Mark De La Fuente
Mark De La Fuente at Mercedes-Benz of San Antonio
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Mark De La Fuente

Sales Representative

Mercedes-Benz of San Antonio

9600 San Pedro Ave
San Antonio, TX 78216

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4.8
12 Reviews
4.8

12 Reviews

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12 Reviews of Mark De La Fuente

February 21, 2025

Dealership Rating
Employee Rating

This was by far the most pleasant car buying experience I have ever had. Kevin Hill was extremely knowledgeable and fun to work with. The sales manager, William, and Susie, the finance manager worked diligen More

by Larissagutierrez7422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Martinez, Kevin Hill , William Ramsey, Susie De La Fuente

January 26, 2025

Dealership Rating
Employee Rating

Waleed Al Qahtani and Mark De La Fuente were very helpful and knowledgeable!! They went the extra mile to make sure we were very happy with the purchase of our new vehicle! More

by texbolero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Waleed Al Qahtani

Jan 27, 2025

Mercedes-Benz of San Antonio responded

Hi Texbolero, thank you for leaving us a 5 star review. It's so great to hear that Waleed and Mark made your car buying experience so great! We wish you the very best with your new vehicle! Sincerely, Chris Martinez cmartinez@mbofsa.com

December 20, 2024

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Employee Rating

Great Service. Smooth transaction. Good value. Mark was incredibly helpful and manage the entire process for me. Would recommend fully. Made my purchase from a dist More

by Chris Harris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 26, 2024

Mercedes-Benz of San Antonio responded

Hi Chris, thank you for taking the time to leave us a review. We're so glad that Mark was able to make the car buying process smooth for you despite the extra steps due to the distance. We appreciate your business with us and hope that you are loving your new car! Sincerely, Chris Martinez cmartinez@mbofsa.com

July 28, 2024

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Greeted quickly by Mark upon arrival. Listened to my request and quickly arranged a look at the car and test drive. Purchase process to include my trade in was done in timely manner and n More

by ltorrestx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2024

Mercedes-Benz of San Antonio responded

Thank you for choosing Mercedes-Benz of San Antonio. Your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again! Chris Martinez General Manager

July 27, 2024

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Employee Rating

Awesome experience from start to finish. Very attentive and helpful. It is my 3 rd purchase with you. More

by JEAN10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2024

Mercedes-Benz of San Antonio responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chris Martinez General Manager

July 24, 2024

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Employee Rating

Setting the appointment took several calls. After waiting for several weeks for a call back I called the service department and asked the young woman to schedule for me so I didn't have to wai More

by SYLVIADOSSOLNEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Martinez , The guys that take my car keys, the girl at cashier and gave me the lane car loaner car, the girl at the snack bar, and the gentleman that took my car.

Jul 24, 2024

Mercedes-Benz of San Antonio responded

Sylvia, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Chris Martinez General Manager

July 17, 2024

Dealership Rating
Employee Rating

Mark siempre atento porque no sé hablar inglés siempre se esforzó en entenderme y en complacer mis necesidades More

by rolivarestx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2024

Mercedes-Benz of San Antonio responded

Thank you so much for your kind words for Mark, and for taking the time to leave us this wonderful feedback! Chris Martinez General Manager

June 09, 2024

Dealership Rating
Employee Rating

Sales manager said he would take $500 off price . He was over written by the GM so that's why I give the low score . If one of your managers says they will do $500 off the GM should of honored it per More

by mikestone1207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Daniel Lauer, Laura Martinez, Chris Martinez , My finance guy did an exceptional job I don't see his name but he was friendly and nice good experience in finance.

Jun 11, 2024

Mercedes-Benz of San Antonio responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Chris Martinez General Manager

May 30, 2024

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Employee Rating

Great customer service, I would highly recommend Mark and this dealer. They help me get straight to the point. Unlike other dealers, I didn't have to spend whole day to buy a car More

by Loc Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2024

Mercedes-Benz of San Antonio responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Chris Martinez General Manager

May 25, 2024

Dealership Rating
Employee Rating

Manager Russell and my sales representative Mark went above and beyond for me to get the vehicle I wanted. They were very professional and helpful in every aspect of my needs. I would recommend them and More

by Maryna
Recommend Dealer
Yes

Other Employees Tagged: Russell Frier

May 29, 2024

Mercedes-Benz of San Antonio responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Russell and Mark and don't hesitate to let us know if we can be of further assistance. Chris Martinez General Manager

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