Mark Garcia

Great service!!! Mike Garcia made the process easy and painless. Instructions were clear and concise and Mark took great care of us and made the experience pleasant. Mike Garcia made the process easy and painless. Instructions were clear and concise and Mark took great care of us and made the experience pleasant. More

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Friendly, informed and ready to help I was struck by the enthusiasm for helping customers. Mark focused on the vehicles I was interested in instead of showing vehicles I did not want. He I was struck by the enthusiasm for helping customers. Mark focused on the vehicles I was interested in instead of showing vehicles I did not want. He made the whole process painless and efficient, and got me excited about getting behind the wheel of a Ford vehicle again! More

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Excellent experience! I always dread this process but Mark Garcia at Briarwood Ford made this the best experience yet! He answered all of my questions before I even set foo I always dread this process but Mark Garcia at Briarwood Ford made this the best experience yet! He answered all of my questions before I even set foot in the door and was able to work with me to get me really close to where I needed to be. We left feeling like we bought a car from an old friend! We will definitely be back & refer our family and friends! Thank you! More

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"Awesome Experience" Our salesman Mark Garcia sold a car to our daughter this summer and I mentioned how I liked the Transit Wagon. Mark immediately tried to find one for Our salesman Mark Garcia sold a car to our daughter this summer and I mentioned how I liked the Transit Wagon. Mark immediately tried to find one for us but discovered he couldn't get one as they were under recall. We couldn't even test drive one. Mark didn't give up and continued to look around for both a new and or used 12 passenger van. Mark found us a van in Pennsylvania on Thursday and we drove away with it on Monday. Mark was persistent and worked on finding what we wanted. The dealership was very cordial . Love the van! More

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Mark is great! Mark Garcia is the guy to see! He got me exactly what I wanted and was very quick in responding to text messages, emails and phone calls. My whole fam Mark Garcia is the guy to see! He got me exactly what I wanted and was very quick in responding to text messages, emails and phone calls. My whole family goes to Mark and I am now a “member” of the group!! Thanks Mark for everything!! More

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Ultimate successful search by Briarwood Ford I had several requirements in searching for “the” used vehicle for my family. Not only was I looking at something to fit my budget but I was looking f I had several requirements in searching for “the” used vehicle for my family. Not only was I looking at something to fit my budget but I was looking for a small SUV with low miles, fuel efficient, sun/moon roof and easy for my elderly mother to get into. I went to 3 dealerships one in Chelsea, Jackson and Saline (Briarwood). The salesman at Briarwood Ford was by far more personable. Mark Garcia gave me better choices and lower costs than the other dealerships but the vehicle with my complete wishlist was not located. The following week Mark texted me. A vehicle just came in that matched my total needs list. He immediately reserved it for me and let me test drive it. I still can’t believe it. Mark got my payments down and the used Escape had low miles, good gas mileage, a moon roof and a handle on the side doorframe to help my mom get in. The car was meticulously checked out by their maintenance crew. My own mechanic confirmed this before I purchased it. They even polished the car removing little scratches. It looks like a new vehicle. Mark completed the paperwork while my family and I went to lunch. Reviewing and signing the paperwork took little time. I am extremely satusfied and would recommend Briarwood Ford. Look up Mark Garcia. More

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Great Experience I recently leased my third vehicle through Mark Garcia and have always found his service and attention to my needs to be superb. He treats me with re I recently leased my third vehicle through Mark Garcia and have always found his service and attention to my needs to be superb. He treats me with respect and listens and tries to accommodate my criteria for my new vehicle. I wouldn't want to work with anyone else. I plan to continue working with Mark for all of my future car purchases. More

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Excellent Service I have been working with Mark since 2014 and received 3 different vehicles from him. Each time he had provided excellent service. He is accommodating I have been working with Mark since 2014 and received 3 different vehicles from him. Each time he had provided excellent service. He is accommodating, knowledgeable and efficient amongst other things. As long as I’m a Ford owner, I will continue to work with Mark. More

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Leasing a vehicle I've leased 3 vehicles from briarwood ford and every time I've had the best experience with Mark Garcia. Mr. Garcia has went above and beyond the call I've leased 3 vehicles from briarwood ford and every time I've had the best experience with Mark Garcia. Mr. Garcia has went above and beyond the call of duty for my family and I. I will always be a customer with people like him around! Thank you again Mr. Garcia for Great Customer service! More

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My 5th Lease and counting (same dealership same Salesrep ) From top to bottom the best dealership and Sales team i have had the plesure to deal with. Mark has ALWAYS taken care of my needs. With another genera From top to bottom the best dealership and Sales team i have had the plesure to deal with. Mark has ALWAYS taken care of my needs. With another generation drving soon, we will be visting Mark with no hestitaion. Some dealerships love their city, Braiwood Ford and Mark Garcia know the meaning of customer service. Almost forgot... They even wrapped my wifes new car in a cut little bow :) More

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