Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Mark Johnson
Mark Johnson at BMW of Owings Mills

Mark Johnson

Service Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

Contact Me
4.9
96 Reviews
4.9

96 Reviews

Write a Review

97 Reviews of Mark Johnson

July 04, 2025

Dealership Rating
Employee Rating

Always good to see Mark when I pull into the dealership. Mark has worked with me for years now on routine servicing and knows me and my vehicles well. More

by rtrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

July 03, 2025

Dealership Rating
Employee Rating

My car was in for service and from my advisors Michelle Jackson and Mark Johnson to the service guys, the work was completed to my full satisfaction. More

by dhicks3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

Report | Print
Jul 03, 2025

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at BMW of Owings Mills and that Michelle and Mark provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

June 27, 2025

Dealership Rating
Employee Rating

I’ve been with this dealership since 2009 because of the great service and professionalism of the staff. Mr. Mark Johnson is always professional and courteous. More

by BMORGIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 28, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We truly appreciate your loyalty to BMW of Owings Mills since 2009. It's great to hear that you continually receive exceptional service from Mark Johnson and our team. We look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

June 24, 2025

Dealership Rating
Employee Rating

BMW of Owings Mills is great. My service representative was very knowledgeable, helpful and easy to work with. More

by only1tiaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 24, 2025

BMW of Owings Mills responded

Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience at BMW of Owings Mills and found our service representative knowledgeable and helpful. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

June 24, 2025

Dealership Rating
Employee Rating

The service department is very quick and pleasant. They fixed everything and got us out in a reasonable span of time. More

by carwagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 24, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re glad to hear that our service department at BMW of Owings Mills was quick and pleasant, and that we were able to address everything for you in a reasonable time. We truly appreciate your feedback and look forward to seeing you again in the future! Sincerely, The Team at BMW of Owings Mills

June 23, 2025

Dealership Rating
Employee Rating

I’ve been coming to Northwest BMW, now BMW of Owings Mills, since 2002. Always the best service! Mark Johnson is the best. More

by REDPRADA45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 23, 2025

BMW of Owings Mills responded

Thank you for your kind words! We truly appreciate your loyalty to BMW of Owings Mills since 2002. It’s wonderful to hear that you consistently receive the best service and that Mark has made such a positive impact on your experience. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

June 23, 2025

Dealership Rating
Employee Rating

Na na Na na I like having a loner car Na na Na na Na na Na na Na na Na na More

by MONICACARTER410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson

Report | Print
Jun 23, 2025

BMW of Owings Mills responded

Thank you so much for your review, Monica! We appreciate your support for BMW of Owings Mills and look forward to assisting you in the future. Feel free to reach out if you need anything! Sincerely, The Team at BMW of Owings Mills

June 23, 2025

Dealership Rating
Employee Rating

I have been taking my car for service at this location for at least 5 years, I appreciate the great customer service, communication and professionalism of the staff. More

by lisa.akoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 23, 2025

BMW of Owings Mills responded

Thank you for your wonderful review, Lisa! We truly appreciate your loyalty to BMW of Owings Mills over the past five years. It's fantastic to hear that our team has consistently provided you with great customer service, communication, and professionalism. We look forward to seeing you again for your next service! Sincerely, The Team at BMW of Owings Mills

June 21, 2025

Dealership Rating
Employee Rating

Mark has continued to be a great Service Rep that has been consistently outstanding from my first scheduled service until now! More

by rw917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 21, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that our Service Rep, Mark, has consistently provided you with outstanding service. At BMW of Owings Mills, we strive to ensure our customers have exceptional experiences every time. We look forward to seeing you again for your next service! Sincerely, The Team at BMW of Owings Mills

June 20, 2025

Dealership Rating
Employee Rating

Mark and his staff have always been friendly, professional and helpful when I have had issues with my car or just routine servicing. More

by DRSMILNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 20, 2025

BMW of Owings Mills responded

Thank you for your wonderful feedback! We're thrilled to hear that Mark and our team at BMW of Owings Mills have provided you with friendly and professional service, whether for routine maintenance or any issues you've faced. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

1
2
...
10

Dealership Inventory (182 Vehicles)

new 2025 BMW X1 car, priced at $49,445
2025 BMW X1
new
White exterior
Automatic
All-wheel Drive
$49,445
View Details
used 2025 BMW X1 car, priced at $42,400
2025 BMW X1
used
Black exterior
Automatic
All-wheel Drive
$42,400
View Details
new 2025 BMW 330 car, priced at $53,695
2025 BMW 330
new
White exterior
Automatic
All-wheel Drive
$53,695
View Details
new 2025 BMW 330 car, priced at $56,245
2025 BMW 330
new
Vegas Red Metallic exterior
Automatic
All-wheel Drive
$56,245
View Details
used 2025 BMW M440 car, priced at $65,000
2025 BMW M440
used
Gray exterior
Automatic
All-wheel Drive
$65,000
View Details
new 2025 BMW X3 car, priced at $57,105
2025 BMW X3
new
Gray exterior
Automatic
All-wheel Drive
$57,105
View Details
View All Inventory