Mark DiNallo
Mark DiNallo at Morong-Falmouth

Mark DiNallo

Fixed Operations Director

Morong-Falmouth

US Rt 1
Falmouth, ME 04105

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15 Reviews

Mark has been in the automotive industry for over 20 years, starting shortly after graduating with a Bachelor's Degree from the University of Connecticut. He and his family relocated from Connecticut to Maine in 2010, and he has been with Morong Falmouth since 2012, starting as a service advisor for Audi and working his way up to Fixed Operations Director. Outside of work, Mark is a fan of playing and watching hockey and watching football, as well as listening to live music. He married his wife Megan in 2007, and they have one daughter, Samantha, who will be starting college at the Maine College of Art & Design in the fall of 2024.

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rated

15 Reviews

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Dealership Experience

12 yrs, 4 mos

Industry Experience

21 yrs, 11 mos

15 Reviews of Mark DiNallo

November 26, 2023

Dealership Rating
Employee Rating

Vici and Morong were able to get us just the car we wanted. Had everything we wanted - and nothing we didn’t want. Just right. More

by tlevine
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Rogers, Vicentiu Marcu

June 21, 2023

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Employee Rating

This was by far the worst dealership experience I have ever had. I made one appointment online to service my VW and when I went to drop it off they had no record of my appointment. Okay, stuff happens, r More

by eddoyle406
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Corey Adriance, Sam Barringer, Nicholas DiBiase, Curtis Genthner, Kyle Haggan, Brayden Hiltz, Matthew Howe, Baylee Lewis

December 18, 2022

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Employee Rating

They sure do enjoy deleting poor reviews here. Terrible service, took my all road in for the same issue 5 times. Not able to diagnose. Went to a local specialist who had the issue fixed on the fir More

by 0% would not recommend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Parker Sowles

November 18, 2022

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Employee Rating

Everyone is really nice and professional, I am happy I reached out. I am hopeful in working for Morong in the future. Dealership is doing great things and I'm excited to see what is in store for the futur More

by Henry2727hartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Adriance, Payson Sowles

April 23, 2022

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Employee Rating

Mark is. calm, absolutely knows everything about the brand, and instills confidence that the job will be done right. More

by rwhitney59
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 01, 2022

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Employee Rating

Morong’s staff is very professional and I am always served well as a customer. Mark, the Service Manager, is always helpful and knowledgeable. More

by bradhunter61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 08, 2021

Dealership Rating
Employee Rating

Best car buying experience by far. Everyone I encountered was very friendly and professional. I was offered more for my trade in vehicle than expected and I got a below market price on my new vehicle. John i More

by Jeff S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Phillips, Parker Sowles, Matt Sowles, Alyssa Middleton , Jordan Lee Bolduc, Conor Eagan, Dylan Koenig, Jessica Mills , Alex Presterone

April 19, 2021

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Employee Rating

I have purchased multiple vehicles from this dealership and have always found them to be responsive and service oriented. I would not hesitate to recommend Morong-Falmouth to friends and family. Frankly More

by Jim S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Sowles, Jeff Goebel , Conor Eagan, Jessica Mills

March 30, 2021

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Employee Rating

thank you all for the amazing customer service. My sister recently bought a car from you guys and was raving about the service provided by your team. 5 Stars! More

by tonyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Sowles, Parker Sowles , Payson Sowles

January 28, 2021

Dealership Rating
Employee Rating

Morong Falmouth has lots of beautiful cars to choose from, fair pricing, and an outstanding team. Norma King provided a friendly, fun, and low pressure experience, going above and beyond to make sure we More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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