Mark Lauer | Page 2

Clean and comfortable waiting room. Mark was polite and professional. He made our trip enjoyable. His advise to get our 90 k mile checkup now was a great idea and the Uber ride was conv Mark was polite and professional. He made our trip enjoyable. His advise to get our 90 k mile checkup now was a great idea and the Uber ride was convenient. More

by CHARLIE Verified Customer Verified Customer

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Servicing my Forrester here is easy peasy. Mark is knowledgeable and is always able to answer my questions.A shout out to the mechanics too who get me in and out in a timely fashion. Mark is knowledgeable and is always able to answer my questions.A shout out to the mechanics too who get me in and out in a timely fashion. More

by DMACL003 Verified Customer Verified Customer

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The team here is always friendly and eager to help. They go above and beyond for their customers. They go above and beyond for their customers. More

by MELINDASMARTIN Verified Customer Verified Customer

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Mark is terrific! ! He always takes good care of me! I miss the personal touch when you call on the phone! I understand AI and the cost savings but would hope you would ! He always takes good care of me! I miss the personal touch when you call on the phone! I understand AI and the cost savings but would hope you would see the value of a real person!! More

by STEVEMROYER Verified Customer Verified Customer

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Good service. They did work on time and well Good coffee and snacks nice airy waiting room They did work on time and well Good coffee and snacks nice airy waiting room More

by jaslholmes Verified Customer Verified Customer

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Mark was great. No pressure and did exactly what I had requested. He also washed my vehicle saving me time and energy. Dale in parts is great as well. He answered my No pressure and did exactly what I had requested. He also washed my vehicle saving me time and energy. Dale in parts is great as well. He answered my questions and provided needed information to make my decision to have service handle the work. More

by JROD1965 Verified Customer Verified Customer

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This dealership is what outstanding is about, they handle the customer relation with the utmost pride and concern. This dealership is where I originally purchased my 2021 Ascent Limited new and because of th the customer relation with the utmost pride and concern. This dealership is where I originally purchased my 2021 Ascent Limited new and because of their outstanding customer service is the reason I purchased another Subaru, I purchased a 2025 Outback Limited in Arkansas which also had an outstanding service relationship with their customers. I wish I could say all dealerships are outstanding but unfortunately they are not. Find that one dealership that provides the care you deserve and build an outstanding relationship with them and you’ll always be treated fairly. Don’t ever forget good relationships go both ways. More

by ruey.morris Verified Customer Verified Customer

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A clean modern professional dealership which offers excellent service in a beautiful environment and lives up to what they promise excellent service in a beautiful environment and lives up to what they promise More

by jmckenna1812 Verified Customer Verified Customer

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Efficient, fair, excellent I only have my Forrester serviced at Subaru Superstore of Surprise although another Subaru dealership is much closer to me. serviced at Subaru Superstore of Surprise although another Subaru dealership is much closer to me. More

by jillmalonesmith Verified Customer Verified Customer

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Good quality work and on time. I appreciated the team staying in contact with me through the process. I appreciated the team staying in contact with me through the process. More

by Mattmylan Verified Customer Verified Customer

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