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Mark Interlicchia
Mark Interlicchia
Assistant Service Manager
Walter's Mercedes-Benz of Riverside
3213 Adams Street
Riverside, CA 92504
224 Reviews
Next time you need service advise or information or just to schedule a service appointment give mark a call. Mark can walk you though the service process and make sure your car is serviced correctly and is done right the first time. Mark is also a car guy and he has a passion for the SL63 AMG and could see himself driving the roads and highways in Italy on a future vacation. He is also in to sports and follows the Eagles, Lakers and Yankees and enjoys playing sports as well. Be sure to stop by his desk and say hello on your next visit.
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224 Reviews of Mark Interlicchia
April 24, 2025
Mark Interlicchia is an OUTSTANDING service manager. It is always a pleasure to work with him. I had some minor upholstery work that needed to be done. Mark coordinated with his contact person and ar It is always a pleasure to work with him. I had some minor upholstery work that needed to be done. Mark coordinated with his contact person and arranged for a loaner car for the day. When I returned to the dealership, the work was done on time and within budget. Mark is professional, friendly, and knowledgeable. Mark has wonderful customer service. We purchased two vehicles from Walters and only work with Mark when we need service on our cars. We have that much trust in Mark. More
by Rosey22
September 10, 2024
Our service advisor, Kelly Sandefur, was extremely helpful, knowledgeable and kind. She was right on time with my two appointments, and it could not have gone smoother. Great job Walter's and Kelly!!! helpful, knowledgeable and kind. She was right on time with my two appointments, and it could not have gone smoother. Great job Walter's and Kelly!!! More
by pat
Other Employees Tagged: Kelly Sandefur
August 22, 2024
On Tuesday,8/20 my S-580 was towed from I-10 with a flat tire. Unfortunately this model doesn’t have a spare, so towing was essential. We arrived around 4:00 pm so i figured the chances of replacing the tir tire. Unfortunately this model doesn’t have a spare, so towing was essential. We arrived around 4:00 pm so i figured the chances of replacing the tire that afternoon was problematic. Several employees asked if they could help when we arrived, people were courteous, but nothing was getting done, eventually a young man Mark Interlicchia asked me if I had been helped, I responded by saying several people have asked, but no one has done anything, he responded by saying “let’s get it done”. In the next 30 minutes my car was taken to service and I had a new tire. Mark’s action and attention made a real bad day into a much better one. I didn’t mention that the day before I experienced another flat tire near Las Vegas so this was getting old. Y the way these were brand new Perilli tires. Anyway, thanks Mark, I hope ownership appreciates someone as dedicated as you, as a business owner I know I could never find enough of those like you. I would expect you to be moving up with this organization, talented people like you are hard to find. More
by Gtruitt112
May 30, 2024
We have been a customer for Walter's Mercedes for at least 20 years. we are happy to say that each new car purchase was very good least 20 years. we are happy to say that each new car purchase was very good More
by Jim Hooper
Other Employees Tagged: Justin Campbell
April 04, 2024
My visits to Walter’s Mercedes -Benz of Riverside, had never disappointed me, the Manager and the team who work on my E350 always aim to satisfy me as a customer. Thank you Kelly Sandefur for your time an never disappointed me, the Manager and the team who work on my E350 always aim to satisfy me as a customer. Thank you Kelly Sandefur for your time and support to resolve any issues or problems that may come up. I really appreciate you and your Manager Mark I More
by Mrslbennett
Other Employees Tagged: Kelly Sandefur
April 03, 2024
Everyone at Walter’s always goes above and beyond to help my husband and myself! my husband and myself! More
by TPUpland
Other Employees Tagged: Justin Campbell , Illy Aabid, Filamena Powers
March 14, 2024
Terri & I have been a very happy Walter's Mercedes customer for many years. As with any business it is the personnel who determines the level of service. We have been very pleased with the service customer for many years. As with any business it is the personnel who determines the level of service. We have been very pleased with the service & attention to detail that we receive from Mark Interlicchia. Walter's is very fortunate to have Mark on staff. More
by Jim Hooper
March 01, 2024
Most helpful and was professional . Attention to detail, great customer service, everything in the timely manner and very friendly. Thank you. Attention to detail, great customer service, everything in the timely manner and very friendly. Thank you. More
by Sigala
Other Employees Tagged: Jonathan Hasshaw
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