Mark Lauer | Page 2

Fast, friendly, professional service with good communication and truly exceptional customer care from start to finish. communication and truly exceptional customer care from start to finish. More

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The services I paid for met my expectations. Mark was helpful as well as professional. Mark was helpful as well as professional. More

by pacal.cg Verified Customer Verified Customer

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I always feel heard and my concerns are prioritized. I feel like I can fully trust Mark and his experience and recommendations. I feel like I can fully trust Mark and his experience and recommendations. More

by justine.l.munro Verified Customer Verified Customer

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Mark was extremely helpful and courteous in dealing with my vehicle needs. Really appreciated him! my vehicle needs. Really appreciated him! More

by tito.8a Verified Customer Verified Customer

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Friendly staff and welcoming atmosphere Welcoming atmosphere friendly staff wonderful waiting room and kids zone area when I come back next year for spring break I'll be sure to bring my Subaru back atmosphere friendly staff wonderful waiting room and kids zone area when I come back next year for spring break I'll be sure to bring my Subaru back for any service it needs More

by Edwardmnugent Verified Customer Verified Customer

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Experience was fast and friendly. Mark is kind and patient. Have always had a good experience with Mark. Mark is kind and patient. Have always had a good experience with Mark. More

by xchame2 Verified Customer Verified Customer

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Excellent service- completed while i waited. Mark is very easy to understand and deal with Mark is very easy to understand and deal with More

by davidunruh Verified Customer Verified Customer

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Mark was simply put, Wonderful". From the moment I arrive until the moment I left, he kept me aware of everything going on with the inspection of my car and the oil drip that I went From the moment I arrive until the moment I left, he kept me aware of everything going on with the inspection of my car and the oil drip that I went ther to have them look at. The technician reviewed what needed to be looked, found a minor issue caused by Firestone Car Care and advised me it would cost less if I took the car back to Firestone and let them repair the oil leak. Subaru could have fixed it but Mark indicated they would have to empty the oil, replace the oversized wask Firestone put in (that was causinat's exactly whg the slow oil leak), put in new clean oil and charge me foe an oil change which Firestone should do for free. ThAT'S EXACTLY WHAT i DID. fIRESTONE CORRECTED WHAT THEY DID WRONG AND DID NOT CHARGE ME. Thank you Mark and your technician. More

by FAVIRGA Verified Customer Verified Customer

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Had a nail in my tire and they managed to squeeze me in. Only took about an hour which was fantastic. Only took about an hour which was fantastic. More

by snwenning Verified Customer Verified Customer

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Had nail in left front tire. Told me not repairable. Mark ordered new coming from CA. Mark arranged a loaner to use. Mark called me Friday letting me know car was ready I wasn' Told me not repairable. Mark ordered new coming from CA. Mark arranged a loaner to use. Mark called me Friday letting me know car was ready I wasn't able to get to dealer that Friday, but he said I could wait until Saturday. Went to pick up car and it was ready. So happy to have it back! The black Subaru Forester was really nice although I am very happy with my beautiful Blue Saphire. More

by MAJKA.J Verified Customer Verified Customer

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