Mark Lubrano

I had an appointment to get my oil changed and showed up 30 minutes early because traffic was lighter than usual. I fully expected for them to tell me I would have to wait until my appointment time to star 30 minutes early because traffic was lighter than usual. I fully expected for them to tell me I would have to wait until my appointment time to start. Instead they said they would try their best to get started early and get me out of there as soon as possible and they did! They were all very friendly and provided great Customer Service! More

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Mark and the guys did a great job. Explained everything to me, went the extra mile. Explained everything to me, went the extra mile. More

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Shelley Barr was the very best sakes consultant i have ever had from start to finish!! ever had from start to finish!! More

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I want to share my excellent experience with Arlington Heights GMC & Buick. We recently had our truck out of service for an extended period, and during the entire process, the team was incredibly supporti Heights GMC & Buick. We recently had our truck out of service for an extended period, and during the entire process, the team was incredibly supportive and professional. A special thank you to Mark Lubrano, who went above and beyond to assist us. His communication, attention to detail, and willingness to help made a stressful situation much easier. From helping us understand the service steps to making sure we had what we needed while waiting for repairs, Mark truly stood out. I highly recommend Arlington Heights GMC & Buick for anyone looking for trustworthy service and a customer-first approach. Thanks again, especially to Mark, for your professionalism and support! More

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Always go here since 1994 because of the excellent service department. Sales would be second. service department. Sales would be second. More

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Service was excellent and work was done in a timely fashion. I would highly recommend this dealership. fashion. I would highly recommend this dealership. More

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Mark was every helpful and kind he keep updating me on my car progress thanks car progress thanks More

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I have always gone to my Cadillac dealer to have service performed, decided to try AH Buick/GMC. They did not disappoint me, work done on time and did not try to sell me additional services. I will be back performed, decided to try AH Buick/GMC. They did not disappoint me, work done on time and did not try to sell me additional services. I will be back. More

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Got me right in for service. Was told what my vehicle needed and wasn't sold a bunch of extra items. In and out. Friendly service guys. Was told what my vehicle needed and wasn't sold a bunch of extra items. In and out. Friendly service guys. More

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I was treated with respect and curtesy. Mark was very informative and helped me with questions I had with my car Mark was very informative and helped me with questions I had with my car More

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