Mark Hannawi

My Honda battery was replaced under warranty. Northside recommended that my engine coolant should be changed. My maintenance minder shows that the coolant is fine. Indeed, the owners manual sta Northside recommended that my engine coolant should be changed. My maintenance minder shows that the coolant is fine. Indeed, the owners manual states it should be changed at 120,000 mi. My CRV has 57,500 mi. I’m used to this as almost all dealers are recommending service that isn’t necessary to increase their profits. They also recommended new front brake pads, which I had done at a local brake shop that gave me a lifetime warranty. More

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Mark Hannawi was professional, courteous and personable. I appreciated that he actually communicated with me while I was waiting at the dealership while my vehicle was being worked on instead of sending me I appreciated that he actually communicated with me while I was waiting at the dealership while my vehicle was being worked on instead of sending me text messages. That is the way people should be treated if they are waiting at any dealership while their vehicle is being worked on. I was pleased with my service and service provider. More

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I decided that I wanted to buy a Honda Pilot. I also said that I would not buy from any other Honda Dealer other than Northside, because of the help I received from the General Manager back in D I also said that I would not buy from any other Honda Dealer other than Northside, because of the help I received from the General Manager back in December, selling my mothers-in-law car. Everyone was so professional, and I am thrilled to say that I got the car of my dreams at a great price. From maintenance to actually caring about your questions, all the employees are amazing. Too many names to write them all down. This is where I will always buy my cars. Thank you, Honda Northside, for all you did making it a wonderful, positive experience. More

by LINDAOSBORNE1 Verified Customer Verified Customer

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It was a great experience at Northside Honda the people were very nice and respectful were very nice and respectful More

by matriz.lopez1981 Verified Customer Verified Customer

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It was easy to schedule an appointment. The designated advisor was prompt, courteous and gave good advice. Service was completed in a reasonable amount of time. The designated advisor was prompt, courteous and gave good advice. Service was completed in a reasonable amount of time. More

by FRANKBARNOLD48 Verified Customer Verified Customer

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Very nice helpful and courteous staff the process took only a couple of hours to do an oil change only a couple of hours to do an oil change More

by WPALIZO7 Verified Customer Verified Customer

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They tried, better than Leander Honda, but I still have a problem. I am done problem. I am done More

by SCase666 Verified Customer Verified Customer

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I've been a client of theirs for 5 years, financed 2 new vehicles and repaired my 11-year old Civic. They are excellent in every way. vehicles and repaired my 11-year old Civic. They are excellent in every way. More

by riverwillow49 Verified Customer Verified Customer

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Mark Hannawi was very respectful. He understood my issues and solved them quickly. This is a great service department and very different from the last Honda dealership with which I de He understood my issues and solved them quickly. This is a great service department and very different from the last Honda dealership with which I dealt. More

by COLLETTAG Verified Customer Verified Customer

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This was the best customer service I have received. Mark Hannawi was the best service advisor. Mark Hannawi was the best service advisor. More

by JOSEGONZ12393 Verified Customer Verified Customer

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