55 Reviews
Write a Review55 Reviews of Mark Dettlo
January 12, 2025
I got my first Acura in 2003- a TL. And have been an Acra customer since. The service dept run by Mark is great as is Ken who takes care of me when I come in for service. I just bought And have been an Acra customer since. The service dept run by Mark is great as is Ken who takes care of me when I come in for service. I just bought a 2025 RDX and Lance helped me with that. It is the first time I’ve dealt with him and I found him to be very knowledgeable and attentive. He answered all questions and was very helpful. Miles, in finance, is amazing! I’ve dealt with him for my last 4 cars and has become a friend. I’m spoiled by the service at Muller’s and the outstanding quality of Acura cars! More
Other Employees Tagged: Myles Bauer, Lance Dailey, Ken Kasuk
January 01, 2025
I bought my first Acura-a 2003 TL from Muller’s and have been with them ever since! They are outstanding! Mark is the service manager and never fails to greet me warmly and makes a point to chat with me. Ke been with them ever since! They are outstanding! Mark is the service manager and never fails to greet me warmly and makes a point to chat with me. Ken is who I see when I bring the car in for any service and is always friendly. My cars have always been so reliable-it’s just usually just maintenance which I always do. I’ve had several sales people but this time I had Lance who was just outstanding! His knowledge of Acuras is amazing and really went out of his way to answer all my questions. I so appreciated it! I’ve always dealt with Miles in finance and I can’t sing his praises enough! He has become a friend and always greets me when I come in. I went to several other dealerships before buying my 2025, but I never got the same feeling walking in there as I do at Muller’s. That was a huge consideration for me. I have to drive a bit to get to Muller’s but it is so worth my time for such excellent service!! Thank you all! More
Other Employees Tagged: Myles Bauer, Lance Dailey, Ken Kasuk
September 17, 2024
Lance really made the purchasing process very easy and smooth. There was no pressure and he was very knowledgeable about the specs on the car. This is our 2nd purchase at Muller Acura because the customer smooth. There was no pressure and he was very knowledgeable about the specs on the car. This is our 2nd purchase at Muller Acura because the customer service is excellent all around. Thanks Lance! We love our new car! More
Other Employees Tagged: Myles Bauer, Lance Dailey
August 07, 2024
Poor service and shady finance managers. Service department did not properly tighten the drain plug and leaked out oil nor did they replace the dip stick. I would not recommend this place t Service department did not properly tighten the drain plug and leaked out oil nor did they replace the dip stick. I would not recommend this place to anyone. More
Other Employees Tagged: Myles Bauer
July 04, 2024
Rodger was wonderful to work with. We told him what we were looking for, and he found the perfect car. He was very transparent with the pricing. No hidden fees. We will check with Rod We told him what we were looking for, and he found the perfect car. He was very transparent with the pricing. No hidden fees. We will check with Rodger the next time we are buying a car. More
Other Employees Tagged: Roger Svab
March 31, 2024
Lance answered all my questions and was able to work it out so that I drove home in the car that I wanted! out so that I drove home in the car that I wanted! More
Other Employees Tagged: Myles Bauer, Lance Dailey , Justin, and everyone that helped w/all maintenance services on the previous car. Apologies for not remembering their names.
March 23, 2024
Lance was very east to work with. He listened to our concerns, took note of what we were looking for and found the perfect vehicle. We appreciate his professionalism and personality He listened to our concerns, took note of what we were looking for and found the perfect vehicle. We appreciate his professionalism and personality but more importantly, his integrity. More
Other Employees Tagged: Myles Bauer, Lance Dailey
September 15, 2023
I have been purchasing/leasing vehicles since 2009 at Muller Acura. I love the attention and professionalism of everyone who works for Muller. Lance is the best!!! He made the process of leasing my vehic Muller Acura. I love the attention and professionalism of everyone who works for Muller. Lance is the best!!! He made the process of leasing my vehicle smooth and easy. I recommend this dealership to everyone who wants to drive an Acura. More
Other Employees Tagged: Myles Bauer, Lance Dailey, Jeff Jett, Ken Kasuk, Chris Anderson, Matt Lacey , Danielle Smith
August 06, 2023
While at Muller for routine service I spoke with Mark Dettlo the Service Director about upgrade my RDX to a 2024 MDX. Mark related he drives a MDX and it was a great vehicle with a lot of new features. Dettlo the Service Director about upgrade my RDX to a 2024 MDX. Mark related he drives a MDX and it was a great vehicle with a lot of new features. Mark's knowledge of Acura vehicles encouraged me to move forward with purchasing a new MDX. I had the opportunity to work with Lance Dailey in Sales who was very knowledgeable and helpful with my purchase. Lance was patience as he explained all the new tech features and functions of the MDX. Lance was great, he reviewed the commonly used features with me and helped set up my personal features settings on vehicle, so I was set to go when I left the dealership. Myles Bauer the Finance Manger works hard to get the best interest rate for his customers. He makes you feel like family as he goes through the financial process. The financial process was quick and smooth. I would also like to say thank you to ALL employees in the Service Department who prepared my new vehicle for me at Muller Acura. More
Other Employees Tagged: Nick Gianacakos, Myles Bauer, Lance Dailey
July 22, 2023
Easy to work with, fair and efficient process compared to other dealerships I have worked in the past. other dealerships I have worked in the past. More
Other Employees Tagged: Myles Bauer, Lance Dailey, Jeff Jett, Ken Kasuk, Chris Anderson