Mark Doyle

The issue is not with sales but with finance, who did not honor his word. Prior to buying, I query on the payment options. Personal check was offered as an option and they stated they can provide a few honor his word. Prior to buying, I query on the payment options. Personal check was offered as an option and they stated they can provide a few days (in this case 4 business days) to allow time to complete transferring funds. They cashed the check after 1 business day. It is fortunate that the transfer did complete within one business day but if it did not then this would have been a bounced check and would affect the credit rating. This is a "dick" move or just incompetent people that can hurt the customers financially. As they cannot keep their word and this situation has financial impact, I cannot recommend Stohlman Subaru of Sterling or Subaru for the following reason: * Potentially financial impact can be devastating to the buyer. * Cannot keep their word. * Due to the above, make one wondering what else they blunder. What makes this worst, this is a finance person who seems to not care or does not seem to understand the financial impact with this action. There was also no apologies from their management when I informed them of the situation. Their comment was similar to Office Space of they fix the problem. More

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Great experience! Mark Doyle, my salesman was friendly, personable, and knowledgeable. I'm sorry don't remember everyone's name but the gentleman who set up our fina Mark Doyle, my salesman was friendly, personable, and knowledgeable. I'm sorry don't remember everyone's name but the gentleman who set up our financing to the one who went over all the settings for my new purchase was amazing. The support has been wonderful. Thank you! More

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Very helpful sales team worked with me online to help decide what options I wanted in a new car. When coming in for test drive, selection and purchase, the team was knowledgeable and friendly. Completin decide what options I wanted in a new car. When coming in for test drive, selection and purchase, the team was knowledgeable and friendly. Completing the purchase was expedited and pain free. More

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Nice facility great personnel. My third Subaru from Stohlman. Very pleased with my most recent purchase. My third Subaru from Stohlman. Very pleased with my most recent purchase. More

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When I was shopping for a 2018 WRX, I showed up in a T-Shirt, shorts and flip flops. I looked like a punk kid who was just looking to joy ride. Mark came out and greeted us. We asked for a test drive T-Shirt, shorts and flip flops. I looked like a punk kid who was just looking to joy ride. Mark came out and greeted us. We asked for a test drive, he said no problem and tossed us the keys. 45mins later, I signed for a brand new 2018 WRX. Thank you for not pre-judging us. two years later, I purchased a 2020 STI in August of 2020. This was my 3rd Subaru Purchase through Mark Doyle and there were no games, no BS, and no crazy up sales. We spoke through pricing over email and phone, showed up signed the paperwork and waited for delivery. Car showed up as promised, PPI completed and drove off the lot. No BS, no craziness, just a smooth and seamless transaction. Will be buying again. More

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A year ago, I bought my vehicle from Stohlman Subaru of Sterling. Mark Doyle is a true professional and helped me with any issue that I could think of while I was new to the area. The service department Sterling. Mark Doyle is a true professional and helped me with any issue that I could think of while I was new to the area. The service department is also very knowledgeable and professional. They take care of any service needs in a timely manner without an issue. Honestly, the whole team at Stohlman is solid. If you are looking for a Subaru dealership near Sterling, make Stohlman your first stop. More

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Great service as always. Really appreciate the way they've setup the service area for social distances...helps they have a large area for customers that I've always appreciated. they've setup the service area for social distances...helps they have a large area for customers that I've always appreciated. More

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Buying a car was great. My daughter deals with Stohlman’s for awhile and always pleased. Stohlmans had the car I wanted and the Subaru Crosstrek is beautiful. The Quartz blue My daughter deals with Stohlman’s for awhile and always pleased. Stohlmans had the car I wanted and the Subaru Crosstrek is beautiful. The Quartz blue with gray and white leather interior is beautiful. Mark delivered the car to Frederick, I signed the papers here at the house and now, I am the owner of a new 2020 Subaru Crosstrek. Thanks to everyone at Stohlman’s! Take care and be careful. More

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The sales/service staff of this location has sold me and my family on the value of being a life long STOHLMAN Subaru customer in the short period of time we've know them. I must give credit when credit is d my family on the value of being a life long STOHLMAN Subaru customer in the short period of time we've know them. I must give credit when credit is deserved. When we started the sales process on my first Subaru, a 2019 Forester, and I would have never thought that 6 months later, we would own 2 more, a 18 crosstrek and a 19 legacy. I just cant say enough about the team. Mark is the best sales guy I've even had the pleasure of working with, and Heather, in service, has just been amazing. If you want to buy a Subaru...You need to buy it from this location. I've been to at least 5 of them in the DMV area and would be a mistake to go elsewhere.... More

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Hassle free experience We worked with Mark Doyle. He was straight forward, knowledgeable and helpful. We traded in our old Outback, 2006 with over 111,000 miles, and look fo We worked with Mark Doyle. He was straight forward, knowledgeable and helpful. We traded in our old Outback, 2006 with over 111,000 miles, and look forward to another 12 years or more with the new Outback. You could tell the gentleman we worked with in the finance department had many years experience, very efficient, sorry I can't remember his name. More

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