Mark De La Fuente

Great Service. Smooth transaction. Good value. Mark was incredibly helpful and manage the entire process for me. Would recommend fully. Made my purchase from a dist Smooth transaction. Good value. Mark was incredibly helpful and manage the entire process for me. Would recommend fully. Made my purchase from a distance, so required more interaction from the team there than the usual transaction. More

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Greeted quickly by Mark upon arrival. Listened to my request and quickly arranged a look at the car and test drive. Purchase process to include my trade in was done in timely manner and n Listened to my request and quickly arranged a look at the car and test drive. Purchase process to include my trade in was done in timely manner and not drawn out. Was driving home with my new car in under 2 hrs. Great first time Mercedes experience. More

by ltorrestx Verified Customer Verified Customer

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Awesome experience from start to finish. Very attentive and helpful. It is my 3 rd purchase with you. Very attentive and helpful. It is my 3 rd purchase with you. More

by JEAN10 Verified Customer Verified Customer

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Setting the appointment took several calls. After waiting for several weeks for a call back I called the service department and asked the young woman to schedule for me so I didn't have to wai After waiting for several weeks for a call back I called the service department and asked the young woman to schedule for me so I didn't have to wait for a call back. From then on it was all nice. All employees and service team members went above and beyond too get my loaner car and complete the repairs with excellent customer service. Getting the appointment was my only issue. More

by SYLVIADOSSOLNEY1 Verified Customer Verified Customer

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Mark siempre atento porque no sé hablar inglés siempre se esforzó en entenderme y en complacer mis necesidades esforzó en entenderme y en complacer mis necesidades More

by rolivarestx Verified Customer Verified Customer

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Sales manager said he would take $500 off price . He was over written by the GM so that's why I give the low score . If one of your managers says they will do $500 off the GM should of honored it per He was over written by the GM so that's why I give the low score . If one of your managers says they will do $500 off the GM should of honored it period . More

by mikestone1207 Verified Customer Verified Customer

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Great customer service, I would highly recommend Mark and this dealer. They help me get straight to the point. Unlike other dealers, I didn't have to spend whole day to buy a car this dealer. They help me get straight to the point. Unlike other dealers, I didn't have to spend whole day to buy a car More

by Loc Nguyen Verified Customer Verified Customer

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Manager Russell and my sales representative Mark went above and beyond for me to get the vehicle I wanted. They were very professional and helpful in every aspect of my needs. I would recommend them and above and beyond for me to get the vehicle I wanted. They were very professional and helpful in every aspect of my needs. I would recommend them and Mercedes Benz of San Antonio to anyone to buy a vehicle. More

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Mark was able to get me what I wanted and I am pleased with the service and purchase. He went so far as to deliver the car in Houston personally. Thanks again with the service and purchase. He went so far as to deliver the car in Houston personally. Thanks again More

by Santiago Gomez Verified Customer Verified Customer

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Mark de la Fuente the best! Susie in finance is amazing as well. Mercedes with this type of team is too make a great sucess! Thank you Susie in finance is amazing as well. Mercedes with this type of team is too make a great sucess! Thank you More

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