Mark Fradd
Mark Fradd at Aaron Chevrolet
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Mark Fradd

Service Manager

Aaron Chevrolet

31201 Auto Center Dr
Lake Elsinore, CA 92530

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4.6
33 Reviews
4.6

33 Reviews

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33 Reviews of Mark Fradd

March 27, 2025

Dealership Rating
Employee Rating

Always professional in scheduling, completing work, notifying you if there were any issues found and leaving your car clean. A great company to work with. More

by randybaker796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geoff Crosby, Taylor Murphy

Mar 28, 2025

Aaron Chevrolet responded

Thank you for the fantastic feedback, Randy! We're delighted to hear that our team at Aaron Chevrolet in Lake Elsinore provided a professional and seamless experience. We appreciate your support and look forward to serving you again!

March 19, 2025

Dealership Rating
Employee Rating

Service person was good. Responsive and attentive. Clean facilities. Overall a good experience. Would go back. More

by cbluvr205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2025

Aaron Chevrolet responded

Thank you for sharing your experience with us at Aaron Chevrolet in Lake Elsinore! We're pleased to hear that our service team was responsive and attentive, and we look forward to welcoming you back in the future. Safe travels until then!

March 08, 2025

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Taylor is awesome. A little work on Service staff is needed when promises are made. Followup is key. Service Manager is making it right. Much appreciated. Taylor keep More

by GRANDMAC01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Murphy

Mar 10, 2025

Aaron Chevrolet responded

Thank you for sharing your feedback about Aaron Chevrolet in Lake Elsinore! We're glad to hear that Taylor is keeping you informed and the Service Manager is addressing your concerns. We appreciate your patience and look forward to serving you better next time!

February 20, 2025

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Employee Rating

Would not go anywhere else but Aaron Chevrolet. They have the best customer service, and their employees are always so helpful. Brianna Hull is one of the best Service Advisor I have ever had. They More

by DJERICAANDERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Murphy , Brianna Hull

Feb 20, 2025

Aaron Chevrolet responded

Thank you for the glowing review! We're delighted to hear that Brianna and Mark provided exceptional service at Aaron Chevrolet in Lake Elsinore. Your kind words mean a lot to our team, and we're thrilled you're satisfied with your experience!

February 18, 2025

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Employee Rating

I had a great experience at Aaron Chevrolet! Alex McGladrey was a huge help in finding the right vehicle and was very transparent with the entire buying process. Alex in finance was great as wel More

by bwelte01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alonso Carrera , Alex McGladrey

Feb 18, 2025

Aaron Chevrolet responded

We're delighted to hear that Alex and the team at Aaron Chevrolet in Lake Elsinore provided such a positive experience! Transparency is key, and we're glad you felt well-informed throughout your purchase. We look forward to assisting you again in the future!

February 07, 2025

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Service department is always great. My only complaint is the service department is not open on Saturdays. More

by JOSEPH.LABOR
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Aaron Chevrolet responded

Joseph, thanks for the feedback! We're glad to hear you appreciate our service department at Aaron Chevrolet in Lake Elsinore. We'll definitely take your suggestion about Saturday hours into consideration.

January 16, 2025

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Employee Rating

They were very friendly and worked quickly to have the work on my truck completed More

by vyoshida4
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Aaron Chevrolet responded

Thanks for the awesome review of Aaron Chevrolet in Lake Elsinore!

January 07, 2025

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Employee Rating

I am disappointed that the dealership did not honor the lifetime oil change with lake chevrolet the advisor was great, break room had no snacks or water. More

by blkheat_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 10, 2025

Aaron Chevrolet responded

Thank you for sharing your feedback. It's disappointing to hear about the issues with honoring the lifetime oil change and the lack of amenities in our break room. We strive to provide a comfortable experience, so I appreciate you bringing this to our attention. If you'd like to discuss further or have any other concerns, please feel free to reach out. Thank you, Mark Fradd – Service & Parts Director – mfradd@aaronchevy.com – (951) 228-3054

December 25, 2024

Dealership Rating
Employee Rating

Taylor and Chris in service are always great! Thanks for taking care of our Silverado More

by KENNABEAR25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Aaron Chevrolet responded

Taylor and Chris will be grateful for the kind words! Thank you for trusting Aaron Chevrolet in Lake Elsinore with your Silverado!

December 17, 2024

Dealership Rating
Employee Rating

The best service manager in Lake Elsinore. I’m so glad Mark was able to order the piece to put in my car to make my side mirrors notify me when there’s someone in my blinds again. His team at More

by DJERICAANDERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Murphy

Dec 18, 2024

Aaron Chevrolet responded

We're delighted to hear that Mark and the Aaron Chevrolet team provided such efficient service for you! Thank you for sharing your experience, and we look forward to seeing you again soon.

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