Mark Eager

Dimitri was amazing. So kind, friendly, thorough, and efficient. We will definitely return the next time we buy a car. He offered to pick up our car in order to program t So kind, friendly, thorough, and efficient. We will definitely return the next time we buy a car. He offered to pick up our car in order to program the 2nd key which made our experience so special. He did our paperwork ahead of time so we didn’t have to stay as long. I made several changes and he was very patient with me. More

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Working with Pinkney and Mark at Heritage was great! Helped us work through the best financial option, cleaned up the car for us, and made everything seamless. Thank you both!! Helped us work through the best financial option, cleaned up the car for us, and made everything seamless. Thank you both!! More

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Working with Pinkney has been great! He was very easy to work with. We definitely will be recommending friends and family to come here to purchase future vehicles! He was very easy to work with. We definitely will be recommending friends and family to come here to purchase future vehicles! More

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Everyone is very friendly and helpful to earn my business. I feel like a valuable customer. business. I feel like a valuable customer. More

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The customer service was tremendous! Very knowledgeable and kind in the process. The process its self went smooth! Very knowledgeable and kind in the process. The process its self went smooth! More

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In this time, when people are rushing to buy vehicles, being worried about future tariffs , heritage Toyota has stood its ground, performing at their best, knowing every customer’s needs and trying to pre being worried about future tariffs , heritage Toyota has stood its ground, performing at their best, knowing every customer’s needs and trying to present him/ her the best of their ability. Thanks for the eagerness to help and provide best solutions. More

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They have very active, not quite aggressive, customer service. In response to one inquiry, four people contacted me. I person they were similarly attentive and involved. Everyone we worked with was frien service. In response to one inquiry, four people contacted me. I person they were similarly attentive and involved. Everyone we worked with was friendly. Clearly, customer service is a priority. They also did a thorough inspection of the car before reselling and performed a number of maintenance services before offering it for sale. I felt like I could trust that the vehicle was in good shape because of all this. More

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Zo as always is very personable and eager to help find the right vehicle for you. the right vehicle for you. More

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Heritage Toyota - I feel in today’s environment Excellent customer service deserves recognition! Car buying has really changed over the years ( let’s just say I’ve bought more than my share of new vehicles) customer service deserves recognition! Car buying has really changed over the years ( let’s just say I’ve bought more than my share of new vehicles), but I found at Heritage Toyota in Harrisburg …. they were different! First the salesman Dan Driebelbis was polite, personable and a real person! He was truly interested in finding the vehicle that we wanted at the price we could afford. Then, I was pleasantly surprised when I was greeted by his sales manager Mark Eager (he’s back in the area!). I’ve purchased several cars from Mark over the years and he’s hands down the BEST! It wasn’t a question of if I was going to purchase the Tacoma, but rather how these two could manipulate the price and financing to Make It Happen! And they did…. Exactly! The 2024 Toyota Tacoma Sport was exactly the car we wanted, at the finance terms we we requested, and above market trade allowance. (Edmond’s rated it as ‘Great Deal’ - you should take it!) When the other dealers were way out of line on the ‘deals’ on similar vehicles, and I didn’t even talk to a sales manager. At Heritage there was No song and dance with several different people involved…..Dan was Great, and it was really like a breath of fresh air dealing with Mark! Thanks - it was truly a pleasure! More

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