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Mark Crosgrove
Mark Crosgrove at Lithia Chrysler Jeep Dodge of Medford

Mark Crosgrove

Express Lube Advisor

Lithia Chrysler Jeep Dodge of Medford

4540 Grumman Dr
Medford, OR 97504

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5.0
34 Reviews
5.0

34 Reviews

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34 Reviews of Mark Crosgrove

June 07, 2026

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Employee Rating

Service department is informative and completes work within the time frame they promise. Thank you. More

by mojosmom541
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Justin Lombardi, Justin Godley, Todd Karnbach, Trevis Burns, Isaac King, Mike Vierra

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Jun 08, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for the great review! We’re glad our service team kept you informed and completed everything within the promised timeframe. We truly appreciate you choosing Lithia Chrysler Dodge Jeep Ram Fiat of Medford and look forward to helping you again next time.

June 06, 2026

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Always top notch work. I never feel forgotten. Will always recommend. Can’t wait to bring the car back. More

by Z Smith
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Karnbach

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Jun 08, 2026

Lithia Chrysler Jeep Dodge of Medford responded

We appreciate the glowing review for Lithia Chrysler Dodge Jeep Ram Fiat of Medford! It's great to hear we've been able to provide consistent quality service for you. We look forward to welcoming you back again soon!

May 23, 2026

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Excellent service all around; special kudos to Mark who is thorough, efficient and explains all elements of required service in a way that a novice understands More

by rauerbach98
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Recommend Dealer
Yes
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May 26, 2026

Lithia Chrysler Jeep Dodge of Medford responded

We're so grateful to know you are in good hands with Mark and the team! Thank you for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Medford and for sharing your support! We hope to welcome you back next time!

May 21, 2026

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Good communication. Prompt service. I was impressed with the professionalism of the service advisors. Thanks. More

by Mike
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Recommend Dealer
Yes
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May 22, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Hi Mike, thank you so much for this wonderful review! We appreciate your support and hope to see you again at Lithia Chrysler Dodge Jeep Ram Fiat of Medford. Safe travels!

May 12, 2026

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Friendly people and good service. I take my truck in there all the time for regular maintenance. Never high pressure to get more work done than I came in there for. More

by pollock261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Karnbach

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May 13, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for the five-star review! We’re glad to hear you’ve had consistent positive experiences with our service team at Lithia Chrysler Dodge Jeep Ram Fiat of Medford. We appreciate your continued trust and look forward to seeing you again on your next visit. Until then, drive safe!

May 04, 2026

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I don’t want to have to see a MAGA inspired red had on some guy walking around while waiting for my car to be serviced. Way overcharged to replace an air filter! More

by srichardson25
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Recommend Dealer
Yes

Other Employees Tagged: Todd Karnbach , Young lady that I paid for the services was very nice and pleasant.

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May 06, 2026

Lithia Chrysler Jeep Dodge of Medford responded

It's unfortunate to hear you felt this way during your visit. Your feedback has been noted. If you would like to discuss anything in greater detail, please contact us at your earliest convenience. Thank you, Ron Lindsey - Service Manager - ronlindsey@lithia.com

May 04, 2026

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Service department is always friendly and get me in and out as quickly as possible. More

by delfin_96
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Recommend Dealer
Yes
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May 05, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for taking the time to share this feedback with our team here at Lithia Chrysler Dodge Jeep Ram Fiat of Medford! We're glad that our service team provides you with quick work. See you next time!

April 29, 2026

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Always good, friendly service and I always leave there feeling like my truck was fixed or serviced correctly. I have bought 3 trucks from Lithia Dodge a large part because of the service department. More

by Rmichael
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Cendegas, Todd Karnbach

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Apr 29, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for your continued trust and business! We are thrilled that our service team has consistently met your needs at Lithia Chrysler Dodge Jeep Ram Fiat of Medford.

April 22, 2026

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Quick service. Friendly staff i would definitely recommend this dealership to friends and family. Great job. More

by pchunter67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Laatsch

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Apr 23, 2026

Lithia Chrysler Jeep Dodge of Medford responded

We're so glad you had a good experience with our team! Thank you for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Medford and for sharing your support here on Google. We hope to see you again down the road!

April 14, 2026

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Employee Rating

Great staff Mark is so very helpful and professional. The work was speedy and excellent! More

by mreagles2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for taking the time to share this feedback with us! We're glad to know that Mark provided you with a professional and helpful visit. See you next time at Lithia Chrysler Dodge Jeep Ram Fiat of Medford!

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