Mark Escobar | Page 31

Another great service experience! I had a couple of tricky issues with my '14 GL450 purchased as a CPO from MB of the Woodlands. Mark Escobar knew exactly what to tell the tech team s I had a couple of tricky issues with my '14 GL450 purchased as a CPO from MB of the Woodlands. Mark Escobar knew exactly what to tell the tech team so that they knew what to look for. Enjoyed riding in a '17 GLE loaner while the techs worked on the car. I got it back with everything fixed. Couldn't be happier! Thanks! More

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Recently purchased our second MB CPO, a '14 GL450 Got a good deal on this vehicle. MBOTW does a great job in making you feel welcome. Our salesman, Kriss Arbury made it all work out. And we're happ Got a good deal on this vehicle. MBOTW does a great job in making you feel welcome. Our salesman, Kriss Arbury made it all work out. And we're happy to coming there for service with 2 MB"s now. More

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What you expect from MB Have been to several MB dealerships and the service / atmosphere is exactly what you expect ... reinforces one of the reasons you buy MB in the first Have been to several MB dealerships and the service / atmosphere is exactly what you expect ... reinforces one of the reasons you buy MB in the first place More

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excellent experience so far Went in for service of my E350 and left with my 1st leased car, having traded in my old car. Mark, Nelson Paula and Erica were great! Friendly, suppor Went in for service of my E350 and left with my 1st leased car, having traded in my old car. Mark, Nelson Paula and Erica were great! Friendly, supportive and helped me through the process More

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Friendly and efficient My second trip to MBOTW. When it comes down to it, it's always about the people. Mark Escobar took great care of. As busy as he was, he took time t My second trip to MBOTW. When it comes down to it, it's always about the people. Mark Escobar took great care of. As busy as he was, he took time to chat a little about cars and then got me on my way. And it's comforting to see the same faces there. More

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Awesome service & staff!!! Quick process in & out! The staff is very attentive and keep me updated in the whole process. Definitely recommend them for any service & staff!!! Quick process in & out! The staff is very attentive and keep me updated in the whole process. Definitely recommend them for any service or sales. More

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First service experience was great! Took our 2014 ML350 to MB of The Woodlands to repair a few items. Mark Escobar knew what was needed and I was sure they'd get it right. Got a text f Took our 2014 ML350 to MB of The Woodlands to repair a few items. Mark Escobar knew what was needed and I was sure they'd get it right. Got a text from him that the car was ready to go. His colleague Gaston Reyes was there to get me on my way. Glad I chose them. More

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Excellent Great service! Our sales representative Rosario Fernandez is outstanding, very helpful and courteous. She is on top of my needs and always going beyon Great service! Our sales representative Rosario Fernandez is outstanding, very helpful and courteous. She is on top of my needs and always going beyond my expectations More

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First Class From the start, our Salesman Anthony Surface worked with us and was very professional and accommodating. Did not rush us into something we did not wan From the start, our Salesman Anthony Surface worked with us and was very professional and accommodating. Did not rush us into something we did not want. He gave us many options for us to make the right decision. Paula in Finance finished the process with no hiccups. More

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Service Perfection From the moment you arrive, the garage doors open automatically and your car is recognized by an overhead scanning device of the vehicles VIN number a From the moment you arrive, the garage doors open automatically and your car is recognized by an overhead scanning device of the vehicles VIN number and magically your name appears on a large overhead screen. Your door is opened and you are welcomed by name. It does not seem to matter what the nature of your visit is ... required maintenance, inflating tires or just a car wash. You are always greeted with a smile (I recommend Mark), directed to their upscale lounge, grab a snack and drink and if you are in for a longer period ... try out a no-charge massage. The Best Service in Houston! More

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