Mark Foster
Mark Foster at Greenway Kia West

Mark Foster

Service Director

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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4.0
41 Reviews
4.0

41 Reviews

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41 Reviews of Mark Foster

November 12, 2025

Dealership Rating
Employee Rating

The dealership itself has a few issues with wait times and communication. The manager Mark is not pleasant to speak with and comes off very rude if you’re asking clarifying questions. He seems condescendi More

by jasminejedwards91
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brett Sopocy, Gabriel Taurus

November 09, 2025

Dealership Rating
Employee Rating

Great team and great customer service. They were able to accommodate my need for a service at a short notice.. More

by ealfino7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones, Gabriel Taurus

Nov 10, 2025

Greenway Kia West responded

Hi ealfino7, thank you for the great feedback! We’re glad our Kia service team at Greenway Kia West could accommodate your visit on short notice and provide the level of care you deserve. We appreciate your trust and look forward to helping with your next maintenance or service appointment! — Mark Foster, Service Manager · markfoster@greenwayauto.com

November 03, 2025

Dealership Rating
Employee Rating

Next time when someone makes an appointment, please don’t keep the car ALL day without even a call just to say if the vehicle is ready or you need more time to fix the issue. My time and car is important to More

by jayantmom234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brett Sopocy

Nov 03, 2025

Greenway Kia West responded

I’m very sorry to hear about your experience, and I truly understand how frustrating it must have been not to receive an update about your vehicle. That’s not the level of communication or care we expect from our team here at Greenway Kia West, and I sincerely apologize for the inconvenience. Your time is just as important to us as the quality of our work, and I’d like the opportunity to make this right. Please reach out to me directly at markfoster@greenwayauto.com or call the dealership so I can personally review what happened and address your concerns. — Mark Foster, Service Manager

October 30, 2025

Dealership Rating
Employee Rating

The manager Mark is awesome but he need to talk to his employees. How can you drop a vehicle off at eight in the morning and asked to pick it up and it’s still on the bay after seven then they don’t know More

by jayantmom234
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brett Sopocy

Nov 03, 2025

Greenway Kia West responded

Thank you for taking the time to share your feedback. I’m very sorry to hear about the delay and confusion you experienced — that’s not the level of organization or communication we aim to provide at Greenway Kia West. I truly appreciate your kind words about me and the service team, but I understand how frustrating the situation must have been. I’d really like the opportunity to personally review what happened and make it right. Please reach out to me directly at markfoster@greenwayauto.com or call the dealership and ask for me. — Mark Foster, Service Manager

October 22, 2025

Dealership Rating
Employee Rating

Worst car experience ever! Kia was broken into, window smashed, striking wheel was ripped apart, the dealership was only concerned about the payment of the damage. There was More

by rlettman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 28, 2025

Greenway Kia West responded

I’m very sorry to hear about your experience. That sounds incredibly frustrating, and I understand how upsetting it must have been to deal with both the damage and the situation that followed. This is not the level of care or empathy we aim to provide. I’d like the opportunity to personally review what happened and work toward a resolution. Please reach out to me directly so we can discuss this in detail and make things right. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 12, 2025

Dealership Rating
Employee Rating

It's a store with excellent service, very good, they met all my expectations, I recommend doing business with them 100% guaranteed More

by JUANJLA1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2025

Greenway Kia West responded

Thank you, Juan, for the 5-star review! We’re thrilled to hear that your experience at Greenway Kia West in Orlando, FL exceeded your expectations. We appreciate your recommendation and are proud to be your trusted Kia dealer near me—thank you for choosing us! — Anas Lazaar, General Sales Manager · anaslazaar@greenwayauto.com

October 12, 2025

Dealership Rating
Employee Rating

I had to go to the manager about a recall on the multi function switch on my 2017 Kia Sorento because they was going to have me come back another day after they ordered the part.I complaint that they shou More

by claudinemason1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keiara Lluberes

Oct 15, 2025

Greenway Kia West responded

Thank you, Claudine, for the 4-star review and for sharing your feedback. We’re glad our manager was able to quickly resolve your recall service on your 2017 Kia Sorento here at Greenway Kia West in Orlando, FL. We appreciate your patience and are happy the issue was completed during your visit. Your insight helps us improve our Kia service experience for all customers! — Mark Foster, Service Manager · markfoster@greenwayauto.com

October 08, 2025

Dealership Rating
Employee Rating

The team at Kia Greenway West are attentive to detail and very accommodative! Really appreciate the team and the work they do! More

by tschwaeble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones, Anas Lazaar

Oct 10, 2025

Greenway Kia West responded

Hi, thank you for your wonderful feedback and for recognizing our team! We’re so glad to hear you appreciated their attention to detail and accommodating service. Your kind words mean a lot to us, and we look forward to welcoming you back for your next visit. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 07, 2025

Dealership Rating
Employee Rating

Greenway Kia West is the only place I take my car for service. They are always reliable and do a great job when taking care of my service needs. More

by DIGIANNANTONIJ89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Oct 10, 2025

Greenway Kia West responded

Hi, thank you for your continued trust and loyalty to our service team! We’re so glad to know you rely on Greenway Kia West for your vehicle care and that our team consistently meets your expectations. We truly appreciate your kind words and look forward to continuing to provide dependable service every visit. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 01, 2025

Dealership Rating
Employee Rating

Great customer service. . Great guy very attentive and professional. You have the right guy at your place of business More

by SMILEY422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy, Keiara Lluberes

Oct 01, 2025

Greenway Kia West responded

Thank you for the wonderful 5-star review! We’re glad to hear our team delivered attentive and professional service during your visit. It’s always our goal to provide a trusted Kia service experience in Orlando. We look forward to helping you again. — Mark Foster, Service Manager

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