Mark King

WAS MISLEAD THROUGHOUT ENTIRE BUYING PROCESS. Neg price down before seeing vehicle bc was very familiar with yr, make, & model. Was PUNISHED for this upon discovering WINDSHIELD busted, & instea Neg price down before seeing vehicle bc was very familiar with yr, make, & model. Was PUNISHED for this upon discovering WINDSHIELD busted, & instead of replacing this pre-existing condition, was told bc I already neg price down, they 'COULD NOT FIX'. We all know they absolutely can, it's relatively inexpensive and IN THE INTEREST OF GOOD CUSTOMER SERVICE for them to do so. Instead they offered to connect me w/ their windshield ppl for deeply discounted rate after I explained I didn't want to spend $25k & turn around & face $500 repair. Replacement quote from their ppl-$550. TO DATE, THEY REFUSE TO ADDRESS. Was led to believe 'Stop/Start System' was 'unavailable', i.e. 'not equipped' on my vehicle when actually it is, there's just a problem w/ it, and a light indicating it should be serviced, which they refuse to look into. Day after bringing it home, light appeared indicating 'Service Shifter' and the gear control lights meant to indicate what gear it's in did not light up. To date, they refuse to take a look at this. They did agree to replace 2 tires. It has been almost 2 weeks, I've ASKED REPEATEDLY about the status of the tires arriving and scheduling service with no response. This is BASIC CUSTOMER SERVICE & SATISFACTION. More

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PHENOMENAL EXPERIENCE! ! As a “first time” purchaser, I was pleasantly surprised by the ease of this experience. I never felt pressured or taken advantage of - in fact, I ! As a “first time” purchaser, I was pleasantly surprised by the ease of this experience. I never felt pressured or taken advantage of - in fact, I was welcomed to take my time and make sure the decision was mine!! Mark was the sales rep who assisted me and his east-going, honest approach quelled what anxiety I felt entering the establishment. Even though I did my research beforehand and came in to test drive the vehicle that is now mine, his time and attention were such a relief!! This experience made me rethink my prior thoughts and reservations regarding going to a dealership - I will certainly be returning here when I decide to purchase another vehicle in the future!! More

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Warm and friendly as soon as I walked through the doors. I knew at that moment I was at the right place. I knew at that moment I was at the right place. More

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Great experience! Leases a 2021 Wrangler and got a great deal and would recommend to everyone! Thanks to the whole Westgate team! I’ll see you again in 3 years! deal and would recommend to everyone! Thanks to the whole Westgate team! I’ll see you again in 3 years! More

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AMAZING EXPERIENCE!!!! MARK KING........If you want the best deal remember this name!! Mark went above and beyond my expectations. He was very patient with all of my questio MARK KING........If you want the best deal remember this name!! Mark went above and beyond my expectations. He was very patient with all of my questions, very knowledgeable about the vehicle, and made sure that I understood everything about the process. I absolutely LOVE LOVE LOVE my new Jeep Grand Cherokee, and what made it even more special is that Mark shared that same excitement. This dealership is run the RIGHT WAY........... from the quality of the vehicles, the leadership, the teamwork, and the customer service. I've been to a lot of dealerships, and have never experienced the energy of a team working for me like I felt here. WESTGATE and MARK KING have a customer for life, they are TOP SHELF material!!! More

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This is the rudest people I have ever dealt with. I was speaking to someome in the internet department, she quited a price with leather. I said remove the leather....she then said "well ill have to call yo speaking to someome in the internet department, she quited a price with leather. I said remove the leather....she then said "well ill have to call you back". She then called back..and of course the price was no different. She then hung up! How rude. Avoid this place! More

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