Mark Fradd
Mark Fradd at Aaron Chevrolet
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Mark Fradd

Service Manager

Aaron Chevrolet

31201 Auto Center Dr
Lake Elsinore, CA 92530

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4.4
24 Reviews
4.4

24 Reviews

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24 Reviews of Mark Fradd

December 17, 2024

Dealership Rating
Employee Rating

The best service manager in Lake Elsinore. I’m so glad Mark was able to order the piece to put in my car to make my side mirrors notify me when there’s someone in my blinds again. His team at More

by DJERICAANDERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Murphy

Dec 18, 2024

Aaron Chevrolet responded

We're delighted to hear that Mark and the Aaron Chevrolet team provided such efficient service for you! Thank you for sharing your experience, and we look forward to seeing you again soon.

November 18, 2024

Dealership Rating
Employee Rating

I love this dealership. They give me piece of mind about my vehicle. The customer service is amazing. More

by rmartinez35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Murphy

Nov 19, 2024

Aaron Chevrolet responded

We're delighted to hear that you love Aaron Chevrolet in Lake Elsinore and feel at ease with our customer service. Thanks for sharing your experience!

November 16, 2024

Dealership Rating
Employee Rating

Briana was very helpful and kept us updated all day. I have always had a good experience when servicing my car at this dealership. More

by kareng148
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briana

Nov 18, 2024

Aaron Chevrolet responded

We're delighted to hear that Briana and the team at Aaron Chevrolet in Lake Elsinore provided you with a helpful experience. It's great to know you've consistently had positive visits for your car servicing. Thank you for sharing!

November 07, 2024

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Aaron Chevrolet has tge best service department in all of Southern California. The staff is friendly and helpful. More

by daveroxyhardy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Aaron Chevrolet responded

Thank you for recognizing our service department at Aaron Chevrolet in Lake Elsinore! We're delighted to hear that our friendly and helpful staff made a positive impression. We look forward to serving you again!

November 01, 2024

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I'm extremely grateful for the time the Service Manager, Mark Fradd, took out of his day to help address concerns regarding my company fleet vehicle. The check engine light came on before I attempted to mak More

by Danny Poulsen
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 03, 2024

Aaron Chevrolet responded

Danny, we're delighted to hear that Mark went above and beyond for you at Aaron Chevrolet in Lake Elsinore. Our team is dedicated to providing exceptional service, and it's great to know he made a difference during your visit. Safe travels back to Phoenix!

October 22, 2024

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Great job as always great service could not any better from your customer service and to the team More

by mycountrystitching
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Gandy, Geoff Crosby

Oct 22, 2024

Aaron Chevrolet responded

Thank you for this stellar review of Aaron Chevrolet in Lake Elsinore! We hope you have a lovely day!

October 07, 2024

Dealership Rating
Employee Rating

Very happy with my experience with Taylor and Aaron Chevrolet. Great experience in sales, parts and service. More

by kpotts79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Aaron Chevrolet responded

We're delighted to hear that Taylor and the team at Aaron Chevrolet in Lake Elsinore provided you with a great experience across sales, parts, and service. Thank you for sharing your positive feedback!

October 07, 2024

Dealership Rating
Employee Rating

Helpful and informative great dealership very can’t find a better place to take my cars for service Thank you Aaron Chevrolet More

by papajoecalagna
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Gandy

Oct 08, 2024

Aaron Chevrolet responded

Thank you for the fantastic review! We're delighted to hear that Aaron Chevrolet in Lake Elsinore is your go-to place for service. We appreciate your support and look forward to serving you again!

October 07, 2024

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Employee Rating

Tried to sell me unneeded filters, Broke glove box shock, Did not complete tire rotation. More

by jyasman
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Ricky in service. No stars!

Oct 15, 2024

Aaron Chevrolet responded

If we delivered anything less than a five-star experience, I would like to apologize. I'd also like to speak with you directly to see what I can do to help. Would you consider contacting me at your convenience? Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

September 30, 2024

Dealership Rating
Employee Rating

Visiting Aaron Chevrolet has always been a top quality experience from the time of vehicle purchase all through my service visits. More

by daveroxyhardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Aaron Chevrolet responded

Thank you for sharing your positive experiences with Aaron Chevrolet in Lake Elsinore! We're delighted to hear that both our sales and service teams have consistently met your expectations. We look forward to continuing to serve you!

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