber inservices

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Feb 14, 2025

Valley Hi Nissan responded

Thank you for your kind words! We're glad you had a great experience, and we’ll be sure to share your praise with Amber. We appreciate your support!

December 29, 2024

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Jose Rocked the sale! He has been working with us patiently for over a month. Love the service department here too! More

by Puckettstephanie40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Woodard , Alan Yarbrough, Jose Beltran

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Jan 01, 2025

Valley Hi Nissan responded

Thank you for your wonderful review! We're so glad to hear that Jose provided such excellent care and patience throughout your buying journey. It’s great to know you’re also a fan of our service department! We truly appreciate your loyalty and trust in Valley Hi Nissan. If there’s anything else we can do for you, don’t hesitate to reach out. Enjoy your new vehicle!

December 28, 2024

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Todo muy bien me atendió Antonio Duarte excelente persona muy buen trabajo con la ayuda de Marcel Ibarra y kelvin woodard More

by Daniel Cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Vickers, Harold Deem, Kelvin Woodard, Marshall Ibarra , Alan Yarbrough

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Dec 29, 2024

Valley Hi Nissan responded

¡Gracias por compartir tu experiencia! Nos alegra saber que Antonio Duarte, junto con Marcel Ibarra y Kelvin Woodard, te brindaron un excelente servicio. ¡Te esperamos en tu próxima visita! 😊

December 25, 2024

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I’ve had an excellent experience dealing with Valley High Nissan. This is my second vehicle I’ve serviced here and first purchased. They have great customer service. Even the salesman, they don’t hound and v More

by Loansbyshavonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2024

Valley Hi Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

December 07, 2024

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Great overall experience from start to finish. I found a Nissan Pathfinder on CARFAX that I was very interested in but needed more information about. Jose reached out to me regarding my interest i More

by meoutten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Woodard, Allen Benjamine , Jorge Cervantes, Alan Yarbrough, Jose

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Dec 09, 2024

Valley Hi Nissan responded

Thank you for sharing your experience! We're thrilled Jose made the process seamless and provided all the details you needed about the Pathfinder. Enjoy your amazing new ride, and thank you for choosing Valley Hi Nissan! 🚗🙌

December 02, 2024

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Good experince with jose and marshall . I recommend them to everyone! Go see them at valley Hi Nissan! More

by mauro.gonzalezprieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harold Deem, Marshall Ibarra

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Dec 05, 2024

Valley Hi Nissan responded

Thank you for this review. Reviews like this motivate us and help us ensure we provide high-quality care. I will pass your kind words along to Jose and Marshall. We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 07, 2024

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Very friendly service everyone was friendly Anthony was so funny a pleasure to work with More

by Cottonangela65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2024

Valley Hi Nissan responded

We're thrilled to hear that you found our service friendly and enjoyable, especially with Anthony's humor brightening your day! Your positive feedback means a lot to us and we'll be sure to share your kind words with Anthony. Thank you for taking the time to share your experience. Hope to see you again soon!

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