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Mark Garrett
Mark Garrett at Cumberland Chrysler Dodge Jeep Ram

Mark Garrett | Page 3

Sales Manager

Cumberland Chrysler Dodge Jeep Ram

1550 Interstate Dr
Cookeville, TN 38501

not yet
rated
64 Reviews

I am new to the Car Sale business, but I am not new to treating customers in the manner that I want to be treated. Give me an opportunity to earn your business and your trust.

not yet
rated

64 Reviews

Write a Review

Dealership Experience

7 yrs, 5 mos

Industry Experience

7 yrs, 5 mos

Specialties & Trainings

US Army Diabled Veteran

64 Reviews of Mark Garrett

January 20, 2023

Dealership Rating
Employee Rating

These folks are always friendly and provide excellent service. I would recommend them to anyone! More

by WINGFOOT1583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Callis, Chelsea Davis, Mark Shirk

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Jan 28, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, we're happy to have you as a customer!

January 06, 2023

Dealership Rating
Employee Rating

No pressure. Eager to assist. The entire process of selection of a vehicle, doing the paperwork and driving off the lot was less than two hours.wiuld recommende More

by JKENNEDY16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Randy Callis, Mark Shirk

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Jan 07, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words and choosing Cumberland Chrysler Dodge Jeep Ram, we appreciate it! We're happy to know that you're always treated well and the work is done timely and to your satisfaction. Thank you for your business!

January 06, 2023

Dealership Rating
Employee Rating

Great customer service and always up front and honest with any concerns or suggestions. Respectable of my time and ally generous. More

by FIRE4JESUS777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Corner, Andy Claborn, Chad Hancock , William Bryant, Randy Callis, Chelsea Davis, Tina Ledbetter, Mark Shirk

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Jan 07, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram, and for taking the time to write this review. We're glad to hear that you have had a positive experience with our dealership, and that our team has been able to meet your automotive needs in a timely and satisfactory manner. We appreciate your business and hope to continue serving you in the future.

January 03, 2023

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Employee Rating

I brought my car into because the temperature in the car wasn’t working correctly and I had an oil leak. The guy said it would be $140 to get an update on my HVAC system and when ever an oil change would co More

by twhite10092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 07, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Hello, we're sorry to hear that you had a negative experience at our dealership. We would love the opportunity to speak with you further about the service you received in order to rectify the situation. Please feel free to contact us at 931-520-4121 should you care to talk more in detail.

December 31, 2022

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Employee Rating

Always great service comfortable waiting area and treated with the utmost respect for all service needs. More

by CHADHANCOCK13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Callis, Chelsea Davis, Mark Shirk

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Jan 07, 2023

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for choosing Cumberland Chrysler Dodge Jeep Ram for your service needs, we appreciate it! We're glad to hear that you always have a great experience when you come in and that you feel comfortable and respected. We hope to continue providing excellent service for you in the future.

December 24, 2022

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Employee Rating

Sales person was really great. Dealership stock was very low and the tires were under inflated when too delivery More

by mbraman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 26, 2022

Cumberland Chrysler Dodge Jeep Ram responded

Thank you for your kind words, and for choosing Cumberland Chrysler Dodge Jeep Ram. We're sorry to hear that our inventory was low when you came in, but we're glad that our salesperson was able to help you out. We apologize for the inconvenience with the tires, and we'll make sure they're properly inflated before delivery from now on. Thanks again for choosing us!

December 01, 2022

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Employee Rating

Friendly, knowledgeable staff. Service department was amazing and got my car in and out in no time at all! I highly recommend Jason & the Chrysler Service/Express team. More

by jcrouch85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Corner, Roberta Love, Andy Claborn, Josh Lawson, Fred Riddle , Randy Callis, Chelsea Davis, Mark Shirk

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Dec 06, 2022

Cumberland Chrysler Dodge Jeep Ram responded

Thank you so much for the posting

November 30, 2022

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Employee Rating

Friendly, immediate service. Answered all all questions. Always available by phone. Given updates as needed. Repair looks great. Wonderful service! More

by SCOTT-WEIDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Corner, Andy Claborn, Chad Hancock, Josh Lawson, Fred Riddle , William Bryant, Randy Callis, Mark Shirk

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Nov 30, 2022

Cumberland Chrysler Dodge Jeep Ram responded

It’s great to know that you had such a wonderful experience when visiting our dealership

November 25, 2022

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Employee Rating

Easy to work with. Very friendly and understanding. Professional, told him what we needed and he made it happen. More

by Smcnea63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Shirk

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Nov 30, 2022

Cumberland Chrysler Dodge Jeep Ram responded

Happy we could be of service

November 18, 2022

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Employee Rating

They got me in fast for oil change and check then back out really fast More

by christybull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberta Love, Andy Claborn, Chad Hancock, Josh Lawson, Fred Riddle , William Bryant, Randy Callis, Chelsea Davis, Tina Ledbetter

Report | Print
Nov 21, 2022

Cumberland Chrysler Dodge Jeep Ram responded

We appreciate the time it took for you to write this review

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