Mark Ledford
Mark Ledford at Gallatin Chrysler Dodge Jeep Ram
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Mark Ledford

General Sales Manager

Gallatin Chrysler Dodge Jeep Ram

1290 Nashville Pike
Gallatin, TN 37066

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3.5
31 Reviews

I am a Tennessee native and resident here in the community of Gallatin. I have two daughters that I enjoy spending a lot of time with. I have spent 25+ years in sales. I love college football. My favorite hockey team is Nashville Predators! and I enjoy Deep Sea fishing.

Dealership Experience

11 yrs

Industry Experience

29 yrs, 8 mos

Languages Spoken

English English

3.5

31 Reviews

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31 Reviews of Mark Ledford

August 01, 2024

Dealership Rating
Employee Rating

We were sold a vehicle that needed numerous repairs and also had a bad engine cover up. They said would make all of right and fix it. Well needless to say it was an uphill battle and never was completely f More

by Avoid this place
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Troy Hedgecoth

December 30, 2023

Dealership Rating
Employee Rating

This was the best experience I have ever had at purchasing a vehicle, Bert Curry took care of everything needed and did it with such ease and professionalism. best Automotive dealership in Tennesse More

by DONNIESR32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Gallatin Chrysler Dodge Jeep Ram responded

Thank you! It's great to know that Bert and our entire team were able to deliver such a professional and seamless car-buying experience for you. We appreciate your business and look forward to serving you again soon!

July 13, 2023

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Employee Rating

Chad was great to work with! I definitely recommend him for all your sales needs. The rest of the place not that great including service! More

by D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 13, 2023

Gallatin Chrysler Dodge Jeep Ram responded

Thank you! We're thrilled to hear that Chad provided a great experience for you! We look forward to serving you again in the future!

May 09, 2023

Dealership Rating
Employee Rating

There is no other dealership that treats you as a friend and eager to help you . Hats off to each salesman and Chris, Mike , and Bert. Of course Chad who helps me find what am looking for. More

by Jimmie66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2023

Gallatin Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and for taking the time to leave a review!

March 18, 2023

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Employee Rating

Absolutely the best I have ever dealt with top notch first class people I will be back More

by WARREN_NED
Recommend Dealer
Yes

Other Employees Tagged: Michael Cart, Troy Hedgecoth , Scott lannom

Mar 20, 2023

Gallatin Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and for taking the time to leave a review!

October 17, 2022

Dealership Rating
Employee Rating

Chris Guenther made the deal really easy. We were in and out. Everyone was extremely fast and accommodating. We will use them again. More

by Nathan82
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Smith, Chris Guenther

Oct 18, 2022

Gallatin Chrysler Dodge Jeep Ram responded

So glad to hear that Chris and our entire team were able to make it happen for you! We truly appreciate your business!

October 17, 2022

Dealership Rating
Employee Rating

Chris Guenther was a great salesman! It was a great experience and stress free. If you’re looking for a great car buying experience, Miracle Dodge Ram Jeep dealership is where it’s at an More

by ATerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Smith, Chris Guenther

Oct 18, 2022

Gallatin Chrysler Dodge Jeep Ram responded

We're so glad to hear that Chris & our entire team were able to make it happen for you! We truly appreciate your business and for taking the time to leave a review!

August 07, 2022

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Employee Rating

Sold a vehicle that the engine blew up 3 hrs into having it. I was lied to about the front bumper being wrecked. Later on to find out it had been painted to cover up the issue. The dealership did NOT try to More

by landynmckinney21
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 08, 2022

Gallatin Chrysler Dodge Jeep Ram responded

The vehicle was driven and road tested thoroughly before ever given over for possession. It’s our only intent and sincere hope that nothing ever goes wrong with a vehicle. However, we know that it is not possible that these machines will sometimes not experience mechanical faults once in possession of its new owner. We are glad you chose to purchase a vehicle while it is still under manufacturer warranty along with additional protection should anything else go wrong after it expires. As stated previously in our conversation in regards to paintwork on the bumper, many pre-owned vehicles will have some sort of touch up, buff, and wax in the reconditioning phase. If it’s a paint failure, then there is a manufacturer warranty that would need to be claimed and submitted.

Aug 08, 2022

landynmckinney21 responded

So your saying it’s okay to lie about a vehicle being wrecked and your dealership not reporting it to carfax since it was the finance managers (all under the table work)?? I would gladly post the pictures to let everyone see what you sold me. It’s very obvious the front bumper has been completely painted after your salesman said it wasn’t?! “Just the dealership lighting” not only a wrecked front end but a blown engine 3 hrs into having it with 10-12 miles maybe put on it and no response to fixing the issue or making it right. Who wants to purchase a vehicle that goes straight into a shop the day they buy it for who knows how long & later to find out the front end has been wrecked. YOU ALL LIED!! That’s not how you treat customers…. Not a professional place what so ever.

August 04, 2022

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Employee Rating

This dealership goes above and beyond the call to make sure a customer is satisfied More

by Jwstenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2022

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for the 5* Review and for the comment that we go above and beyond to make sure a customer is satisfied.

August 02, 2021

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Employee Rating

I bought a 2021 Jeep Wrangler from this dealership, and also spent over $2,000 in accessories from the parts department. I am so disappointed in the parts department. The employees are rude and didn’t even More

by rneiderauer
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chelsea Houchins, Michael

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