Mark Hannawi

Northside Honda employees truly put customer first. I am happy that I decided to change from Gunn Honda… to NS Honda they honor my customer loyalty and offer fair discounts to maintain my vehicle. I am happy that I decided to change from Gunn Honda… to NS Honda they honor my customer loyalty and offer fair discounts to maintain my vehicle. More

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They did a great job in taking care of my car needs in a professional manner professional manner More

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The individual possesses extensive experience in this field and provides comprehensive guidance on the maintenance and replacement requirements of your vehicle. Maintaining a professional demeanor, they field and provides comprehensive guidance on the maintenance and replacement requirements of your vehicle. Maintaining a professional demeanor, they demonstrate a deep understanding of automotive systems. There is no indication of coercion or pressure. They offered assistance and effectively showcased their expertise in addressing minor and minor issues. More

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My Honda CRV need repairs to replace a part. The service man ,Mark Hannawi, was very friendly and provided great service at my visit to Northside Honda. He was very professional and was very hel The service man ,Mark Hannawi, was very friendly and provided great service at my visit to Northside Honda. He was very professional and was very helpful in assisting me with my car's needs. He allowed me to have a loaner car, because the repairs would take several days. I was extremely happy with the service that I was provided. I would recommend this dealership to my family and friends. I appreciated the great service. More

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I took my vehicle in for an oil change and tire rotation considering my car was the first car in it still took almost two hours for complete service. Once I received my vehicle I didn’t immediately notice t considering my car was the first car in it still took almost two hours for complete service. Once I received my vehicle I didn’t immediately notice that the maintenance service light was still on. When I called the service department to get this taken care of my call went directly to a voicemail I left my contact information and a few hours later when no one got back to me I rest the maintenance service message myself. More

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Mark was very helpful, we made an appointment for an recall over the phone and he was assigned to our appt. He met us at the car and made sure we had all other services up to date. recall over the phone and he was assigned to our appt. He met us at the car and made sure we had all other services up to date. More

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Very professional willing to help if I could give more than five stars definitely would. Great customer service. The best than five stars definitely would. Great customer service. The best More

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EVERY time I have had my tires rotated, they forget to reset the tire pressure sensor. I have to reset it myself, which is annoying (and which doesn’t always work according to the manufacturer’s instructi reset the tire pressure sensor. I have to reset it myself, which is annoying (and which doesn’t always work according to the manufacturer’s instructions). Then I have to worry about whether or not my tires are OK or not properly inflated. More

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My Honda battery was replaced under warranty. Northside recommended that my engine coolant should be changed. My maintenance minder shows that the coolant is fine. Indeed, the owners manual sta Northside recommended that my engine coolant should be changed. My maintenance minder shows that the coolant is fine. Indeed, the owners manual states it should be changed at 120,000 mi. My CRV has 57,500 mi. I’m used to this as almost all dealers are recommending service that isn’t necessary to increase their profits. They also recommended new front brake pads, which I had done at a local brake shop that gave me a lifetime warranty. More

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Mark Hannawi was professional, courteous and personable. I appreciated that he actually communicated with me while I was waiting at the dealership while my vehicle was being worked on instead of sending me I appreciated that he actually communicated with me while I was waiting at the dealership while my vehicle was being worked on instead of sending me text messages. That is the way people should be treated if they are waiting at any dealership while their vehicle is being worked on. I was pleased with my service and service provider. More

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