Mark Dettlo | Page 4

We have leased 4 vehicles from Muller’s Acura and have always been very happy with the service we’ve received. Lance is the most personable and knowledgeable salesperson I have ever worked with. He has go always been very happy with the service we’ve received. Lance is the most personable and knowledgeable salesperson I have ever worked with. He has gone above and beyond every step of the way. I’m sure we’ll be back again. More

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Lance once again made our experience hassle free and painless. My husband almost kinda like went to a drive through to bring home his new RDX, his 3rd with this guy named “Lance” lol. He is very profess painless. My husband almost kinda like went to a drive through to bring home his new RDX, his 3rd with this guy named “Lance” lol. He is very professional, knowledgeable, and never give you pressure, he gives you time to make decision, yet he doesn’t mind you calling him or texting him with questions. Highly recommended to anyone. He’s the best 👍🏻 More

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Woodfield Acura Service Department is excellent and timely. They were ready for my appointment, had loaner car ready and extended loaner car time when it became too late to get to dealership when car timely. They were ready for my appointment, had loaner car ready and extended loaner car time when it became too late to get to dealership when car was ready More

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Mark Dettlo and the team at Acura are the best. I trust them completely, and have for 25 years. Their prices are competitive and their service cannot be beaten by any other provider. them completely, and have for 25 years. Their prices are competitive and their service cannot be beaten by any other provider. More

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Always great service, friendly knowledgeable staff, Kim was and always is 5 stars. Gave me a complete explanation of what was done. Snacks and coffee was great, was and always is 5 stars. Gave me a complete explanation of what was done. Snacks and coffee was great, More

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Great customer service! the Service department sets the expectation for service and confirm the work, and keeps me informed of the progress or if anything unusual is discovered. The waiting area is clean expectation for service and confirm the work, and keeps me informed of the progress or if anything unusual is discovered. The waiting area is clean and comfortable. Highly recommend More

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I am always impressed with Mullers service department. My alternator went out on the coldest day of the year. After having it towed into the service department on a Friday night, a technician was alrea My alternator went out on the coldest day of the year. After having it towed into the service department on a Friday night, a technician was already assessing the problem early Saturday morning. With the necessary parts in stock, they felt they could get me back on the road before the end of the day. Kim texted me at about 10:30 AM and said my car was ready for pickup! I was amazed. Everyone in the department is always friendly, explains any problem thoroughly, and follows up faithfully. We have been customers for 26 years and always very satisfied. More

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Finally, a car dealer that listens to the customer and goes out of their way to make purchasing a car easy, accommodating, and friendly... no pressure; loved working with Barb Krajewski! goes out of their way to make purchasing a car easy, accommodating, and friendly... no pressure; loved working with Barb Krajewski! More

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This is my 4 th Acura I’ve bought since my first 2003 TL. I love the quality of Acura and the service dept at Muller’s is outstanding as well as the sales and finance. Wish it were closer to Crystal L TL. I love the quality of Acura and the service dept at Muller’s is outstanding as well as the sales and finance. Wish it were closer to Crystal Lake. More

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Mark Dettlo and Jeff Jett were terrific to deal with. I had multiple items that needed to be addressed on my RDX. Jeff kept me abreast each step of the way explaining what the recommendation was, my cost, had multiple items that needed to be addressed on my RDX. Jeff kept me abreast each step of the way explaining what the recommendation was, my cost, and the time required for the service. Thank you Mark and Jeff for your friendly and professional demeanor throughout. Great experience! More

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