Mark Hotton

This VW tried to tell me that they need to 'increase the price of the car because i'm financing through a credit union'. Which is illegal. MSRP was $21,773, got 1k off. Told me the final price BEFORE taxes/ price of the car because i'm financing through a credit union'. Which is illegal. MSRP was $21,773, got 1k off. Told me the final price BEFORE taxes/regi/etc was $25,018 with the $1889 reconditioning fee and the price increase due to financing through Jovia. Nothing was broken out by the finance manager (Jared Varnadore) in the purchase agreement (also illegal and after reading other reviews is a VERY common scenario). Would not recommend going here, but if you do, i'd HIGHLY suggest reviewing all documentation/fees/pricing before accepting any financing. I'm lucky that i had a similar purchase agreement from another dealership to compare the fees with! Sales staff was professional, but management and finance was horrible and sleazy. Heading back to Sunrise Toyota who told me about all fees upfront and properly broke out everything in their purchase agreement! At ST I was looking at a $26,900 vehicle, and after all taxes/fees/etc, the price to be finance before down payment was $29k and change. For the vehicle at VW with a MSRP of $21,773, the amount to be financed was $28,400. WATCH OUT PEOPLE! More

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This dealership is terrible. They strung me along for 3 WEEKS! to buy a used car!!! I dealt with Tamer Eid and Mark Hotton. Terrible. They both agreed on a price for me to buy a They strung me along for 3 WEEKS! to buy a used car!!! I dealt with Tamer Eid and Mark Hotton. Terrible. They both agreed on a price for me to buy a 2021 Genesis G70. That day they told me they didn’t have a title and that it would take about 2 weeks to get the title. I told Mark I wanted to put down a deposit 10 times throughout the three weeks and he said I couldn’t because they didn’t have the title(which they lied all along. They had the title there from the very beginning. And why couldn’t they take a deposit? It was all bull****!) they kept saying they would call me when the title was there. They NEVER called me and sold the car from under me. I called Tamer to complain and he told me I didn’t have a hold on it because I didn’t leave a deposit! Mark wouldn’t let me leave a deposit! They are complete crooks and totally unscrupulous. DO NOT BUY A CAR THERE! This is the worst experience of my life buying a car. I’ve bought dozens of cars. More

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Miguel was a pleasure to work with! To be honest, we had been there 2 times and sat with 2 different salesman. We were getting ready to walk out and go to a different dealership and Mig To be honest, we had been there 2 times and sat with 2 different salesman. We were getting ready to walk out and go to a different dealership and Miguel saved the day. If you go to VW of West Islip, be sure to ask for Miguel, you won’t be disappointed. More

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Run, don't walk away from this dealership. The Finance manager is a liar. The terms I was told and agreed to verbally were not the terms they put on the contract. I had a huge fight with them The Finance manager is a liar. The terms I was told and agreed to verbally were not the terms they put on the contract. I had a huge fight with them to change everything back. I will never step foot in that dealership again! More

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