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Mark Kerkoski
Mark Kerkoski at Jim Ellis Kia of Kennesaw
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Mark Kerkoski

Service Advisor

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.6
394 Reviews
4.6

394 Reviews

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394 Reviews of Mark Kerkoski

February 11, 2025

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Employee Rating

Friendly and responsive, even though I made the mistake of buying my Telluride from another dealer. More

by Rwnix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Lambert

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Feb 14, 2025

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Rwnix! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 11, 2025

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Employee Rating

Very clean & professional. Someone always has a quick & thorough response to all my questions, providing excellent care & a hospitable environment during my services. Quiet are More

by MG.CHRISTENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2025

Jim Ellis Kia of Kennesaw responded

Mg.christene, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

February 07, 2025

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Employee Rating

KIA did a good inspection and scheduled routine service on my Sedona. Will return for future service. More

by Janjoe97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Billings

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Feb 11, 2025

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Janjoe97! Thanks again for your business! Take care!

February 04, 2025

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Employee Rating

Mark it’s the best thing that happened after sliced bread! Everything at this Kia dealership was amazing! Thank you so much! More

by mariolveira8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Mariolveira8! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 04, 2025

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Employee Rating

Mark is always there when I need him Always knowledgeable any question. Ps a great personality More

by TOBIERUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeljka (Zee) Caradine

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Feb 07, 2025

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Tobierussell! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 30, 2025

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Employee Rating

Great experience! ! Great customer service!!! Highly recommend. I will be back for all of my future service. More

by cassiopeahatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Stewart, Phil Joyce, Kris Musgrove, Robert Billings

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Feb 03, 2025

Jim Ellis Kia of Kennesaw responded

Thanks, Cassiopeahatch! We appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 27, 2025

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Employee Rating

The service i received was too knocked! The professionalism is without question done with care. More

by lorenzocoxsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 29, 2025

Jim Ellis Kia of Kennesaw responded

Thanks, Lorenzocoxsr! We appreciate your continued business with us, and we're looking forward to your next visit! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 27, 2025

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Employee Rating

Love that I get a wash and a charge while addressing any service issues. Happy with my Kia EV6 More

by RNORTHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 29, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 26, 2025

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Employee Rating

I appreciate them fixing the recall stuff. My tire was short on air and they didn't put any in. More

by dsrsinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Stewart, Phil Joyce, Kris Musgrove, Robert Billings

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Jan 29, 2025

Jim Ellis Kia of Kennesaw responded

Dsrsinc, at our dealership we pride ourselves in straightforward, no nonsense, and transparent dealings with our clients. We are interested in learning more about what exactly caused you to feel this way. Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

January 24, 2025

Dealership Rating
Employee Rating

I always get great service at Jim Ellis of Kennesaw. They are thorough, friendly and conscientious. More

by OLANIKETHORPE
Recommend Dealer
Yes

Other Employees Tagged: Mallory Crabb

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Jan 25, 2025

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Olanikethorpe! Thanks again for your business! Take care!

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