Mark Kerkoski
Mark Kerkoski at Jim Ellis Kia of Kennesaw

Mark Kerkoski

Service Advisor

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.6
439 Reviews
4.6

439 Reviews

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439 Reviews of Mark Kerkoski

July 11, 2025

Dealership Rating
Employee Rating

Mark was so helpful and informative. He is a very knowledgeable and thorough service technician, that really helped me with my vehicle, and also took time to answer additional questions More

by CANDICE_BASS
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski

July 01, 2025

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Every one of the service agents was very nice. Money particular was very informative and had great customer service. More

by DAVID.BROWDER2020
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Jim Ellis Kia of Kennesaw responded

Thank you so much for your kind words! We take pride in providing excellent customer service and it's great to hear that our team members were able to assist you. We appreciate your feedback and look forward to serving you again in the future.

July 01, 2025

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Employee Rating

Excellent communication and prompt service to fix the issue we had. Easy check-in and check-out More

by Sivasonr2
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Recommend Dealer
Yes
Jul 03, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for your positive feedback! We always strive to provide excellent communication and prompt service for our valued customers. We're glad to hear that our easy check-in and check-out process met your expectations. We can't wait to have you back at our business again.

June 28, 2025

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This dealership runs a scam on unassuming customers. I do not recommend Kia/ this dealership. More

by Steven rogers
Service Price Transparency
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Recommend Dealer
No
Jun 30, 2025

Jim Ellis Kia of Kennesaw responded

We are truly sorry to hear about your negative experience. Our goal is to provide exceptional service to all of our customers. Please reach out to us so we can address and resolve any concerns you may have.

June 28, 2025

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From the minute we met Charli, she listened and answered all of our questions. She was knowledgeable when informing us of each car and the specifics of both the cars we inquired about. Charli was incredibl More

by Woods
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryson Smith, Charli Singleton , Issac was shadowing Charli and was very pleasant and learned a lot observing Charli dealing with us.

Jun 30, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for your kind words! It was a pleasure assisting you and ensuring you found the perfect car. We strive to provide exceptional service and are proud to have Charli on our team. We appreciate your business and look forward to seeing you again!

June 27, 2025

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Exceptional service center. Have brought multiple cars here for years and always recommend their customer care and service! More

by patricktansor
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Katherine Nunn, Kris Musgrove

June 22, 2025

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I called with an issue about a key fob and it was handled very promptly and I was very happy to have everything come together with no issues More

by MARILYNMILLER66
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryson Smith

Jun 24, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Marilynmiller66! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 21, 2025

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Employee Rating

Mark and the rest of the team were great best service department I’ve been too had my car in and out in less time then expected car was washed and vacuumed way to go Jim Ellis kia More

by Juniorv1029
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Phil Joyce, Kris Musgrove

Jun 24, 2025

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Juniorv1029! Please let us know if there is ever anything else we can do for you! Safe travels!

June 19, 2025

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Informative, fast, knowledgeable, and friendly service. I will definitely be returning here despite it not being my local Kia. More

by Arthur L Crawford
Service Price Transparency
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Recommend Dealer
Yes
Jun 20, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for your business! Take care!

June 18, 2025

Dealership Rating
Employee Rating

Staff was very friendly and informative. They got my Kia in and out in a timely manner. I appreciate them helping me get a ride to pick up my car😌 More

by Jakie
Service Price Transparency
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Recommend Dealer
Yes
Jun 20, 2025

Jim Ellis Kia of Kennesaw responded

Jakie, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

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