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Mark Johnson
Mark Johnson at BMW of Owings Mills

Mark Johnson

Service Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

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4.9
74 Reviews
4.9

74 Reviews

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74 Reviews of Mark Johnson

June 07, 2025

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Employee Rating

Our experience bringing in our truck for service was nice, quick and easy. Our service advisor, Mr. Johnson, was nice and friendly, and was helpful in answering some questions that we had. More

by Kpeeler136@aol.com
Recommend Dealer
Yes
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Jun 07, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're delighted to hear that your service experience at BMW of Owings Mills was nice, quick, and easy. It's great to know that Mr. Johnson was able to assist you with your questions. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

June 07, 2025

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Always polite and professional. Mark really listened to me! I don't like the video and all the text messages ,prefer talking to human being! More

by GAYLE.GUILFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Imran Javed, Michelle Jackson, Derrick Edwards

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Jun 07, 2025

BMW of Owings Mills responded

Thank you for your wonderful review, Gayle! We're glad to hear that Mark provided you with attentive service and listened to your preferences. At BMW of Owings Mills, we strive to ensure that our customers feel comfortable and heard. We appreciate your feedback regarding communication methods and will continue to prioritize personal interactions. We look forward to seeing you again! Sincerely, The Team at BMW of Owings Mills

June 07, 2025

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Derrick and Mark ordered tires for me and had them installed. I appreciate their help. More

by Ger
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Jun 07, 2025

BMW of Owings Mills responded

Thank you, Ger, for your wonderful review! We're glad to hear that Mark and our team were able to assist you with your tire order and installation. Your appreciation means a lot to us at BMW of Owings Mills. We look forward to helping you again in the future! Sincerely, The Team at BMW of Owings Mills

June 07, 2025

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Mark i s always knowledgeable and professional. If he does not know the answer he makes sure he gets an answer. Always willing to help in anyway possible. More

by JOYHARVEY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Lowery

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Jun 08, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We truly appreciate your kind words about Mark and are thrilled to hear that he was knowledgeable and professional during your visit. At BMW of Owings Mills, we strive to provide exceptional service, and it's great to know Mark exemplified that. We look forward to helping you again in the future! Sincerely, The Team at BMW of Owings Mills

June 06, 2025

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Wanted to thank Mark Jonson and Owings Mills BMW for excellent support during the service visit! More

by irabin12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Jun 06, 2025

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience during your service visit at BMW of Owings Mills. Mark and our team always strive to provide the best support possible. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

June 06, 2025

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A decade long trusted relationship with this dealership. High quality customer focused maintenance services. My preferred go-to place for my car services. More

by vgangahar
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 06, 2025

BMW of Owings Mills responded

Thank you for your kind words! We truly appreciate your loyalty to BMW of Owings Mills over the years. It's wonderful to hear that you find our maintenance services to be high quality and customer-focused. We look forward to continuing to be your go-to place for all your car services. See you next time! Sincerely, The Team at BMW of Owings Mills

June 06, 2025

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The staff are always polite courteous friendly and professional. They take time to explain everything and every step so I understand what is going to happen, they are knowledgeable. I am always made t More

by prescolg49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hess, Daniel Kim, Michelle Jackson, Karen Anderson, Daniel Cushner, Derrick Edwards

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Jun 07, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you consistently find our staff at BMW of Owings Mills to be polite, courteous, and professional. Your appreciation for our team's knowledge and dedication to ensuring you feel valued means a lot to us. We look forward to serving you again soon! Sincerely, The Team at BMW of Owings Mills

June 04, 2025

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The staff were professional and helpful. That’s all. Now you can’t make people write more than what they want to write. Bye. More

by lawrenceumukoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Jun 04, 2025

BMW of Owings Mills responded

Thank you for your review, Lawrence! We appreciate your kind words about our professional and helpful staff here at BMW of Owings Mills. We look forward to assisting you again in the future. Have a great day! Sincerely, The Team at BMW of Owings Mills

June 02, 2025

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Helpful staff members took the time to answer all my questions. Their dedication made the experience enjoyable and stress-free. More

by YSHALIMOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2025

BMW of Owings Mills responded

Thank you for your feedback! We're thrilled to hear that our staff was able to assist you and make your experience enjoyable and stress-free at BMW of Owings Mills. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to seeing you again! Sincerely, The Team at BMW of Owings Mills

June 01, 2025

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Employee Rating

They was very professional to help me out a lot especially in my hour of need and I would recommend them to all my friends More

by DHOPKINS941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Imran Javed, Michelle Jackson, Derrick Edwards

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Jun 01, 2025

BMW of Owings Mills responded

Thank you for your wonderful feedback! We are thrilled to hear that our team at BMW of Owings Mills was able to assist you during your time of need. We truly appreciate your recommendation to your friends. We look forward to serving you again soon! Sincerely, The Team at BMW of Owings Mills

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