Mark Chitwood
Service Manager
Hayes Dodge Chrysler Jeep Ram Lawrenceville
719 Duluth Highway 120
Lawrenceville, GA 30046
17 Reviews
Write a Review17 Reviews of Mark Chitwood
September 23, 2020
They made me wait for 3 hours just for an oil change. I bought my car in this dealer and I do all maintenance here because I had a maintenance service insurance after the insurance expired they have taken bought my car in this dealer and I do all maintenance here because I had a maintenance service insurance after the insurance expired they have taken 3 hours to do just the oil change in my last 2 services. I’m not going back to this dealer anymore. I wouldn’t recommend it More
Other Employees Tagged: Adrian White, Smitty Woodall, Charles Cox, Eric Matte
January 31, 2019
They’re incompeyent I went in for several issues. The only thing they were able to do is reset my radio. One thing I noticed is that after they kept my truck for 3 days I I went in for several issues. The only thing they were able to do is reset my radio. One thing I noticed is that after they kept my truck for 3 days I went in with 1/2 of tank of gas when I picked it up it was on the reserve. I still can figure that one out. More
Other Employees Tagged: Smitty Woodall
November 05, 2018
This is an easy review to give to a team whom is committed! Good Morning Mr. Hayes, I brought my 2015 Dodge Challenger in 4 major 60,000 mile service a 8000 miles early and some electrical diagnostics To be Good Morning Mr. Hayes, I brought my 2015 Dodge Challenger in 4 major 60,000 mile service a 8000 miles early and some electrical diagnostics To be performed On August 28th. I gave them the time and I did not complain I did not ask for a loaner....I just want to say that Hayes Chrysler service department techs did a fantastic job with all preventative maintenance services and the initial complaints that I came in for for the electrical issues. They have fantastic technicians the are worth the money To spend if you want a great job done! My service advisor Smitty was absolutely fabulous he is a 21 year plus certified Chrysler adviser he knows his stuff his communication is outstanding. More
Other Employees Tagged: Smitty Woodall
September 30, 2018
Hayes Dodge Dealership hey is Dodge dealership is number one they help me with my new car purchase. Paul the sales man really help me with my new purchase on my new car. hey is Dodge dealership is number one they help me with my new car purchase. Paul the sales man really help me with my new purchase on my new car. The finance manager Magdalena is awesome she gives the best finance advice that anyone should know when she walks you through things that you should know in purchasing a vehicle. More
Other Employees Tagged: Dusty Hayes, Dave VanWyen, Ted Hayes, Smitty Woodall, Charles Cox, Paul Sanguedolce, Magdalena Babiarz
September 30, 2018
Hayes Dodge Dealership is #1 Hayes is Dodge dealership is number one they help me with my new car purchase. Paul the sales man really help me with my new purchase on my new car. Hayes is Dodge dealership is number one they help me with my new car purchase. Paul the sales man really help me with my new purchase on my new car. The finance manager Magdalena is awesome she gives the best finance advice that anyone should know when she walks you through things that you should know in purchasing a vehicle. More
Other Employees Tagged: Dusty Hayes, Dave VanWyen, Ted Hayes, Smitty Woodall, Charles Cox, Paul Sanguedolce, Magdalena Babiarz
December 06, 2017
Great dealership!! I've purchased 2 trucks from Hayes and they have always treated me fairly. I would buy from them again. They are a great dealership. I've purchased 2 trucks from Hayes and they have always treated me fairly. I would buy from them again. They are a great dealership. More
Other Employees Tagged: Rafael Acosta, Tory King
June 09, 2017
xxxx bags Crooked service manager quoted me $800 to fix a pre existing issue with the vehicle that I bought from this dealership, which only took me 1 hour and Crooked service manager quoted me $800 to fix a pre existing issue with the vehicle that I bought from this dealership, which only took me 1 hour and $34 in parts to do myself. Never take your business here. More
Other Employees Tagged: Smitty Woodall
November 10, 2016
True Customer Service I needed the glass replaced for the drivers door rear view morrow. I had bought the car two weeks from a dealership in Chamblee but Hayes Chrysler i I needed the glass replaced for the drivers door rear view morrow. I had bought the car two weeks from a dealership in Chamblee but Hayes Chrysler is closer. Charles was the service advisor that helped me get just the glass replaced and the repair completed. Thanks to a team at Hayes I'll return and send others to the dealership. More
August 19, 2016
A great experience JP was great! He got me the car I wanted at the price I needed and got me out of the dealership in under an hour. He was kind and professional an I wo JP was great! He got me the car I wanted at the price I needed and got me out of the dealership in under an hour. He was kind and professional an I would highly recommend Hayes to anyone looking for a new vehicle. Thanks JP. We love our new Pacifica!!! More
Other Employees Tagged: JP Kim , Derek Langley
May 02, 2016
I have been to at least 3 others I have been to at least 3 other Dodge Chrysler Jeep Dealership within the ALT Metro area and Hayes is clearly the BEST hands down. They need to teach I have been to at least 3 other Dodge Chrysler Jeep Dealership within the ALT Metro area and Hayes is clearly the BEST hands down. They need to teach the other how to sell cars and what true Customer Service really means even when the situation is not always please Hayes made the situation not as bad as it could have been. Thank you Hayes Dodge Chrysler Jeep. Best Deal ever too! More
Other Employees Tagged: Jim Sells, Mike Wheatley, Smitty the service tech too!