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Mark Cravatt
Refer Me
47 Reviews
I enjoying helping people find the right car at the right price. This is the only sales job I've ever had, I love the product I sell and enjoy the folks I work with. Customer service and finding the right vehicle that fits your needs are my top priorities. #1 Subaru consultant in the state of Indiana 2018 & 2019. Come on in or give me a call anytime, I'm always happy to help! Shop online at bobrohrmansubaru.com
Read moreDealership Experience
9 yrs, 11 mos
Industry Experience
9 yrs, 11 mos
Specialties & Trainings
Subaru Certified
Leasing
47 Reviews of Mark Cravatt
November 14, 2022
Very professional guide us through the process explained everything little hiccups here and there but overall overall the customer service was phenomenal everything little hiccups here and there but overall overall the customer service was phenomenal More
by mmaynard489
Verified CustomerOther Employees Tagged: Brandon Ubelhor , Tim Archer, Maxwell Brown, Raegan Korby
November 03, 2022
I am sharing a very disappointing experience that we have just experienced at this dealership…we recently purchased a car for my son (who has been working since the age of 15 to buy a car) it was a used car just experienced at this dealership…we recently purchased a car for my son (who has been working since the age of 15 to buy a car) it was a used car …when we test drove the vehicle we did try out each feature ..because it was a warm day we tried the heat but did not leave it on for more than a minute or two …the very next day after we drove the car off the lot we discovered that the heat would only stay warm for about a total of 3 minutes…we took it to a dealership here in town for them to look at and they told us that it would need a new automatic climate control …they advised us to contact the dealership where we purchased the vehicle because it would be an expensive fix …I contacted our salesman Christian right away and he told us to bring the car in to have someone there look at it …we brought it in last Thursday ( 10/27)…when we were in the process of purchasing the car, Christian had told us the previous owner worked in the service dept there …I had to finally call the dealership on Tuesday to see what was found out about the car ..I was told by Mark who is Christian’s team leader that the repairs would cost $800 to fix and that we needed to pay half of the cost …I 💯 believe that the previous owner knew about this problem ..because obviously the heat would have been used in the winter…and that we were sold a car that had a major issue that was undisclosed to us …we have purchased our last 5 vehicles from Bob Rohrmans and have always been very satisfied…I feel that this is dishonest and we should not have to pay anything for a problem with the car that obviously was broken when we purchased it …I totally understand the risk of buying a used car and not the extended warranty but I also know this problem was pre existing and that I am being taken advantage of …Mark said that he would talk to his supervisor about this …but I have never received a phone call back …I am hoping this message will be brought to the attention of someone honest who actually cares about customer service and honesty …because of $400 Bob Rohrman has lost our business and I will make sure others know about the dishonesty of this situation. More
by Melmarchand1
September 24, 2022
Very friendly & helpful. Took the time to show me all the electronics and invited me to come back anytime if I needed more help. Took the time to show me all the electronics and invited me to come back anytime if I needed more help. More
by BAUGHS3
Other Employees Tagged: Colby Craig , Brad Belaire, Shane Starrett
August 16, 2022
They took great care of me and were very quick with their service! It was a great experience compared to others in town! service! It was a great experience compared to others in town! More
by Rileykelly
Other Employees Tagged: Jenny Scott , Tim Archer, Sean Summers
June 26, 2022
Excellent buying experience. The team was friendly, knowledgeable and I felt they really cared about my personal preferences. The team was friendly, knowledgeable and I felt they really cared about my personal preferences. More
by MIckey Muth
Other Employees Tagged: Derek Fisher, Olivia Kyburz
April 09, 2022
Sales lady was above and beyond great over all experience definitely gonna keep returning to the store definitely gonna keep returning to the store More
by LEVIREMALY060
Other Employees Tagged: Marty McGlothlin, John Pilatz, Justin Dunn, Quarin Hood, Alyssa Clawson, Hunter Kyburz , Taylor Holtsclaw, Addison Martin, Robert Ramirez
March 12, 2022
Mark was very courteous and prompt with responses and feedback. Wonderful customer service!! We love our Outback!! feedback. Wonderful customer service!! We love our Outback!! More
by AMYSUE_6
Other Employees Tagged: Josh Hainje , Derek Fisher
January 27, 2022
Amazing service from sales to the service department. Couldn’t ask to be treated better.. Will purchase again. Couldn’t ask to be treated better.. Will purchase again. More
by TUCKERCHARLOTTE
Other Employees Tagged: Jenny Scott, Carra Baker, Brandon Ubelhor , Kyle Bandelier, Brad Belaire, Kenzie Hughes
January 09, 2022
Professional team at Bob Rohrman Subaru who works hard to put the customer first. Appreciate their efforts in making each interaction smooth. put the customer first. Appreciate their efforts in making each interaction smooth. More
by kaymav911
Other Employees Tagged: Brad Belaire, Derek Fisher, Brenda 5 stars!
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